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50.000 Concurrent Users on Microsoft Dynamics CRM - New Great Enterprise Benchmark!
04 June 09 09:59 PM | martinhj@microsoft.com | 0 Comments   

We are excited to share with you the results of a new performance and scalability benchmark for Microsoft Dynamics CRM. In working with our partner, Intel, engineers from our two teams were able to greatly expand our enterprise benchmark – more than doubling Read More...

Filed under: customer, customer relations, customer orientation, Microsoft Dynamics CRM, tech

Press Release: Microsoft and Intel Demonstrate New Levels of Power, Price and Performance With CRM Scalability Benchmark
04 June 09 09:54 PM | martinhj@microsoft.com | 1 Comments   

Enterprise-class scalability with reduced costs and environmental impact for on-premise and on-demand Microsoft Dynamics CRM deployments. REDMOND, Wash. — June 3, 2009 — Microsoft and Intel Corporation announced performance results today for Microsoft Read More...

Filed under: communication, customer orientation, Microsoft Dynamics CRM, tech

First issue: Dynamics Sure Step Journal
28 May 09 04:07 PM | martinhj@microsoft.com | 1 Comments   

This newsletter is in Danish as it is targeting the Danish Partner Channel. Så er den her! Den første udgave af Dynamics Sure Step Journal! God fornøjelse :-) Dynamics SureStep er Microsofts tilbud til vores Dynamics-partnere om et fælles metodeværktøj. Read More...

Filed under: CRM, customer, communication, customer orientation, CRM links, Sure Step

Success with Microsoft Dynamics implementations - new valuable web site
12 May 09 06:52 AM | martinhj@microsoft.com | 2 Comments   

With our new web site you can experience more success with Microsoft Dynamics by becoming more knowledgeable about better implementations. A new web site and content is now available to help prospect customers learn more about how to be more successful Read More...

Filed under: customer, customer relations, customer orientation, CRM links, business, Sure Step

Microsoft Dynamics CRM in the Lead - according to Gartner
04 May 09 08:00 AM | martinhj@microsoft.com | 1 Comments   

Microsoft Dynamics CRM accelerates for Sales, Marketing and Service Management processes, we all know that. Now, with CCF – Customer Care Framework, Gartner acknowledges this by placing Microsoft Dynamics CRM in the "Leader" quadrant on the April 2009 Read More...

Filed under: CRM, customer, customer relations, relation, customer orientation, Service, Microsoft Dynamics CRM, tech, business

The Power of Choice (4/3) - Lad dine potentielle kunder opleve Microsoft Dynamics CRM - nemt og gratis
01 May 09 08:00 AM | martinhj@microsoft.com | 1 Comments   

This is the fourth article in the three ( :-) ) part blog post series on The Power of Choice – for partners and customers in Denmark we have released a Click-Try-Buy site, where customers for 30 days can try and get to love Microsoft Dynamics CRM for Read More...

Filed under: CRM, customer, customer relations, communication, customer orientation, Microsoft Dynamics CRM, business

News and Actions on Sure Step - for Success in CRM Implementations
28 April 09 09:15 AM | martinhj@microsoft.com | 1 Comments   

Dear partner, Sure Step is important to secure rapid, solid and effective implementation of the customers CRM application and business changes around CRM processes. This blog post presents you with some important resources for you to secure your business Read More...

Filed under: customer, customer relations, communication, customer orientation, Microsoft Dynamics CRM, Sure Step

Integrating Microsoft Dynamics CRM with Microsoft Dynamics NAV - a CRMUG Roundtable session
22 April 09 07:55 AM | martinhj@microsoft.com | 1 Comments   

Are you using Dynamics NAV along with Dynamics CRM? Then join this roundtable, hosted by NAVUG, to share & listen as other companies discuss their interest as well as experience around Integrating Microsoft CRM with NAV. The Roundtable will explore Read More...

Filed under: CRM, communication, customer orientation, Microsoft Dynamics CRM, Buisness Intelligence, Event, tech

The short-cut for knowledge: Microsoft Dynamics Insights
31 March 09 12:02 PM | martinhj@microsoft.com | 2 Comments   

You spoke and we listened. We need to give you information more clearly and coordinated, targeted and streamlined. You as a partner need to have a better use of the many information channels coming out of Microsoft. The answer is the Insights News Tool. Read More...

Filed under: CRM, customer relations, relation, communication, customer orientation, business

Microsoft Office Communications Server - addendum, download links
11 March 09 11:34 AM | martinhj@microsoft.com | 0 Comments   

Thanks for all the input. This addendum post gathers download resources. Trial Downloads Microsoft Office Communicator 2007 R2 Microsoft Office Communications Server 2007 R2 Microsoft Office Communications Server 2007 R2 Attendant Group Chat: Server Client Read More...

Filed under: CRM, customer, communication, making business, customer orientation, tech, business

The new Microsoft Office Communications Server 2007 R2 - imagine this together with CRM
05 March 09 05:11 PM | martinhj@microsoft.com | 1 Comments   

Here is a brilliant opportunity to get more out of CRM and at the same time to cut cost on travel, shorten the customer service cycle and bringing colleagues closer together, not meaning geographically but purely process-wise. OCS empowers collaboration Read More...

Filed under: CRM, customer, communication, making business, customer orientation, tech, business

The Power of Choice - be a good host to your employees and customers (3/3) - How?
26 February 09 01:25 PM | martinhj@microsoft.com | 2 Comments   

Welcome to the third and final part of the blog post series on The Power of Choice. In this post I’ll focus on how you and your customers get the train rolling. So, not much talk, just right down to the stuff you’ll benefit from on both levels of The Read More...

Filed under: customer, customer orientation, CRM links, Microsoft Dynamics CRM, tech, business

Sure Step Service Pack 1 Now Available
15 December 08 12:01 PM | martinhj@microsoft.com | 1 Comments   

This service pack is providing general improvements to the overall user experience, including: Platform enhancements: The Sure Step setup tool has been enhanced to permit the user to select the destination location for Sure Step documents during installation. Read More...

Filed under: customer, customer orientation, Service, CRM links, Sure Step

Smart business: How Microsoft Dynamics help customers save money
10 December 08 01:28 PM | martinhj@microsoft.com | 1 Comments   

Also - one would even say especially - for us in the delivery link of the chain, this is important knowledge. Go via the link to the tools and further information on how to support and help your customers in these challenging times. Without a doubt, the Read More...

Filed under: CRM, customer, customer relations, making business, customer orientation

Invitation til CRMClubDeliver - demo-træning i Berlin (Danish partners only)
20 October 08 08:37 AM | martinhj@microsoft.com | 1 Comments   

Fremragende mulighed! Vores partneres konsulenter - medlemmer af CRMClubDeliver - inviteres hermed til undervisning og træning i demo og forberedelse. Det foregår i Berlin den 1. og 2. december i år. Har du tilmeldt dig CRMClubDeliver, har du fået en Read More...

Filed under: communication, customer orientation, Event, CRMClubDeliver