Microsoft Power and Utilities Blog

Consultants’ Newsletter Touches on How Credit Crunch Fiasco Could Hurt U.S. Utilities

With global stock markets reeling in the last week, I found a report from Black& Veatch to be quite interesting and worth the read.

Specifically, the report notes how the growing credit crunch could hurt capital-intensive utilities. Constellation Energy and Reliant Energy are but two utilities that have recently suffered. More examples may be on the way.

Richard Rudden, the Senior Vice President of Black & Veatch's Enterprise Management Solutions Division, noted in the report that:

"Regulators will play a critical role in ensuring the appeal of utilities as sound investments and the source of new critical infrastructure. Without proper regulatory treatment of the costs of infrastructure investment all the good that utilities might do as safe havens for more conservative investors and pension funds could be negated."

It’s important that regulators understand the role they play in utility operations, especially given recent events outside their or the utilities control. We believe that utilities are more subject to the vagaries of “disruptive regulations” than many of the other driving forces on the utility landscape, including technology innovations, the aging workforce, fuel and resource procurement, and mergers and acquisitions, to name but a few.

Not only are utilities exposed to the harsh atmosphere of competition or regulation enforcement but on an almost daily basis management and boards of directors are being asked to change their business operations to cost effectively integrate the significant regulatory demands of national, regional and local governments. Companies must also comply with financial regulations from Sarbanes-Oxley Act of 2003 (SOX), European Union (EU) directives, the Kyoto Accords, emissions trading and emissions rights, reliability requirements (e.g., NERC) and environmental mandates from governments.

Utilities are doing their best to comply with the regulations, through integrated, proactive approaches. We’ve written previously about AEP’s effort to harness Microsoft technology to comply with environmental emissions regulations. We envision regulators growing to appreciate how Microsoft and its partner community provide utility compliance solutions that are delivered on an enterprise ready, scalable and secure platform. We encourage utilities to convince regulators they are endeavoring to comply using solutions that take an enterprise-holistic approach. It’s a two way-street and now is a good time to look at improvements in the process.  - Jon Arnold

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Published Tuesday, October 14, 2008 5:11 PM by MSPowerUtilities

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About MSPowerUtilities

Welcome to the Microsoft Utilities Industries Blog! My Name is Jon Arnold and I am the Microsoft WW Utilities Industry Managing Director, one of four people who will be serving as author of this blog. Our blog aims to provide readers with frank discussions of utility industry issues and our view on them as a provider of software solutions. Blogs are often judged by their level of authenticity and the absence of marketing content. We will make every effort to shape this blog accordingly. However, and I don’t mean to be immodest here, but Microsoft software helps nearly every utility around the world run their business. If our comments on this blog provide our users with extra insight and knowledge about our products – even if some readers get turned off by inadvertent marketing – we take comfort in the fact we’re doing our job, serving our clients. But in a larger sense we think this blog will serve an important role in educating and informing most everyone, as power hungry businesses, industrial operations and consumers create ever more demand pressure, and as environmental issues, regulations and higher fuel costs squeeze utilities’ production. Just as technology has increased modern economies’ productivity over the last 25 years, so too will it address these new challenges. The Microsoft WW Utilities Team is comprised of myself, Larry Cochrane and Larry Kuhl, or, as I refer to them, Larry West and Larry East, as Larry C is in Redmond and Larry K is upstate New York. We work closely with Microsoft industry resources around the world including Ray King of the US Utilities group who resides here in sunny Florida with me. I’ll include all our bios in another post. Our goal as a team will be to offer thoughts about how utilities can use technology to improve cost efficiencies, enhance service reliability, improve customer service and add to the bottom line. Just as important, we want to provide our views on how utilities can compete in a turbulent future brought on by the carbon challenge and global supply chain competition. We will do this by changing the way people work, through the most comprehensive software they need to be successful, and thereby change the utility organization itself. We already have an extensive set of information about how we and our partners are helping utilities become more successful. You can find this information and more about the kinds of products and services provided by the Microsoft Utilities team at this link. I strongly encourage your feedback and suggestions so please, do not hesitate to contact me at: Jon.Arnold@Microsoft.com or call me at: 904-280-5406 Jon C. Arnold WW Utilities Industry Managing Director Worldwide Utilities Industry Microsoft Corporation Office & Mobile: 904.280.5406 Fax: 425. 708.5902 jona@microsoft.com On the internet at: www.microsoft.com/utilities

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