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Satisfy Me

M3 Sweatt's blog, with thoughts on Windows, Customer & Partner Satisfaction, Time and other things at Microsoft

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Satisfy Me is the personal blog of
M3 Sweatt, who works on customer
and partner satisfaction with the
product groups at Microsoft.


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Best Buy Revisited: Buying a PC at retail isn't as bad as I first found
Over the weekend I twittered about a follow up visit to Best Buy.  Given the volume of mail I received in response to my post on shopping trips to local Apple Store and my neighbouhood Best Buy (the good, the bad... you get the picture), I thought Read More...

Posted Wednesday, September 10, 2008 9:39 AM by mthree | 1 Comments

My Labour Day Best Buy and Apple Store Customer Experiences
(Note 030609: A thanks to Rob Pegoraro's Tweet today . You should also read my follow up to this post, "Best Buy Revisited: Buying a PC at retail isn't as bad as I first found" . In this economy retail needs to shine. See more in my Apple Store experience Read More...

Posted Tuesday, September 02, 2008 5:02 PM by mthree | 5 Comments

It's more than iPods and iTunes: BusinessWeek on Dell's effort to spur on the digital entertainment market
An old friend of mine, the irrepressible Tim Bucher , is in the news this week, as he's preparing to go toe to toe, so to speak, with Apple's supported ecosystem... "Now Bucher is again squaring off against his former company. He's spearheading an ambitious Read More...

Posted Friday, August 15, 2008 6:36 PM by mthree | 2 Comments

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Mac vs. PC laptops: Yeah, right, they're more than twice as much
A quick post to provide some pricing perspective on Windows vs. Mac PCs, as we look to the upcoming back to school sales. Last week, Joe Wilcox posted a piece on Microsoft Watch noting that the regarding pricing on Vista PCs "These Prices Are Insane!"... Read More...

Posted Thursday, August 14, 2008 9:23 AM by mthree | 2 Comments

Apple, Microsoft, Imagine Cup winners and lots of other news in the reading pile last week
A quick reading list as I post before leaving the office (yes, early today... we have a busy weekend and I was up until too late last night working on, well, work ;). On top of that, I'm a week behind in posting the reading list. I have to go home and Read More...

Posted Friday, August 08, 2008 3:26 PM by mthree | 1 Comments

AllThingsD: Apple Extends iPhone Lines Additional 2 Hours
If you didn't get one at launch, like waiting in lines and are an early bird by nature, John Paczkowski of AllThingsD reports that Apple is extending iPhone lines at their stores for an additional two hours , opening at 8:00AM... "Great news for the Mac Read More...

Posted Monday, July 28, 2008 12:26 PM by mthree | 1 Comments

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The Times' Practical Mac guys and their cool iPhone apps
Echoing the Computerworld post of 11 cool new apps for the iPhone, and my stab at similar Windows Mobile apps , the venerable Seattle Times has an article by Jeff Carlson discussing iPhone applications in his practical Mac column . (As noted on the site, Read More...

Posted Sunday, July 20, 2008 11:34 AM by mthree | 1 Comments

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Safari: an update on managing Apple Software Update items
In an update to my post No Safari option for me on Apple Software Update , thanks (as always) to Microsoft MVP Blake Handler for this update. Dan Cunningham documented how to disable this update .... Offered as an FYI, YMMV, as modifying the registry Read More...

Posted Saturday, April 19, 2008 11:24 AM by mthree | 1 Comments

No Safari option for me on Apple Software Update
It's a busy season, and it's taken a toll on my ability to post this week. But a canceled meeting and I pop up my head for lunch as well as a look at the RSS feed for news... So, it's interesting to note the news today: looks like the mood changed at Read More...

Posted Friday, April 18, 2008 1:31 PM by mthree | 1 Comments

Microsoft vs. Apple: Who patches zero-day vulnerabilities faster? The Swiss chime in with an answer
So, the controversy is nothing new, and nearly as old as the as Apple 1984 commercial . I've posted previously at Mac and PC Security and noted that -- no matter what connected platform you use -- there's no immunity from security vulnerabilities . And Read More...

Posted Wednesday, April 02, 2008 8:00 AM by mthree | 0 Comments

Zunes as seen by a child: "They're a type of iPod... just bigger"
Out of the mouths of babes, or in this case our soon-to-be seven year old son. Over dinner I asked... CJ, what's a Zune? [he uses a 30GB model for music and videos] CJ: "Zune is a type of iPod, but it's bigger." How is the Zune different from the iPod? Read More...

Posted Friday, February 15, 2008 8:03 PM by mthree | 1 Comments

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Your questions: how does the AT&T 8525 PPC phone compare to the Apple iPhone?
A quick post as I run off to lunch... a question I received yesterday from a friend as I was doing mail on my 8525... "What's the difference between the AT&T 8525 [aka HTC Wizard] and the new iPhone?" Let's point the wayback machine to June, 2007, Read More...

Posted Tuesday, August 28, 2007 12:08 PM by mthree | 2 Comments

New Apple iMac cabling, PC cable messes and solutions, part two
A number of people have left some great comments on the blog re: my post on how Apple compares the simplicity of their iMac vs. the cable mess associated with a Windows PC . And again, the standard disclaimer: I own PCs, Macs and other various computer Read More...

Posted Monday, August 20, 2007 10:45 PM by mthree | 3 Comments

The Apple iMac vs. Windows PC cable mess: what's real?
There is an amusing image on Apple's web site that compares the cable mess that apparently doesn't burden the new Apple imac as compared with the Dell XPS 410 . OK, for a second, dispell belief. The Mac has a single cable coming from it, assuming that Read More...

Posted Saturday, August 18, 2007 8:47 AM by mthree | 20 Comments

Seth Godin (briefly) on the 'it' retailer: The Apple Store
Seth Godin writes yesterday about his recent trip to the Soho Apple Store and how it is really, an "it" store. This is my paraphrase of the 'it' girl : Apple Stores have become the young, hip retailer, famed for the good presentation, charm of their staff Read More...

Posted Tuesday, August 14, 2007 8:50 PM by mthree | 3 Comments

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