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Microsoft.Crm.Setup.Client.InstallPstAction failed

Yes after some testing, research and a great supportteam we have the answer to some
weird errors when installing the Microsoft CRM client through GPO.

The following error occurs:

13:46:27| Info| Executing Install action: Microsoft.Crm.Setup.Client.ReleasePassAction
13:46:27| Info| Executing Install action: Microsoft.Crm.Setup.Client.DeleteHotFixesAction
13:46:27| Info| Executing Install action: Microsoft.Crm.Setup.Client.InstallPstAction
13:46:27| Error| AddAccessAllowedAce failed.(error = 1337) (permissions.cpp:CPermissions::CreateNewSd:353).
13:46:27| Error| System.Exception: Actie Microsoft.Crm.Setup.Client.InstallPstAction is mislukt. ---> System.Runtime.InteropServices.COMException (0x80070539): AddAccessAllowedAce failed.

Resolution:

The following workaround is available.
Create on your local box a “local group” or “local user” account called “INTERACTIVE”.

This can be done like this:

  1. Logon as Domain Admin or user with local admin privileges
  2. Goto Start -> System settings -> User accounts -> Tab Advanced  -> Advanced
  3. Now you can select creating a user account or a group account. If you select a group account, make sure that the local user is member of the group. 

Run the CRM client setup again.

Posted: Monday, June 12, 2006 12:04 PM by mennotk

Comments

Itfmike said:

Great ! It works

# October 26, 2006 6:40 AM

Mats said:

The user already exists, it says, and if you use "net USER INTERACTIVE /DELETE" i get "The user name could not be found."

Whats up?

# January 2, 2007 4:13 AM

mennotk said:

Mats, I think you read it wrong. You need to add a user INTERACTIBE, not delete it.

# January 2, 2007 1:45 PM

AlanK said:

He read fine and what he posted is true. User INTERACTIVE already exists in Vista at least...

# January 29, 2007 12:53 PM

Matt said:

The above worked for me!

# February 15, 2007 7:57 PM

O Delmotte said:

With an XP OS, it works

Thanks a lot

# April 15, 2007 2:19 PM

Jason said:

what if it says the user already exists? please help

# June 18, 2007 6:16 PM

Mervin said:

Hi there were having the same problem with the Vista OS in a laptop. We tried running the fixmapi but it didn't work. Will this procedure work in Vista.

Any suggestions would be a great help. Thanks

# January 31, 2008 8:17 PM

Mervin said:

I mean will the above procedure will work for the smae error, "Action Microsoft.Crm.Setup.Client.InstallPstAction failed. LaunchOutlookInstallerProcess failed."

Thanks.

# January 31, 2008 8:53 PM

Sharepoint Use Cases said:

As I wrote in Part 1 of this post, installing and configuring CRM client can be a real adventure I am

# March 9, 2008 8:56 PM

SHAREPOINTBlogs.com Mirror said:

As I wrote in Part 1 of this post, installing and configuring CRM client can be a real adventure I am

# March 9, 2008 9:30 PM

Microsoft Dynamics CRM Client installation odyssey - part 2 | SharePoint Use Cases said:

PingBack from http://www.sharepointusecases.com/index.php/2008/03/microsoft-dynamics-crm-client-installation-odyssey-part-2/

# August 20, 2008 2:40 PM

CRM Laptopclient l?sst sich nicht installieren | hilpers said:

PingBack from http://www.hilpers.com/1075843-crm-laptopclient-laesst-sich-nicht

# January 20, 2009 9:43 AM

A Freaky Microsoft Dynamics CRM Blog Microsoft Crm Setup Client | outdoor rugs said:

PingBack from http://onlyoutdoorrugs.info/story.php?id=708

# June 13, 2009 7:22 PM
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