Browse by Tags

• Buisness Intelligence
• business
• CRM links
• customer
• customer orientation
• customer relations
• Event
• making business
• Microsoft Dynamics CRM
• relation
• Service
• Sure Step
• tech

First issue: Dynamics Sure Step Journal
28 May 09 04:07 PM | martinhj@microsoft.com | 1 Comments   

This newsletter is in Danish as it is targeting the Danish Partner Channel. Så er den her! Den første udgave af Dynamics Sure Step Journal! God fornøjelse :-) Dynamics SureStep er Microsofts tilbud til vores Dynamics-partnere om et fælles metodeværktøj. Read More...

Filed under: CRM, customer, communication, customer orientation, CRM links, Sure Step

Partner support (for Denmark)
26 May 09 08:52 AM | martinhj@microsoft.com | 1 Comments   

This blog post is for the Danish partners only - or more precisely, the content that it is referring to, is. Her på bloggen har vi nu samlet kontaktoplysninger fra bl.a. GPSD for dig som partner. Du finder dem på deres helt egen side via linket her og Read More...

Filed under: CRM, communication, CRM links, Microsoft Dynamics CRM, tech

The Power of Choice (4/3) - Lad dine potentielle kunder opleve Microsoft Dynamics CRM - nemt og gratis
01 May 09 08:00 AM | martinhj@microsoft.com | 1 Comments   

This is the fourth article in the three ( :-) ) part blog post series on The Power of Choice – for partners and customers in Denmark we have released a Click-Try-Buy site, where customers for 30 days can try and get to love Microsoft Dynamics CRM for Read More...

Filed under: CRM, customer, customer relations, communication, customer orientation, Microsoft Dynamics CRM, business

Announcement: The Agent Communications Panel for CRM - CRM + OCS + ACP = WOW!
23 April 09 07:00 AM | martinhj@microsoft.com | 1 Comments   

Now you will learn why I in March blogged about UC and OCS. The reason is - besides that UC is great and enables business development and improvement within communication processes - that we have made and now released the glue that binds CRM and OCS together Read More...

Filed under: CRM, customer, customer relations, communication, Microsoft Dynamics CRM, tech

Integrating Microsoft Dynamics CRM with Microsoft Dynamics NAV - a CRMUG Roundtable session
22 April 09 07:55 AM | martinhj@microsoft.com | 1 Comments   

Are you using Dynamics NAV along with Dynamics CRM? Then join this roundtable, hosted by NAVUG, to share & listen as other companies discuss their interest as well as experience around Integrating Microsoft CRM with NAV. The Roundtable will explore Read More...

Filed under: CRM, communication, customer orientation, Microsoft Dynamics CRM, Buisness Intelligence, Event, tech

The short-cut for knowledge: Microsoft Dynamics Insights
31 March 09 12:02 PM | martinhj@microsoft.com | 2 Comments   

You spoke and we listened. We need to give you information more clearly and coordinated, targeted and streamlined. You as a partner need to have a better use of the many information channels coming out of Microsoft. The answer is the Insights News Tool. Read More...

Filed under: CRM, customer relations, relation, communication, customer orientation, business

Microsoft Office Communications Server - addendum, download links
11 March 09 11:34 AM | martinhj@microsoft.com | 0 Comments   

Thanks for all the input. This addendum post gathers download resources. Trial Downloads Microsoft Office Communicator 2007 R2 Microsoft Office Communications Server 2007 R2 Microsoft Office Communications Server 2007 R2 Attendant Group Chat: Server Client Read More...

Filed under: CRM, customer, communication, making business, customer orientation, tech, business

The new Microsoft Office Communications Server 2007 R2 - imagine this together with CRM
05 March 09 05:11 PM | martinhj@microsoft.com | 1 Comments   

Here is a brilliant opportunity to get more out of CRM and at the same time to cut cost on travel, shorten the customer service cycle and bringing colleagues closer together, not meaning geographically but purely process-wise. OCS empowers collaboration Read More...

Filed under: CRM, customer, communication, making business, customer orientation, tech, business

Convergence 2008 - day 1: Three words for you: Customer Service
19 November 08 12:47 PM | martinhj@microsoft.com | 1 Comments   

Kirill Tatarinov’s keynote today talked about the 3 main aims of our software: People, Process and Ecosystem. He showcased real life examples and customer cases, bringing our thoughts around technology alive right there on stage. If you were there, you Read More...

Filed under: CRM, customer relations, communication, making business, Microsoft Dynamics CRM, Event

Convergence 2008 - day 0: Partner briefing
18 November 08 10:37 PM | martinhj@microsoft.com | 1 Comments   

All, I'm bloging from Convergence 2008 in Copenhagen. Convergence kicked off today at Copenhagen! The prime Microsoft event for business decision makers. Approximately 4000 participants, the most focused partners and an offering of many powerful and insightful Read More...

Filed under: CRM, customer relations, communication, making business, Microsoft Dynamics CRM, Event

CRM at Convergence 2008 in Copenhagen
13 November 08 09:02 AM | martinhj@microsoft.com | 1 Comments   

Hi all Signed up for Convergence this year? This master event will give you knwoledge, insights, inspiration, networking, business opporutnities and ideas and a lot more - maybe even a few surpises :-) You can meet and listen to some of the greatest personalities Read More...

Filed under: CRM, customer relations, communication, making business, Microsoft Dynamics CRM, Event, tech

Announcement: Microsoft Dynamics CRM 4.0 Implementation Guide update 4.3.0 is now available!
03 November 08 06:11 PM | martinhj@microsoft.com | 1 Comments   

In our commitment to provide continuous publishing to our customers and partners, Microsoft Dynamics CRM 4.0 Implementation Guide update 4.3.0 contains the following: Over 20 corrections and revisions. Several new topics, including... Install Microsoft Read More...

Filed under: CRM, communication, CRM links

Citizen Service Platform - help Local and Regional Governments meet the needs of their Citizens
05 September 08 10:02 AM | martinhj@microsoft.com | 1 Comments   

On CodePlex - Microsoft's open source project hosting web site - you can find many projects of interest, in particular the Citizen Service Platform. This project is designed to hold solutions built upon the Microsoft platform using SharePoint, Dynamics Read More...

Filed under: CRM, customer relations, communication, making business, Service, CRM links, Microsoft Dynamics CRM, tech

Convergence 2008 - again in Copenhagen
21 August 08 10:23 AM | martinhj@microsoft.com | 1 Comments   

In 2008, Convergence will again take place in Copenhagen, Denmark. This year it's on the 19-20th of November. This is your opportunity to participate in an exceptional program including a variety of speakers, detailed product demonstrations and hands-on Read More...

Filed under: CRM, relation, communication, CRM links, Microsoft Dynamics CRM, Buisness Intelligence, Event

Microsoft CRM as a platform
21 August 08 08:26 AM | martinhj@microsoft.com | 1 Comments   

Microsoft Dynamics CRM being strong in many different businesses comes among others from the fact, that MS CRM also is powerfull as a development platform. Many of our partners already have done lighter or heavy development besides or on top of CRM. If Read More...

Filed under: CRM, communication, CRM links, Microsoft Dynamics CRM