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Better Together: Microsoft CRM and SharePoint
18 June 09 11:48 AM | martinhj@microsoft.com | 0 Comments   

Whatch this live Webinar to learn about Microsoft Dynamics CRM and SharePoint Better together. What Organizations around the globe are empowering employees, lowering costs and streamlining processes by using Microsoft CRM, Microsoft SharePoint - or both. Read More...

Filed under: communication, Microsoft Dynamics CRM, Event, tech, business

Press Release: Microsoft and Intel Demonstrate New Levels of Power, Price and Performance With CRM Scalability Benchmark
04 June 09 09:54 PM | martinhj@microsoft.com | 1 Comments   

Enterprise-class scalability with reduced costs and environmental impact for on-premise and on-demand Microsoft Dynamics CRM deployments. REDMOND, Wash. — June 3, 2009 — Microsoft and Intel Corporation announced performance results today for Microsoft Read More...

Filed under: communication, customer orientation, Microsoft Dynamics CRM, tech

Partner support (for Denmark)
26 May 09 08:52 AM | martinhj@microsoft.com | 1 Comments   

This blog post is for the Danish partners only - or more precisely, the content that it is referring to, is. Her på bloggen har vi nu samlet kontaktoplysninger fra bl.a. GPSD for dig som partner. Du finder dem på deres helt egen side via linket her og Read More...

Filed under: CRM, communication, CRM links, Microsoft Dynamics CRM, tech

Announcement: The Agent Communications Panel for CRM - CRM + OCS + ACP = WOW!
23 April 09 07:00 AM | martinhj@microsoft.com | 1 Comments   

Now you will learn why I in March blogged about UC and OCS. The reason is - besides that UC is great and enables business development and improvement within communication processes - that we have made and now released the glue that binds CRM and OCS together Read More...

Filed under: CRM, customer, customer relations, communication, Microsoft Dynamics CRM, tech

Integrating Microsoft Dynamics CRM with Microsoft Dynamics NAV - a CRMUG Roundtable session
22 April 09 07:55 AM | martinhj@microsoft.com | 1 Comments   

Are you using Dynamics NAV along with Dynamics CRM? Then join this roundtable, hosted by NAVUG, to share & listen as other companies discuss their interest as well as experience around Integrating Microsoft CRM with NAV. The Roundtable will explore Read More...

Filed under: CRM, communication, customer orientation, Microsoft Dynamics CRM, Buisness Intelligence, Event, tech

Accelerators for Microsoft Dynamics CRM - Business Productivity released!
15 April 09 09:09 PM | martinhj@microsoft.com | 1 Comments   

The next accelerator has been released and renamed: The Newsfeed Business Productivity Accelerator turns Microsoft Dynamics CRM 4.0 into the hub of business activity, letting users keep up to date on events happening across the organization. The Newsfeed Read More...

Filed under: communication, CRM links, Microsoft Dynamics CRM, tech

Microsoft Office Communications Server - addendum, download links
11 March 09 11:34 AM | martinhj@microsoft.com | 0 Comments   

Thanks for all the input. This addendum post gathers download resources. Trial Downloads Microsoft Office Communicator 2007 R2 Microsoft Office Communications Server 2007 R2 Microsoft Office Communications Server 2007 R2 Attendant Group Chat: Server Client Read More...

Filed under: CRM, customer, communication, making business, customer orientation, tech, business

The new Microsoft Office Communications Server 2007 R2 - imagine this together with CRM
05 March 09 05:11 PM | martinhj@microsoft.com | 1 Comments   

Here is a brilliant opportunity to get more out of CRM and at the same time to cut cost on travel, shorten the customer service cycle and bringing colleagues closer together, not meaning geographically but purely process-wise. OCS empowers collaboration Read More...

Filed under: CRM, customer, communication, making business, customer orientation, tech, business

Announcing List Web Part for Microsoft Dynamics CRM 4.0
18 December 08 02:00 PM | martinhj@microsoft.com | 1 Comments   

The List Web Part for Microsoft Dynamics CRM 4.0 has now been released. List Web Part can be installed on Windows SharePoint Services 3.0 SP1+ and Microsoft Office SharePoint Server 2007 SP1+ . The List Web Part is free for download and use. In addition Read More...

Filed under: communication, Microsoft Dynamics CRM, Buisness Intelligence, tech

Accelerators for Microsoft Dynamics CRM - eService released!
01 December 08 09:49 AM | martinhj@microsoft.com | 1 Comments   

The eService Accelerator has now been added to the released accelerators! Abstract: The eService accelerator for Microsoft Dynamics CRM 4.0 provides customer self-service capabilities (via a web portal) as a configurable out-of-the-box offering. Get it Read More...

Filed under: communication, CRM links, Microsoft Dynamics CRM, tech

CRM at Convergence 2008 in Copenhagen
13 November 08 09:02 AM | martinhj@microsoft.com | 1 Comments   

Hi all Signed up for Convergence this year? This master event will give you knwoledge, insights, inspiration, networking, business opporutnities and ideas and a lot more - maybe even a few surpises :-) You can meet and listen to some of the greatest personalities Read More...

Filed under: CRM, customer relations, communication, making business, Microsoft Dynamics CRM, Event, tech

CRM Accelerators - accelerating Dynamics CRM even more
22 September 08 02:09 PM | martinhj@microsoft.com | 1 Comments   

After my last post about the eService Accelerator I have been doing primarily two things in this matter: Beta-testing and debating eService and the results are great! Answering questions about this and the other accelerators So, I felt the need to post Read More...

Filed under: communication, Service, CRM links, Microsoft Dynamics CRM, tech

More CRM links for more CRM knowledge - Microsoft for partners
12 September 08 02:31 PM | martinhj@microsoft.com | 1 Comments   

The blog is increasingly used by our partners and I'm happy to enlarge the library of CRM links with the following - for even more useful information for our partners. Feel free to give me more feedback of any kind - the positive kind is of cause received Read More...

Filed under: communication, CRM links, Microsoft Dynamics CRM, tech

Citizen Service Platform - help Local and Regional Governments meet the needs of their Citizens
05 September 08 10:02 AM | martinhj@microsoft.com | 1 Comments   

On CodePlex - Microsoft's open source project hosting web site - you can find many projects of interest, in particular the Citizen Service Platform. This project is designed to hold solutions built upon the Microsoft platform using SharePoint, Dynamics Read More...

Filed under: CRM, customer relations, communication, making business, Service, CRM links, Microsoft Dynamics CRM, tech