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Success with Microsoft Dynamics implementations - new valuable web site
12 May 09 06:52 AM | martinhj@microsoft.com | 2 Comments   

With our new web site you can experience more success with Microsoft Dynamics by becoming more knowledgeable about better implementations. A new web site and content is now available to help prospect customers learn more about how to be more successful Read More...

Filed under: customer, customer relations, customer orientation, CRM links, business, Sure Step

Microsoft Dynamics CRM in the Lead - according to Gartner
04 May 09 08:00 AM | martinhj@microsoft.com | 1 Comments   

Microsoft Dynamics CRM accelerates for Sales, Marketing and Service Management processes, we all know that. Now, with CCF – Customer Care Framework, Gartner acknowledges this by placing Microsoft Dynamics CRM in the "Leader" quadrant on the April 2009 Read More...

Filed under: CRM, customer, customer relations, relation, customer orientation, Service, Microsoft Dynamics CRM, tech, business

The Power of Choice (4/3) - Lad dine potentielle kunder opleve Microsoft Dynamics CRM - nemt og gratis
01 May 09 08:00 AM | martinhj@microsoft.com | 1 Comments   

This is the fourth article in the three ( :-) ) part blog post series on The Power of Choice – for partners and customers in Denmark we have released a Click-Try-Buy site, where customers for 30 days can try and get to love Microsoft Dynamics CRM for Read More...

Filed under: CRM, customer, customer relations, communication, customer orientation, Microsoft Dynamics CRM, business

Announcement: Sure Step Spring 2009 Release Now Available!
03 April 09 08:11 AM | martinhj@microsoft.com | 2 Comments   

The Sure Step Team is happy to announce that the Sure Step Spring 2009 Release is available to partners today. In this release there are several new features to help partners deliver Microsoft Dynamics solutions on time, on budget and on spec. In the Read More...

Filed under: CRM, customer, customer relations, CRM links, business, Sure Step

Microsoft Office Communications Server - addendum, download links
11 March 09 11:34 AM | martinhj@microsoft.com | 0 Comments   

Thanks for all the input. This addendum post gathers download resources. Trial Downloads Microsoft Office Communicator 2007 R2 Microsoft Office Communications Server 2007 R2 Microsoft Office Communications Server 2007 R2 Attendant Group Chat: Server Client Read More...

Filed under: CRM, customer, communication, making business, customer orientation, tech, business

The new Microsoft Office Communications Server 2007 R2 - imagine this together with CRM
05 March 09 05:11 PM | martinhj@microsoft.com | 1 Comments   

Here is a brilliant opportunity to get more out of CRM and at the same time to cut cost on travel, shorten the customer service cycle and bringing colleagues closer together, not meaning geographically but purely process-wise. OCS empowers collaboration Read More...

Filed under: CRM, customer, communication, making business, customer orientation, tech, business

The Power of Choice - be a good host to your employees and customers (3/3) - How?
26 February 09 01:25 PM | martinhj@microsoft.com | 2 Comments   

Welcome to the third and final part of the blog post series on The Power of Choice. In this post I’ll focus on how you and your customers get the train rolling. So, not much talk, just right down to the stuff you’ll benefit from on both levels of The Read More...

Filed under: customer, customer orientation, CRM links, Microsoft Dynamics CRM, tech, business