September 2008 - Posts

CRM Accelerators - accelerating Dynamics CRM even more
22 September 08 02:09 PM | martinhj@microsoft.com | 1 Comments   

After my last post about the eService Accelerator I have been doing primarily two things in this matter: Beta-testing and debating eService and the results are great! Answering questions about this and the other accelerators So, I felt the need to post Read More...

Filed under: communication, Service, CRM links, Microsoft Dynamics CRM, tech

eService Accelerator for Microsoft Dynamics CRM 4.0 - Service Management out of the box and the company
12 September 08 03:30 PM | martinhj@microsoft.com | 1 Comments   

With the upcoming enhancement for the service module in Microsoft Dynamics CRM 4.0 "eService Accelerator", the Service Management concept gets even more extensive and powerful! In a short while our customers will be able to - out of the box, I might emphasis, Read More...

Filed under: customer, customer relations, customer orientation, Service, Microsoft Dynamics CRM, tech

More CRM links for more CRM knowledge - Microsoft for partners
12 September 08 02:31 PM | martinhj@microsoft.com | 1 Comments   

The blog is increasingly used by our partners and I'm happy to enlarge the library of CRM links with the following - for even more useful information for our partners. Feel free to give me more feedback of any kind - the positive kind is of cause received Read More...

Filed under: communication, CRM links, Microsoft Dynamics CRM, tech

Hosted CRM 4.0 Trial Site - now open for business
10 September 08 02:37 PM | martinhj@microsoft.com | 1 Comments   

The NEW 4.0 version of the Hosted Microsoft Dynamics CRM Trial Site is now available - powering FREE 60-day TRIALS for anyone who wants to evaluate the product prior to a purchase. Invite prospects to feel and love Microsoft Dynamics CRM. The Hosted Microsoft Read More...

Filed under: making business, CRM links, Microsoft Dynamics CRM

Citizen Service Platform - help Local and Regional Governments meet the needs of their Citizens
05 September 08 10:02 AM | martinhj@microsoft.com | 1 Comments   

On CodePlex - Microsoft's open source project hosting web site - you can find many projects of interest, in particular the Citizen Service Platform. This project is designed to hold solutions built upon the Microsoft platform using SharePoint, Dynamics Read More...

Filed under: CRM, customer relations, communication, making business, Service, CRM links, Microsoft Dynamics CRM, tech

Announcing the new update to the Microsoft Dynamics CRM 4.0 SDK
05 September 08 09:42 AM | martinhj@microsoft.com | 1 Comments   

This update includes: E-mail Provider documentation – Have you wanted to know about creating a custom e-mail provider? This all new section gives you the basics! Customization file reference – This newly completed section describes the details you need Read More...

Filed under: CRM links, Microsoft Dynamics CRM, tech

Online: CRMUG Workshop: Using the CRM Platform for Building Complex Business Applications
02 September 08 01:47 PM | martinhj@microsoft.com | 1 Comments   

Join this Workshop in a LiveMeeting with the CRM User Group: Using the CRM Platform for Building Complex Business Applications. Meeting Date (Danish time): 4th of September '08 6:30PM - 8:00PM Event Details: Are you leveraging the integration of Dynamics Read More...

Filed under: Microsoft Dynamics CRM, Event, tech

Microsoft Dynamics CRM and Internet Explorer 8 Beta 2 Application Compatibility
01 September 08 01:00 PM | martinhj@microsoft.com | 1 Comments   

With regards to the recent release of Microsoft Internet Explorer 8 (IE8) Beta2 and the questions received, the official position of the Dynamics CRM Product Team is as follows: Do not install IE8 on any machine used to access any version of Microsoft Read More...

Filed under: Microsoft Dynamics CRM, tech