Official MSDN Subscriptions Blog

An ongoing blog run by the managers of the online and offline MSDN Subscriptions program.

Subscribers will have limited site functionality this weekend [COMPLETE]

Due to scheduled release activities for the authorization systems this weekend, MSDN, TechNet, and Expression Subscribers will not be able to use any of their online Subscription benefits, such as downloading files, or viewing or claiming keys. The Subscriber sites will be available for access, but functionality will be limited to that which a non-subscriber has. The release is scheduled to start Friday at 5PM and end Sunday at 5PM (USA Pacific times).

Published Thursday, September 04, 2008 3:57 PM by SubscriptionsBlogger2
Filed under:

Comments

 

Subscribers will have limited site functionality this weekend : EasyCoded said:

September 4, 2008 7:14 PM
 

SubscriptionsBlogger2 said:

This release finished up mid day on Sunday ahead of schedule, restoring all Subscriber benefits access.

September 7, 2008 9:34 PM
 

FelixDiner said:

site is still down Monday 5:40 PM

September 8, 2008 5:30 PM
 

SubscriptionsBlogger2 said:

Felix - the site is not down. I am accessing it right now and downloading files.

September 8, 2008 6:08 PM
 

Paul said:

Site is still down as of Tuesday 9:30 AM. Been trying from both home and work since Sunday evening.

Some Top Subscriber Downloads links seem to be working, but

Downloads and Product Keys ...

Manage My Subscription

See all available downloads

either return to the front page or go to a signin page that says "The Windows Live Network is unavailable from this site ..."

September 9, 2008 12:56 PM
 

SubscriptionsBlogger2 said:

Paul:

The site it not down. You have conflicting/corrupted Live ID cookies. Clear your cookies and cache, close ALL browsers, reopen a new browser session, try again.

September 9, 2008 1:11 PM
 

John Hood said:

The downloads are not available to me. Something is not right. I've tried on 2 different PCs.

September 9, 2008 8:11 PM
 

SubscriptionsBlogger2 said:

John:

Can you be more specific?

What do you mean "not available"? Are they grayed out?

Are you logged in?

Is your subscription active?

What is your subscription level?

Have you checked the FAQ: http://msdn.microsoft.com/subscriptions/downloads/cc137104.aspx

September 9, 2008 8:53 PM
 

John Hood said:

Thanks for your response. I login (laptop or desktop, both running XP Pro SP2 and SP3) using IE 7, pop-up blocker off, no phishing. Also cleared caches and cookies. If I pick a category, Details is the only pick not grayed out. I have a MSDN account through Southern Company. This is how we get our VL bits.

September 10, 2008 12:28 PM
 

John Hood said:

I figured out what was wrong. The download links are grayed out if I click on the Download and Product licenses link in the box on the right on the main page after I log in.

If I go to Manage my Subscription, and click on the link to Downloads and Product licenses there, the download links are no longer grayed out.

The only difference I see is that the page where the link doesn't work is the new look. Manage my Subscriptions still has the old look.

Good Luck...

BTW, the new Download page is much better.

September 10, 2008 12:35 PM
 

nobody said:

The site still seems to be broken, appears to keep redirecting to a blank login page over and over again.

September 10, 2008 5:08 PM
 

john said:

LIVE seems broken again. Not sure if things are still down or if the servers are up but I can't access things due to some funk on my local cookies. Either way LIVE is making MSDN look bad yet again. Frustrating to have things down for several days, rather than a smooth switch over...

September 22, 2008 12:18 AM
New Comments to this post are disabled

© 2009 Microsoft Corporation. All rights reserved. Terms of Use  |  Trademarks  |  Privacy Statement
Microsoft
Page view tracker