Official MSDN Subscriptions Blog

An ongoing blog run by the managers of the online and offline MSDN Subscriptions program.

Following up on your feedback

We have been taking note of your input on the new UI - positive and negative - and we are looking at changes we can make in the short and longer term to address the feedback.

The first pain point we heard was the missing "New in Downloads" list, and we got something together to address that in about a week. Hopefully you have found it and are using it. We are working on an RSS version as well right now as well.

We take your feedback seriously and we want to provide a positive experience, not a negative one. I may come back with some more specific questions or clarifications of the feedback.

Published Monday, April 28, 2008 11:43 PM by SubscriptionsBlogger2
Filed under:

Comments

 

Microsoft news and tips » Following up on your feedback said:

April 29, 2008 3:34 AM
 

Norman Diamond said:

I still cannot find Checked/Debug builds of the following:

Windows Server 2008

Windows XP SP3 (older checked/debug builds are visible).

I tried to use the Concierge feature to ask, but the Concierge feature is broken now too.  After typing my initial question, an error message said to keep the information below 128 characters, so I obeyed. The only answer from "system" was a link to the main MSDN downloads page, which I had already searched several times before asking the Concierge.  I was next in the queue with an estimated wait of 0 minutes 7 seconds, so after several minutes of waiting at 0 minutes 7 seconds, I gave up.

I opened the Concierge window again to ask, trying to add that I already searched but only non-checked versions were shown.  My first word was "Can't", so the Concierge feature truncated my input to "Can" and discarded 95% of my input.

Tried a third time with no apostrophes.  Same garbage as the first time.

No checked builds, 100% broken Concierge feature, and a 50% broken ordinary download feature.

I bought a personal MSDN subscription because I like programming, but it looks like I could make a great contribution in testing.  Microsoft really needs testers, and a lot of customers would benefit from testing.

May 3, 2008 12:35 AM
 

Luis Hevia said:

The new UI is painfully. I am looking for the Windows XP mui, and have not found it!

Can you help? Please.

May 3, 2008 6:00 AM
 

Jeremy Davis said:

First off, I'm a Silverlight developer and big fan of the technology. In fact I’m using it @ my job quite a bit to develop rich web front-ends to my company’s line of business applications. However, I have to agree that the new MSDN navigation is a really brutal User Experience. MUCH slower to navigate to what you want and then the shift from product selection fly-outs to the tabular screens is kind of strange.

Why not just go straight to the tabular data screen, chain together dependent drop-downs, and be done with it. Better yet, bring back the navigation tree so we can jump anywhere @ anytime. I’m all for promoting Silverlight (as it’s totally awesome technology) but in this case it feels a bit like swinging a sledgehammer to swat a fly.

I know it’s not great feedback but hopefully it’s constructive.

May 5, 2008 4:40 PM
 

ice said:

I really don't like the new UI, it's so tough to find out the software and download, please UPDATE!!!!!

May 5, 2008 7:23 PM
 

SubscriptionsBlogger2 said:

The new navigation "thingy" (as somebody called it :) ) is not Silverlight. We evaluated implementing a Silverlight version in the release and while it was not nearly as jumpy, it had other significant drawbacks so we opted to wait until a later time to re-assess a Silverlight implementation.

As far as Windows Server 2008 Checked / Debug builds - it doesn't look like the Product Group has released those yet for subscribers. I don't know any anticipated timeline, but do expect that they would be made avaiilable to Subscribers like other OS checked/debug builds are.

As far as the Chat availability, I just confirmed that it is currrently working, but am sorry you were unable to sucessfully connect.

May 5, 2008 11:04 PM
 

Clift Maples said:

I find the new download section very annoying. Why would you be able to drill down into a product that you are not able to download?? I want the old download section that only shows what I am entitled to download please....

May 6, 2008 8:14 PM
 

Carlos Fernandez said:

I'd love to be able to use the UI (new or old), but until MS finally finds out what's wrong with my paid subscription (renewed it in january, and STILL can't use it, because of 'technical issues').

Please fix whatever is wrong with benefit number 640506, or issue a refund already, and THEN work on UI.

Thanks

May 10, 2008 8:18 AM
 

ChrisDeluca said:

Clift: We will be adding a visual indicator as to what items are available for download and which are not very soon.  This feature was cut temporarily from the active feature set when we converted to the new system.

Chris

May 10, 2008 10:44 PM
 

ChrisDeluca said:

Carlos: Please contact me privately with your contact information.  

Chris

May 10, 2008 11:03 PM
 

ChrisDeluca said:

 Luis Hevia:  The MUI files are posted under Windows XP and then set your language drop down value to "Multi-Language".

May 11, 2008 2:54 AM
 

Tom_Sandberg@Toyota.com said:

When are they going to have History on downloads so we can see what contents has been recently added to the MSDN Subscribers web site.   The old site was much better.  I noticed they added a link to recently added contents but this still fails to have the same value we had with the old site.

May 22, 2008 5:09 PM
New Comments to this post are disabled

© 2009 Microsoft Corporation. All rights reserved. Terms of Use  |  Trademarks  |  Privacy Statement
Microsoft
Page view tracker