October 2008 - Posts

• Subscriptions sign in and Windows LiveId issues should be completely resolved now

  As I have posted elsewhere, fixes for all of our Subscriptions web site and Windows LiveId sign in issues have been installed into our production system. If you still have issues signing into Windows LiveId and visiting the Subscriptions web sites, I’d Read More... Posted Tuesday, October 28, 2008 10:15 AM by ChrisDeluca | 13 Comments

• Are you having LiveId/downloading issues?

  There have been multiple posts by people that all claim something similar: “…I am properly signed in and have a LiveId (formerly known as Passport) but all of the download links are unavailable to me…”. So far, my response to this problem has been “…clear Read More... Posted Thursday, October 09, 2008 2:00 PM by ChrisDeluca | 21 Comments

• Subscriptions Downloads and Personalization issue resolved - Last Updated: 2008/10/04 @ 7:41pm PST

  7:41pm :: We have received notification from our Ops team that the failure on our servers has been fully corrected. All functionality has been restored. 1:36pm :: I'm seeing reports from users that things are coming back online. Our operations team is Read More... Posted Saturday, October 04, 2008 11:19 AM by ChrisDeluca | 9 Comments

• If you get the "Windows LiveID is unavailable" message.....

  Clear your cookies, close all open browser instances and try again. Occasionally there is an issue with the LiveId cookie that needs to get cleared out. Read More... Posted Friday, October 03, 2008 8:55 AM by SubscriptionsBlogger2 | 6 Comments Filed under: Downloads, System errors, Windows Live ID