Welcome to MSDN Blogs Sign in | Join | Help

Microsoft Open License Basics – 5 license minimum applies only on initial order

As a follow-up to my earlier, “Microsoft Open License Basics – You only need 2 computers to qualify for Volume Licensing” post where I showed you that you only need five (5) licenses, not five (5) computers, to qualify for Microsoft’s Open License and Open Value Volume Licensing programs, in this post I will clear up another misconception out there about that five (5) license minimum.  As my previous post stated, yes, you do need to make a purchase of five (5) Licenses, Licenses + Software Assurance, or Software Assurance at one time to start a new Open License or Open Value license agreement; however, did you know that for your subsequent orders, there is no minimum number you need to purchase?  That’s right!  You can buy one at a time if you want.

Let me show you how this works visually below, but first, let’s refer back to a few data points from my, “Microsoft Open License Basics – What are the different Open License Programs?” post that will come in handy:

Now let’s assume you are looking to purchase Licenses without Software Assurance and want to take advantage of the benefits of the Open License Program.  You would place your initial order of five (5) or more Licenses at one time and this would get you a new Open License Authorization Number and License number.  Your product licenses would be listed on the License Number you receive.  Because the Open License Program is a two year program, your Authorization Number remains open to have additional license numbers added to it for two years after that initial purchase:

image - Click image for full size

As you can see above, at any point during the two years following your initial order of five (5) or more licenses to start your Open License Authorization Number, you can supply your Open License Authorization Number to your Microsoft Volume Licensing reseller and ask them to place your additional orders on that Authorization number.  By doing so, your additional orders do not need to meet any minimum license requirement and you can order as few as one product license at a time if you wish to, while still getting all of the Open License benefits.  This also makes your license management and tracking much easier as all of your product licenses can be tracked under a single Authorization Number. 

Now if you are looking to acquire Licenses with Software Assurance (L+SA), or just Software Assurance (SA) for qualified licenses, then the Open Value Program is for you, since all purchases under Open Value come with Software Assurance.  Similar to the Open License program above, the initial order does require an in initial purchase of five (5) or more, so the initial purchase will be five (5) or more Licenses + Software Assurance or Software Assurance only.  Because Open Value is a three year program vs. the two years of Open License (above), you have three (3) full years to place any additional orders under your Open Value License Agreement # and the additional orders have no minimum requirements.  This means that you can place additional orders for as few as one (1) License + Software Assurance or Software Assurance at a time during the next three years.  Simply provide your Microsoft Volume Licensing reseller with your Open Value Agreement number when you order and ask them to add your new order to the existing Agreement Number.

image - Click image for full size

 

Hopefully this helps alleviate any misunderstandings there are out there that you need to order at least five (5) or more licenses every time you order through the Open License or Open Value licensing programs.  The only time the five (5) minimum applies is when you are starting a new Authorization number under Open License or a new Agreement Number through Open Value.  Except for then, you may want to look to consolidate your license purchases under your single Authorization or Agreement number to make your license tracking and administration much easier for you.

If you found this post helpful, you may want to view other posts in my Microsoft Open License Basics series.

Like this?  Share it with others:

Thank you and have a wonderful day,

Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided "AS IS" with no warranties, and confers no rights

Add to Technorati Favorites
Bookmark on: MSDN , TechNet, and Expression

Microsoft Open License Basics – You only need 2 computers to qualify for Volume Licensing

Here is a misunderstanding I come across from time to time.  I will be talking with a Partner or see a conversation between a couple of Partners and someone will say something like, “My client does not qualify for Volume Licensing because they don’t have 5 computers,” or “My client is not big enough for Volume Licensing.”  At Microsoft, our Volume Licensing programs, such as Open License and Open Value, are designed to be available to clients that have as few as two (2) computers.  How?  Let me show you:

Both the Open License and Open Value licensing programs require a minimum order of five (5); however, it is not 5 computers, it is 5 Licenses (for Open License) or 5 Licenses+Software Assurance or Software Assurance alone (for Open Value).  In fact, here is an example of how a two computer company could easily qualify for Open License (and there are several today already utilizing these programs for their companies):

image

- Click image for full size

As you can see in the example above, by purchasing two Windows Upgrades, two Office Licenses and one Streets & Trips license, they have purchased 5 total licenses, which would qualify them for Open License.  Now, if they had chosen to add Software Assurance to those so that they would receive the upgrade protection, Office home use rights, ability to spread their payments over three years vs. paying up front (benefit of Open Value), etc., then they would qualify for Open Value since they would have purchased five License + Software Assurance items in one order.

So contrary to the belief of some, no, you do not need to have five (5) computers to qualify for the Open License or Open Value Volume Licensing programs at Microsoft and companies with as few as two (2) computers can easily qualify for both.  Keep this in mind the next time you are speaking to your clients of all sizes and see if the Open License or Open Value licensing programs can help your clients save money, protect their investments, and get more for their money.

If you found this post helpful, you may want to view other posts in my Microsoft Open License Basics series.

Like this?  Share it with others:

Thank you and have a wonderful day,

Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided "AS IS" with no warranties, and confers no rights

Add to Technorati Favorites
Bookmark on: MSDN , TechNet, and Expression

Future Microsoft Windows Essential Business Server Development Discontinued – Information, FAQs, and more

image

Today, Microsoft announced the decision to streamline our server product portfolio and that we will discontinue future development of Essential Business Server, effective June 30th, 2010.  A few points about this announcement:

  • Microsoft remains fully committed to small and medium-sized businesses and the Partners who serve them
  • This decision not to ship future versions of EBS will not impact any other Windows Server products and solutions, including the next version of Windows Small Business Server (SBS)
  • This decision not to ship future versions of EBS does not come lightly
  • The technology capabilities many midsize businesses are turning to (such as virtualization, management, and cloud computing) are already available through other offerings, including: Windows Server 2008 R2, Microsoft System Center and the Microsoft Business Productivity Online Suite (BPOS)
  • We are going to provide a limited offer (June 30, 2010 through December 31, 2010) for all EBS 2008 customers where they can get the individual component software from the EBS 2008 suite for free (local taxes, shipping and handling charges may apply)
    • Customers with Software Assurance will be offered an open agreement to receive the license for many stand-alone products that would have been included in EBS 2010.
  • Current EBS customers can look forward to a support cycle that holds true to the Microsoft five-year mainstream and five-year extended support lifecycle
  • All service packs will also be supported according to lifecycle support
  • We would like to sincerely thank everyone who provided feedback, participated in the development of, and/or used Windows Essential Business Server

For more information about this announcement, including an FAQ and more, please take a look at:

Like this?  Share it with others:

Thank you and have a wonderful day,

Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided "AS IS" with no warranties, and confers no rights

Add to Technorati Favorites
Bookmark on: MSDN , TechNet, and Expression

Microsoft Central Region Partner Briefing Series – Register today

Here’s a quick note for all of you Partners in the U.S. Central Region Heartland Area.  Based on overwhelming partner feedback, The Heartland Area team has evolved the Heartland Partner Briefing Series into a new format that offers you a shortened event, packed full of valuable content, giving you the information you need and time back in the day to focus on your business!  In this spring round of events will be dedicated exclusively to Cloud Computing and the “Power of Choice”.  You’ll hear about how you can take the power of the cloud to your customers and integrate the Microsoft Online Services Offering for your customers as their needs evolve.

Here is a quick view of the agenda for these Partner briefings:

  • 8:15-9:00 AM - Registration and Networking: Continental Breakfast provided and the speakers will be available in advance for networking.
  • 9:00-9:15 AM - Welcome and Executive Address: Local Microsoft executive will welcome the attendees, kick off the morning session, and provide insight to how the Power of Choice will be a compelling vision for partners and customers.
  • 9:15-10:00 AM - "Power of Choice" Solutions: Hear the value proposition and see live demos on Azure, Business Productivity Online Suite and Microsoft Service Provider License Agreement – How to monetize.
  • 10:00 -10:25 AM - Making it Real
    • Partner perspective--Hear from a local partner who has spent time and effort understanding where Microsoft's "Power of Choice" stacks up.
    • Speaker Panel--Q&A for the speakers, allowing greater discussion on Microsoft's Cloud strategy, how partners can monetize and learn how to overcome potential challenges.
  • 10:25-10:30 AM - How do you take action — next steps for Partners - Summary of key initiatives to take advantage of today and provide your customers the “Power of Choice”.

Ready to register for one of these sessions?  Below are the dates, locations, and links to register for these:

If you do attend one of these sessions, I’d love to hear your feedback on the new shortened format as well as the content for this series.

Like this?  Share it with others:

Thank you and have a wonderful day,

Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided "AS IS" with no warranties, and confers no rights

Add to Technorati Favorites
Bookmark on: MSDN , TechNet, and Expression

Posted by mssmallbiz | 0 Comments

Submit your nominations for WPC 2010 awards today

image The time has come to start submitting your nominations for this year’s WPC 2010 Award winners, and yes, this means you!  As in past years, the WPC 2010 Awards winners will be chosen from those nominations submitted to us and the nomination process  open now until April 2, 2010.  Now just because you can submit until April 2nd, don’t go put it off and say, “I’ll get to it next week,” because we all know what will happen…  Something comes up next week, then the week after, etc. etc. until it’s April 3rd and the panic email comes in saying, “Can I still submit a nomination?” and the unfortunate answer will be, “Sorry, nomination submissions ended yesterday.”  So get working on your nomination submissions now to make sure you get yours in and you secure your chance to be chosen as a winner this year.

This year we have expanded the WPC 2010 Awards to include showcase even more partner solutions and we have introduced a new, Microsoft Country Partner of the Year award.  Here are just a few of the awards categories you can nominate yourself for this year:

You can see the full list HERE

Looking for some more information on the WPC 2010 Awards?  Check out the following:

You can submit your nominations through the WPC 2010 Submission tool.  Good luck to all of you and I look forward to seeing you at WPC 2010 this year in Washington D.C.!

Like this?  Share it with others:

Thank you and have a wonderful day,

Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided "AS IS" with no warranties, and confers no rights

Add to Technorati Favorites
Bookmark on: MSDN , TechNet, and Expression

Windows Phone 7 Series – Announced today plus Show & Tell Video

image

Today, Microsoft announced the Windows Phone 7 Series!  If you were watching the Steve Ballmer Windows Phone 7 Series announcement from MWC today, you got to see and hear some of the very exciting things about the new Windows Phone 7 Series, coming by the holiday season 2010.  The new interface, bringing together so many of the items and collections of information and entertainment that you use today, into your phone at your fingertips is fantastic!

Windows Phone 7 Series brings your information together through various “hubs” right through the main interface to make it simple and easy to use.  For instance:

  • People - This hub delivers an engaging social experience by bringing together relevant content based on the person, including his or her live feeds from social networks and photos.
  • Pictures - This hub makes it easy to share pictures and video to a social network in one step.
  • Games - This hub delivers the first and only official Xbox LIVE experience on a phone, including Xbox LIVE games, Spotlight feed and the ability to see a gamer’s avatar, Achievements and gamer profile.
  • Music + Video - This hub creates an incredible media experience that brings the best of Zune, including content from a user’s PC, online music services and even a built-in FM radio into one simple place that is all about music and video.
  • Marketplace - This hub allows the user to easily discover and load the phone with certified applications and games.
  • Office - This hub brings the familiar experience of the world’s leading productivity software to the Windows phone.

Plus so much more!  Instead of me trying to type so much about the amazing things announced about Windows Phone 7 Series today, let me make it even easier for you.  If a picture is worth 1,000 words, how many is a video worth?  Let’s find out!  

Take a look at the Windows Phone 7 Series in action in the Show & Tell video below:

Get Microsoft Silverlight  

To find out even more about the Windows Phone 7 Series, head on out to the Windows Phone 7 Series website today and keep up with the ongoing information coming from the team by following them on Twitter @Windowsphone.

Like this?  Share it with others:

Thank you and have a wonderful day,

Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided "AS IS" with no warranties, and confers no rights

Add to Technorati Favorites
Bookmark on: MSDN , TechNet, and Expression

Posted by mssmallbiz | 0 Comments
Filed under:

Microsoft is looking for customers and Partners for VLSC usability feedback – Sign up today

If you have followed my blog for any amount of time, you know that getting feedback from you and understanding your experiences with the Microsoft Volume Licensing Service Center site on an ongoing basis has been something I have been very focused on.  Now, here is another opportunity for you.  Are you interested in participating in a usability study for Microsoft’s Volume Licensing Service Center (VLSC) website in order to be able to provide direct feedback and input to us on your experience?  Here is your chance.

The Microsoft Customer & Partner Experience (CPE) team would like to interview customers and resellers/Partners in the process of using the Microsoft Volume Licensing Service Center (VLSC) to learn more about your experience. As you may know, VLSC is an online tool for managing Microsoft Volume Licensing program agreements, downloading licensed products, and accessing volume license keys.

We are looking for people from around the world, both from businesses that are Microsoft customers as well as those that are Microsoft Partners, to participate in these sessions.  During these sessions (approx. 1 hour) we will talk with you and record your screen activity as you perform various tasks on the VLSC site.  You will be able to provide direct feedback and input to us about your experience, feedback, and suggestions throughout these sessions.  Also, there is no need to come in to our offices for these sessions!  To make it even easier for you to participate, we will conduct these sessions by phone and Microsoft Live Meeting, so that you can participate from the comfort of your own office.  All you need is a phone (or computer headset), a PC, and a high-speed internet connection.

If you would like to volunteer to participate in one of these sessions, please submit your information through this brief survey online.  If you qualify for the study, we will contact you to schedule the call sometime no later than March 15th, 2010.  As always, your input and feedback is very important to us, so thank you in advance to all of you that sign up to take part in this VLSC usability study.

Like this?  Share it with others:

Thank you and have a wonderful day,

Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided "AS IS" with no warranties, and confers no rights

Add to Technorati Favorites
Bookmark on: MSDN , TechNet, and Expression

Coming Monday – Looking for customers and Partners to give feedback on usability of VLSC

I am posting up a quick notice today to let you know about something I will be posting on Monday that may be of interest to you because I know that not all of you have subscribed to my Blog, so you don’t all get the automatic feed of posts, and that all of you do not come here on a daily basis, so you may not be here on Monday.  This way if you are here today, you’ll be aware of this opportunity coming on Monday so you can come back and take advantage of it if it is of interest to you.

The Microsoft Customer & Partner Experience (CPE) team would like to interview customers and partners in the process of using the Microsoft Volume Licensing Service Center (VLSC) to learn more about your experience.  We are looking for a mix of customers and Partners from a variety of geographic locations to speak with in these interviews.  We are finalizing some of the pieces of this right now; however, on Monday morning, I will put up a post here on the Blog with a link to where you can sign up to volunteer to participate in this process and be one of the ones we interview about your experience with the Microsoft Volume Licensing Service Center (VLSC).  I am hoping to get a very wide distribution of people who would like to participate in this and we will be selecting the final group for the interviews from those who submit their applications to us.

You do not have to be one of the Partners or customers that I have already been in communication with through the Blog, email, phone calls, Twitter, Facebook, etc. about VLSC to participate in these upcoming VLSC interviews.  This invitation is open to all customers and Partners.  Also, there is no need to come in to our offices to participate, as we will conduct the sessions by phone and Live Meeting. All you need is a phone (or computer headset), a PC, and a high-speed internet connection. During the sessions we will talk with you and record your screen activity as you perform various tasks on the VLSC site.

I will be posting the link to the application to participate as well as some more of the finalized details here on the Blog on Monday.  If you, or someone you know, would be interested in participating in these interview sessions with us, please be sure to take advantage of the opportunity to sign up for participation starting on Monday morning.  As always, your feedback and input is very important to us, and we look forward to speaking with you in this process.

Like this?  Share it with others:

Thank you and have a wonderful day,

Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided "AS IS" with no warranties, and confers no rights

Add to Technorati Favorites
Bookmark on: MSDN , TechNet, and Expression

Microsoft Open License Basics – What are the different Open License Programs?

What are the different Open License Programs, what are the differences, and who are they for?  This is a relatively common set of questions I have seen over the years, and one that you have probably seen addressed in some fashion on the blog over the years in various different posts.  Let me provide a quick overview of that the various programs are, who they are for, and some high-level differences below.  Please note, the Microsoft Open Licensing Programs are designed for companies with between 2 – 250 PCs (with the exception of the Open License Volume Program which spans up to 750 PCs), so if your organization is larger than 250 PCs, you will should also consider the Microsoft Select and Enterprise Agreement licensing programs.

Open Licensing Programs:

  1. Open License – Microsoft Volume Licensing program designed for businesses with between 2 and 250 computers that want to purchase in a very transactional way and prefer to pay-as-you-go.  It offers the option to purchase Licenses, Upgrades (Windows Desktop O/S), License with Software Assurance, and Software Assurance (however, I believe you should utilize Open Value for your Software Assurance purchases, not Open License).  Offers perpetual licenses and is a two year program.  Available through any Microsoft reseller.  See more online.
    • Open License does offer an option called, “Open License Volume” which provides further discounts for large quantity purchases of Microsoft products.
  2. Open Value - Microsoft Volume Licensing program designed for businesses (in regions where available) with between 2 and 250 computers that are looking to take advantage of the various benefits of Microsoft’s Software Assurance offerings (Like Upgrade protection, Home Use Rights, eLearning, etc.), with the ability to make annual payments instead of the up-front payments required by Open License.  It offers the option to purchase Licenses with Software Assurance, Upgrades with Software Assurance (Windows Desktop O/S), and Software Assurance (for adding to qualified licenses).  Offers perpetual licenses and is a three year program.  Available through any Microsoft Reseller.  See more online.
    • Open Value does offer an option called, “Open Value Company-Wide,” which provides further discounts and benefits in exchange for licensing certain Microsoft technologies for all of the computers in your company (such as Microsoft Office or  Microsoft Windows, etc.)
  3. Open Value Subscription - Microsoft Volume Licensing program designed for businesses with between 2 and 250 computers that are looking to take advantage of the various benefits of Microsoft’s Software Assurance offerings (Like Upgrade protection, Home Use Rights, Spread Payments, eLearning, etc.), in addition to the flexibility of subscribing to Microsoft technology instead of purchasing perpetual licenses, which provides lower up-front costs, flexible license counts per year, and more.  It offers the option to subscribe to Licenses with Software Assurance and Upgrades with Software Assurance (Windows Desktop O/S).  Offers non-perpetual licenses and is a three year program.  Available through any Microsoft reseller.  See more online.
  4. Open License for Charities – Microsoft Volume Licensing program designed for eligible charity organizations (in regions where available) that meet certain requirements in order to be able to purchase licenses through Open License for Charities.  Similar program to Open License; however, it offers lower acquisition costs for the included items for qualifying charity organizations.  Available only through Authorized Open License for Charities resellers.  Offers perpetual licenses and is a two year program.  See more online.
  5. Open License for Governments - Microsoft Volume Licensing program similar to the Open License program, but with different pricing and partner channels. In some regions, government organizations may also participate in the Open Value for Government and Open Value Subscription for Government programs.  Available only through Authorized Open License for Government resellers.  Offers perpetual licenses and is a two year program.  See more online.
  6. Open License for Education - Microsoft Volume Licensing program designed for eligible academic organizations (in regions where available) that meet certain requirements in order to be able to purchase licenses through Open License for Education.  Similar program to Open License; however, it offers lower acquisition costs for the included items for qualifying educational organizations.  Offers perpetual licenses and is a two year program.  Available only through Authorized Open License for Education resellers.  See more online.
    • There are additional licensing options for educational organizations besides Open License for Education, so be sure to look online for some of those additional options.

A document that you may find helpful, in addition to the links I have provided above, is the Microsoft Volume Licensing Reference Guide that you can download.  Hopefully the quick overview above helps give a baseline understanding of the what the various Open License Programs available are and will work as a foundation for further Microsoft Open License Basics posts I will be putting up here on the Blog moving forward.

If you found this post helpful, you may want to view other posts in my Microsoft Open License Basics series.

Like this?  Share it with others:

Thank you and have a wonderful day,

Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided "AS IS" with no warranties, and confers no rights

Add to Technorati Favorites
Bookmark on: MSDN , TechNet, and Expression

Microsoft Open License Basics – A New Series I’ll Be Posting On The Blog

image Over the past several weeks, I have been speaking with many Partners and customers through the Blog, on the phone, through email, on Twitter, on Facebook, face to face, and more about various items relating to the Open Licensing Programs that Microsoft offers.  Several of the conversations have begun around VLSC; however, many of them have come down to questions about the Open Licensing Programs themselves, how they work, mis-conceptions, etc.  As such, I thought I would put up a series of posts in the near future surrounding several of the topics that came up in these conversations I have been having so that hopefully many of you can take away some pieces of knowledge that can help you as you sell and purchase solutions through the Microsoft Open Licensing Programs.

To make it easier to  find these specific posts, I will begin the title of them with, “Microsoft Open License Basics” and then the topic/question to be covered.  This way, it is easy to identify them at a glance when looking at the various posts on the Blog.  If you have specific questions that you think would be good to add to this series that you would like to see become one of the Microsoft Open License Basics posts, please submit it to me through the comments section below.

If you found this post helpful, you may want to view other posts in my Microsoft Open License Basics series.

Like this?  Share it with others:

Thank you and have a wonderful day,

Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided "AS IS" with no warranties, and confers no rights

Add to Technorati Favorites
Bookmark on: MSDN , TechNet, and Expression

Replay of the Microsoft Volume Licensing Service Center (VLSC) Webcasts for Partners now available

Last week I announced that Microsoft would be running a series of Microsoft Volume Licensing Service Center (VLSC) Webcasts for Partners through Academy Live to take place on February 3rd, and it was great to see all of the Partners who joined us for these sessions yesterday!  Thank you for your participation.  One question that was asked during the session yesterday, as well as by some who were unable to attend live yesterday was, “Is this session going to be available to view as a recording afterwards?”  The answer is, “Yes,” the session was recorded and the replay is now posted and available for viewing.  Here is how to view the replay:

Link to view the replay: CLICK HERE

  • This will take you to the registration page in the Microsoft Partner Learning Center. Click on the “Register” button as shown in the image to the right. 
    (click image to view full size)
image
  • From here, click the radio button next to the “On Demand” session listed (#1 in image to right), then click “Submit” (#2 in image to right). 
    (click image to view full size)
image

From there, you will be able to click on “Start” and begin viewing the replay of yesterday’s Microsoft Volume Licensing Service Center (VLSC) Webcasts for Partners.  

As noted in the sessions yesterday, we will be posting an updated VLSC FAQ sheet in the near future based on many of the questions we received from you during the sessions.  I will be posting them here on the Blog and we will also post them on the VLSC site on the Microsoft Partner Network.  Remember, you can always subscribe to my Blog to receive updates whenever new content is posted if you are interested.

Thank you again to all of you from around the world who were able to join us live for the sessions yesterday and also for the great questions and feedback you submitted.  For those of you unable to join us yesterday or just looking for a refresh on what you heard yesterday, I hope you enjoy the recorded replay of yesterday’s session now available at the link above.

Like this?  Share it with others:

Thank you and have a wonderful day,

Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided "AS IS" with no warranties, and confers no rights

Add to Technorati Favorites
Bookmark on: MSDN , TechNet, and Expression

“Ask Microsoft” Live Meeting Session for UK Partners

You may have already seen the January Business School and Technical School SBSC sessions from the Microsoft UK Team post I put up in January about those two series of webcasts that our Microsoft UK Team continue to run for Microsoft UK Partners; however, here is another webcast that the Microsoft UK Team is putting on in February that I thought you may be very interested in.  On February 12, 2010, the Microsoft UK Team will be hosting the “Ask Microsoft” Live Meeting session for Partners.  Here is a brief description of that session:

“Do you have a question about your partnership with Microsoft, the Microsoft Partner Network or how to find information via the Partner Portal? If so, we're starting a series of Ask Microsoft Live Meetings where UK Registered and Small Business Specialist partners can ask questions and receive immediate assistance from Partner Network Manager, Dell Quinn. Register for the first Ask Microsoft Live Meeting taking place February 12th from 12pm-1pm (GMT).”

Here is your chance to speak directly with the Microsoft UK Team to learn more about your benefits as a Microsoft Partner in the UK and the various resources available to you from the Microsoft UK Team.  Register today and be sure to join Dell Quinn on the 12th for this fantastic opportunity for Microsoft UK Partners.

Like this?  Share it with others:

Thank you and have a wonderful day,

Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided "AS IS" with no warranties, and confers no rights

Add to Technorati Favorites
Bookmark on: MSDN , TechNet, and Expression

Microsoft Volume Licensing Service Center (VLSC) Webcasts for Partners – Register today!

As you may know, Microsoft® recently migrated the eOpen and MVLS sites to the new Volume Licensing Service Center website (VLSC) in order to ultimately provide a convenient, online solution for customers and partners to easily manage their licensing agreements and Microsoft products.  We know that as a result of the initial upgrade, a number of Partners experienced some access and usability issues and that  this has been both inconvenient and frustrating in some cases and we appreciate your patience and assistance during this transition.

For those of you that follow me through the various social networking channels, you may recall that last week I asked if Partners would be interested in having a Live Meeting session about the new Microsoft Volume Licensing Services (VLSC) website and I received quite a bit of feedback stating that yes, this is definitely something you would be interested in.  There were some specific requests, such as:

  • Make it available in multiple time zones
  • Record it so you can review it after the session
  • Have the ability for a Q&A session during it
  • Have presenters that are very knowledgeable about the site and it’s functionality
  • Etc.

Well, I am happy to tell you that below is the information about Live Meeting sessions to address many of the common questions we are seeing as well as an in-depth training including tips and tricks, how-to’s, and more regarding access, navigation, and use of the VLSC site.  These sessions are being presented live by Microsoft’s VLSC team and are available to Partners around the world.

Some topics will include:

  • VLSC registration and site navigation
  • How to request or acquire site permissions
  • Self-service tools
  • Proper support paths if you experience issues
  • And more…

You will have the ability to submit questions throughout the session as well and we will conduct a questions and answers session at the end of the Live Meeting to address questions we receive.  In order to make sure we are better fitting into the various time zones for our Partners, there will be three Live Meeting sessions occurring Feb 3rd at: 8:30am, 1:00pm and 6:30PM Pacific Standard Time.  Below is the registration information for these sessions.  Please feel free to choose the one most convenient for you.  In addition, we have additional VLSC information and resources available on the VLSC site on the Microsoft Partner Network.

To attend our upcoming Webcast you will need:

Partners may register now for any of the 3 sessions through the Partner Learning Center: RIGHT HERE

If you wish to join any of the sessions and have not registered in advance through the Partner Learning Center, you may join the Live Meeting sessions at the time of the session on February 3rd using the links and information below:

Session date: Wednesday, February 3, 2010.  Times listed in Pacific Time Zone

  • 8:30 a.m. Pacific Time Session:
  • 1:00 p.m. Pacific Time Session:
  • 6:30 p.m. Pacific Time Session:

If you experience any difficulties accessing the sessions on the 3rd, you can contact Live Meeting Event Support:

  • +1.800.893.8779 (Within the US & Canada)
  • +1.971.544.3222 (International)

I look forward to seeing you all at the sessions on February 3rd and please continue to provide the great input and feedback you have been. 

Like this?  Share it with others:

Thank you and have a wonderful day,

Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided "AS IS" with no warranties, and confers no rights

Add to Technorati Favorites
Bookmark on: MSDN , TechNet, and Expression

Microsoft Security Bulletin MS10-002, Security Update for Microsoft Internet Explorer

If you did not see the addition of the Microsoft Security Bulleting MS10-002, which includes a cumulative security update to Microsoft Internet Explorer, to the January, 2010 Microsoft Security Bulletin Summary last week, I wanted to post the information here so that you would have it and know where to find this information in the future.  Let’s start with some information about MS10-002:

Executive Summary

This security update resolves seven privately reported vulnerabilities and one publicly disclosed vulnerability in Internet Explorer. The more severe vulnerabilities could allow remote code execution if a user views a specially crafted Web page using Internet Explorer. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.

This security update is rated Critical for all supported releases of Internet Explorer: Internet Explorer 5.01, Internet Explorer 6, Internet Explorer 6 Service Pack 1, Internet Explorer 7, and Internet Explorer 8 (except Internet Explorer 6 for supported editions of Windows Server 2003). For Internet Explorer 6 for supported editions of Windows Server 2003 as listed, this update is rated Moderate. For more information, see the subsection, Affected and Non-Affected Software, in this section.

The security update addresses these vulnerabilities by modifying the way that Internet Explorer handles objects in memory, validates input parameters, and filters HTML attributes. For more information about the vulnerabilities, see the Frequently Asked Questions (FAQ) subsection under the next section, Vulnerability Information.

This security update also addresses the vulnerability first described in Microsoft Security Advisory 979352.

Recommendation. The majority of customers have automatic updating enabled and will not need to take any action because this security update will be downloaded and installed automatically. Customers who have not enabled automatic updating need to check for updates and install this update manually. For information about specific configuration options in automatic updating, see Microsoft Knowledge Base Article 294871.

For administrators and enterprise installations, or end users who want to install this security update manually, Microsoft recommends that customers apply the update immediately using update management software, or by checking for updates using the Microsoft Update service.

Please make sure your machines are either being updated through automatic updates.  If they are not, please read Microsoft Security Bulleting MS10-002 and follow the appropriate steps to ensure your machines are updates with this information.

Here are some additional security resources you may be interested in as well:

  • Troubleshoot issues by using support resources
  • Read and sign-up for Online Safety & Security newsletter
  • Read and sign-up for our IT Pro Security newsletter
  • Follow our Security Tips & Talk blog for consumers
  • Follow all of our security blogs
    Like this?  Share it with others:

    Thank you and have a wonderful day,

    Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
    Global Partner Experience Lead
    Microsoft Worldwide Partner Group
    This posting is provided "AS IS" with no warranties, and confers no rights

    Add to Technorati Favorites
    Bookmark on: MSDN , TechNet, and Expression

  • Posted by mssmallbiz | 0 Comments

    Microsoft Volume Licensing Service Center Update and Resources

    Thank you to those of you that contacted me regarding challenges you were having with the Microsoft Volume Licensing Service Center (VLSC) based on my previous post.  I am very happy to hear that many of you have had your issues resolved and that you are now able to access the VLSC site and licenses.  In an ongoing effort to keep you updated on VLSC, here is an update for you.

    Thank you for your continued support as we work on the issues affecting the Volume Licensing Service Center (VLSC). We realize this has been a frustrating experience, and again wish to express our appreciation for everything you have done. We continue to make progress identifying customers and partners impacted by the upgrade, and solutions have been implemented. We have also increased customer service staffing and added new tools and training to help address issues faster. We encourage you to check the VLSC page on the Microsoft Partner Network for regular VLSC updates and refer your customers to the VLSC homepage on Microsoft.com.

    In this update we want to provide more detail in three areas:

    1. Business process change for resellers

    • Historically, partners have had access to information from the Volume Licensing web sites (MVLS, eOpen) on behalf of their customers. Resellers may continue to use this service, but may do so only after the customer has granted the reseller permission rights. This step was added to protect customer assets as the customer is legally responsible for the terms and conditions of their agreement. The VLSC system update included these security improvements. As a result, customers who would like partners to work on their behalf must add their partner of choice as an administrator. Please view the VLSC Requesting and Approving User Permissions demo for step by step instructions.

    2. Support Process for Open License Customers and Partners to change their e-mail address in VLSC

    • You should escalate Open License customer issues you cannot resolve to the Microsoft Volume Licensing desk at your distributor, for submission to Microsoft. They will do so through the Call Logging Tool (CLT) on your behalf.
    • Open License customers may now also directly contact the Microsoft VLSC Support Center with requests to change their business email address in VLSC.

    3. Training and resources

    • We have created short demos to guide customers and partners through the registration process and how to request and approve user permissions. The customer ready demos are now live on the VLSC Manage my agreements page and on the Volume Licensing Service Center.
    • The business email address is now pre-populated as part of the VLSC registration process to make it easier for customers/partners to understand the difference between Windows Live ID and business email address.

    The Training table below summarizes the main training options:

    Partners:  To access a comprehensive page for Partners that includes recent updates and resources please go to the VLSC resource page on the Microsoft Partner Network

     Customers: To access a comprehensive page for Customers that includes recent updates and resources please go to the VLSC Manage my agreements page on Microsoft.com/licensing

    *Please note: the VLSC training deck and user guide are localized in 12 languages. More VLSC resources will be localized over the coming days.

    How to Escalate

    To ensure your inquiry is handled efficiently use the existing infrastructure:

    • Please guide your Customers to use the Microsoft VLSC Support Center for support
    • You may also escalate Open License customer issues you cannot resolve to your Distributor’s Microsoft Licensing Desk, for submission to Microsoft.  They will do so through the Call Logging Tool (CLT) on your behalf.
    • It’s important to have the following information available, as this will greatly help the escalation specialists’ ability to quickly investigate the issue:
      • The existing VLS Service Request (SR#) (if it exists)
      • The Agreement and Authorization #s
      • The Windows Live ID
      • The Business Email (for Small Business, the Live ID and Business Email may be the same)
      • The Customer’ Telephone number
      • Customer information
      • Include screen shots if possible
      • Single point of contact for status updates

    We realize this has been a frustrating experience, and again wish to express our appreciation for everything you have done.  We will continue to bring you updates as we move forward, including information on an upcoming VLSC Live Meeting session we are scheduling right now.  Please continue to provide your feedback to us as it is valuable information in helping us to ensure all of our Partners and customers are able to access and have a positive experience with the Microsoft Volume Licensing Service Center today and moving forward.

    Like this?  Share it with others:

    Thank you and have a wonderful day,

    Eric LigmanFollow me on TWITTER clip_image001and RSS clip_image002
    Global Partner Experience Lead
    Microsoft Worldwide Partner Group
    This posting is provided "AS IS" with no warranties, and confers no rights

    Add to Technorati Favorites
    Bookmark on: MSDN , TechNet, and Expression

    More Posts Next page »
     
    Page view tracker