Official MSDN Subscriptions Blog

An ongoing blog run by the managers of the online and offline MSDN Subscriptions program.

Survey says!

If you grew up during the 70's and 80’s, you probably saw the "Family Feud" game show.  100 people were surveyed and the top responses were gathered and two families tried to guess what the top responses were.  The questions were easy enough – like “…Name something you would find in the trunk of a car…”.  But there would always be an  “Aunt Millie” (probably her real name) and her response would be completely crazy like “egg salad”, when everyone else in the world would answer “spare tire”, “car jack”, “golf clubs” or “a dead body”.  The family tried to be supportive of Aunt Millie and indicated she had a “good answer, good answer” – but everyone knew it would never be on the list. 

 

I don’t want to deliver a navigation control that comes across like “egg salad” ever again. 

This is your opportunity to be one of the “more than 100 people surveyed”.  The other day I posted a piece of content which represented an “A to Z” product navigation metaphor of the Subscriptions content and I’d like to get your feedback on it.  You can see the A to Z navigation content here: http://msdn.microsoft.com/en-us/subscriptions/downloads/bb980945.aspx and then if you could provide your feedback I would really appreciate it.  We are working on a much more robust feedback system, but until then I am capturing feedback by email – the links can be found here: http://blogs.msdn.com/msdnsubscriptions/pages/instasurvey-7000.aspx.

 

Thanks again for your time and keep those comments coming!

Chris Deluca 

Published Tuesday, May 13, 2008 4:21 PM by ChrisDeluca

Comments

 

Better Basketball » Survey says! said:

May 14, 2008 3:13 AM
 

Curtis said:

The new Subscriber Downloads Navigation tool is nice looking, cool, and innovative. But it is hard to use. Navigating around a vast array of software using popup menus is difficult and makes software hard to find. Honestly, it's kindof irritating.

Endless treeviews is do not help either because it forces you to navigate through a bunch of categories narrowing down your list before you can see anything. How can you discover anything new?

The problem is that there is lots of information and we, as developers, need to see lots of it at the same time while being able to zero in on what were looking for. This is difficult to present, I understand. But that is what cross-referencing is for. :)

Let me start searching with a list of categories: Servers, Applications, whatever--but show the whole top-level list. Use tabs or just list them on the page But, in contrast to a popup discovery where you have to figure out every category before you can see anything useful, present me with everything and let me filter.

So, if I click Servers, show me a list of all servers with a filter on in the sidebar. Take a look at newegg.com. Start by searching for memory (RAM). The web app will start by showing you all of the RAM they have for sale (punctuated by Specials or Featured Products) -- you do the same thing. Note that in the left sidebar there is a list of types of memory: Desktop Memory, Flash Memory, etc. As you click one of those types, you're presented with a filtered list and the sidebar changes again.

In addition to this there is a Breadcrumbs navigation tool at the top to show you where you are in the search. You can also search at any time.

Given the large, and growing, amount of software you have to show, and the need/desire to highlight specific applications (like Recently Added), the newegg.com way of displaying, searching, and navigating would make sense. Keep in mind also that newegg (I don't work for them, btw) is serves the same audience you do.

Thanks for letting me leave feedback. I hope I wasn't too harsh.

Curtis -- clrgray on my gmail account

May 16, 2008 10:23 AM
 

Julian said:

Looking at the downloads for XP and Vista, there seem to be multiple instances of the same product. I think I counted 3 sets of  XP Professional (both x86 and x64). Each with exactly the same CRC/SHA.

Plus, where are the keys for XP N. I an offered XP KN and XP K, but XP N is missing. FWIW, I am in europe, so I would expect to see these keys.

[Chris responds: With regard to your first item, it was a bug in our system and has been fixed with our latest code deployment (which is in production now).  The Windows XP Keys work for both the regular versions of XP as well as the N version - there are no separate keys for XP N.]

May 20, 2008 5:36 PM
 

Julian said:

Chris: Thanks for fixing the bug.

It would have been useful to have known that plain XP keys work for N ;) - I would suggest that a note is needed on the XP N download. I had assumed that as there were separate keys listed for K & KN that the same applied to N.

BTW, does this apply to Vista too (ie plain keys work for N)?

May 26, 2008 6:28 AM
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