Scott Austin - Director of Consumer Programming
Scott Austin is responsible for the consumer experience on MSN Shopping, which includes; traffic, design, and merchandising. Scott joined Microsoft in 1999, where he worked in ops and international for MSN before joining MSN Shopping in April 2004. In that time, Scott has focused on data analysis and intelligently managing the business, thereby improving user engagement. He continually works on providing a more satisfying user experience and improving the quality of the traffic to the site. In addition, Scott has led the initiative for a complete redesign to bring MSN Shopping up-to-date with industry standards in consistency and predictability for a comparison shopping site.
Before joining Microsoft, Scott worked in IT management. Scott has received two degrees in Civil Engineering (which he hasn’t used since graduation). He has a Bachelor's Degree from the Coast Guard Academy and a Master's Degree from Columbia University.
Scott lives in Seattle’s funky Fremont neighborhood with his wife, Dawn, and daughter, Sara. He also spends too much time talking about his two Chihuahuas. You can see his personal blog at http://spaces.msn.com/members/svaustin/.
Scott welcomes your direct feedback and queries at scott.austin@microsoft.com.
Scott and Family
Roxi and Nova
