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50.000 Concurrent Users on Microsoft Dynamics CRM - New Great Enterprise Benchmark!
04 June 09 09:59 PM | martinhj@microsoft.com | 0 Comments   

We are excited to share with you the results of a new performance and scalability benchmark for Microsoft Dynamics CRM. In working with our partner, Intel, engineers from our two teams were able to greatly expand our enterprise benchmark – more than doubling Read More...

Filed under: customer, customer relations, customer orientation, Microsoft Dynamics CRM, tech

Press Release: Microsoft and Intel Demonstrate New Levels of Power, Price and Performance With CRM Scalability Benchmark
04 June 09 09:54 PM | martinhj@microsoft.com | 1 Comments   

Enterprise-class scalability with reduced costs and environmental impact for on-premise and on-demand Microsoft Dynamics CRM deployments. REDMOND, Wash. — June 3, 2009 — Microsoft and Intel Corporation announced performance results today for Microsoft Read More...

Filed under: communication, customer orientation, Microsoft Dynamics CRM, tech

Microsoft Dynamics CRM in the Lead - according to Gartner
04 May 09 08:00 AM | martinhj@microsoft.com | 1 Comments   

Microsoft Dynamics CRM accelerates for Sales, Marketing and Service Management processes, we all know that. Now, with CCF – Customer Care Framework, Gartner acknowledges this by placing Microsoft Dynamics CRM in the "Leader" quadrant on the April 2009 Read More...

Filed under: CRM, customer, customer relations, relation, customer orientation, Service, Microsoft Dynamics CRM, tech, business

Integrating Microsoft Dynamics CRM with Microsoft Dynamics NAV - a CRMUG Roundtable session
22 April 09 07:55 AM | martinhj@microsoft.com | 1 Comments   

Are you using Dynamics NAV along with Dynamics CRM? Then join this roundtable, hosted by NAVUG, to share & listen as other companies discuss their interest as well as experience around Integrating Microsoft CRM with NAV. The Roundtable will explore Read More...

Filed under: CRM, communication, customer orientation, Microsoft Dynamics CRM, Buisness Intelligence, Event, tech

Microsoft Office Communications Server - addendum, download links
11 March 09 11:34 AM | martinhj@microsoft.com | 0 Comments   

Thanks for all the input. This addendum post gathers download resources. Trial Downloads Microsoft Office Communicator 2007 R2 Microsoft Office Communications Server 2007 R2 Microsoft Office Communications Server 2007 R2 Attendant Group Chat: Server Client Read More...

Filed under: CRM, customer, communication, making business, customer orientation, tech, business

The new Microsoft Office Communications Server 2007 R2 - imagine this together with CRM
05 March 09 05:11 PM | martinhj@microsoft.com | 1 Comments   

Here is a brilliant opportunity to get more out of CRM and at the same time to cut cost on travel, shorten the customer service cycle and bringing colleagues closer together, not meaning geographically but purely process-wise. OCS empowers collaboration Read More...

Filed under: CRM, customer, communication, making business, customer orientation, tech, business

The Power of Choice - be a good host to your employees and customers (3/3) - How?
26 February 09 01:25 PM | martinhj@microsoft.com | 2 Comments   

Welcome to the third and final part of the blog post series on The Power of Choice. In this post I’ll focus on how you and your customers get the train rolling. So, not much talk, just right down to the stuff you’ll benefit from on both levels of The Read More...

Filed under: customer, customer orientation, CRM links, Microsoft Dynamics CRM, tech, business

eService Accelerator for Microsoft Dynamics CRM 4.0 - Service Management out of the box and the company
12 September 08 03:30 PM | martinhj@microsoft.com | 1 Comments   

With the upcoming enhancement for the service module in Microsoft Dynamics CRM 4.0 "eService Accelerator", the Service Management concept gets even more extensive and powerful! In a short while our customers will be able to - out of the box, I might emphasis, Read More...

Filed under: customer, customer relations, customer orientation, Service, Microsoft Dynamics CRM, tech