February 2006 - Posts
I got this question a lot from partners and customers. Eventhough i would always suggest using Microsoft CRM with an Exchange Server it is sometimes needed to deploy first without one. So below the link to a whitepaper that describes it all. http://www.microsoft.com/downloads/details.aspx?FamilyID=2417e918-2e30-41db-a3b2-2f800bf76ffe&displaylang=en
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The word (yes NO acronym) for today is: Workflow The automation of a process or series of processes through the linking of tasks and activities. The CRM software automatically routes tasks, notifications and records to predefine or user selected destinations
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Today my eye felt on an article from the Learning Center explaining about a nice offer you can't refuse! http://www.microsoft.com/learning/mcp/offers/2ndchance/details/ I took my exams at Pearson VUE when i was attending the TechReady2 in Seattle and
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I would like to make a little item on getting feedback, ideas and what else you want to share with me or the rest of the world. If you for example want to know more about certain kind of CRM topics, please let me know through email, feedback or as comments.
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I was surfing today and bumped into lots of speculations about the Orgami project which is going to be "reveiled" in some weeks. All we can do is guess what it is going to be. I think this is a nice example of how viral marketing should or can work. Kevin
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I would like to find out what this Origami project is. Who can tell me more? Take a look at the website here: http://www.origamiproject.com/1/
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As said yesterday i would post the tracing settings for the Microsoft CRM Client. Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft nor I cannot guarantee
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The word for today is: ROI - Return on Investment The calculation of how much money will be saved or earned as a result of the investment in a CRM solution. An ROI analysis should be prepared at the start of a CRM initiative. After a predetermined period
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As i said yesterday, I would post a follow up with information about tracing. Today i will show you how it's possible to enable Serverside tracing. Excessive tracing may cause performance degradation and if tracing is set to verbose, large files will
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I just got this information about new reports. There are a new set of Quote, Order and Invoice reports in the download section that one can publish in CRM and expose through the individual forms. These reports are a better alternative than the Print Preview
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I have been getting lately the same questions from partners and customers about loosing email when people start using the Microsoft CRM Client for Outlook. In the Microsoft CRM client for Outlook you cannot use a drag-and-drop operation to move or copy
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I want to introduce you to the world of logfiles and the possibility to trace when your installation of the Microsoft CRM Server or Client fails. I will make more items on this subject. Today i will explain where you can find the logfiles for the client
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As of today i will try to post a new word every day, week or month. It's always a word used in ICT. The word for today is: CRM - Customer Relationship Management An enterprise-wide strategy and solution that impacts customer-facing departments and processes
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A lot of customers are using ISA server 2004 these days. I have noticed that when customers that are behind a ISA 2004 server want to register Microsoft CRM it will fail. The problem has something to do with the ISA server 2004. The ISA server was not
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Joriz Kalz has updated his Desktop Search integration for Microsoft CRM 3.0. This is a great way to demonstrate how you can easily integrate programs with Microsoft CRM. This example shows how to use the new API, especially the strongly typed access to
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Microsoft Dynamics CRM 3.0 provides powerful, familiar tools for sales, marketing, and customer service. Both Microsoft Dynamics CRM 3.0 Professional and the Microsoft Dynamics CRM 3.0 Small Business Edition are easy to use, easy to customize, and simple
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I have gotten a lot of questions about the 5 MB attachment limitation within Microsoft CRM. Yes this is possible to change. You can increase this default by modifying the registry key maxuploadfilesize located in the registry by navigating to HKEY_Local_Machine\Software\Microsoft\MSCRM
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Microsoft Launches Microsoft Dynamics Snap, New Collection of Software Programs that Snap into Microsoft Office. Four new snap-in programs allow Microsoft Office 2003 users to interact with data and business processes from certain Microsoft Dynamics applications
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Eventhough this is completely off-topic, but i wanted to let you guys know that MSN Search has new Userinterface. I dont know if they have a improved search engine as well.... http://search.msn.com/
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Ben Vollmer has a great article about the Online Microsoft CRM 3.0 Demo's: http://mscrm.demoservers.com
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Relationmanagement, a strategy or vision? The reasons for businesses to choose for a CRM solution is due to market changes, the need for better information or just to work more efficient. I know i can think of many more reasons but i guess you got the
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The steps in the IG say to use the following syntax: msiexec /q /l c:\clientinstall.txt Client.msi CONFIG=c:\installconfig.xml I followed the steps in the IG on page 16-3 for creating an Administrative install location for the Laptop\Desktop Client on
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