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Satisfy Me

Working on Customer & Partner Satisfaction, Time and other things at Microsoft

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Satisfy Me is the personal blog of
M3 Sweatt, who works on customer
and partner satisfaction with the
product groups at Microsoft.

View M3 Sweatt's profile on LinkedIn


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Speak Your Mind: Dynamics hears the voice of the customer, with video, too
As I posted yesterday in Hearing the voice of the customer- learning how to listen and respond , I reflected that sometimes it's more difficult for larger, more complex and diverse companies to nimbly listen and respond. And it seems that as you get larger Read More...

Posted Sunday, March 23, 2008 11:13 AM by mthree | 1 Comments

The Customer Experience is Not a Commodity
Jennifer Laycock is the Editor of Search Engine Guide , a site that helps small business owners get the gist of search marketing, and author of "The Small Business Guide to Search Engine Marketing" and of the free "Zero Dollars, a Little Bit of Talent Read More...

Posted Friday, August 17, 2007 10:10 PM by mthree | 1 Comments

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It's all about the customer: we have plenty of room to improve
This week I am blogging from the lovely pacific northwest, from our meeting off-campus with our teams from around the world focused on customer and partner satisfaction. I partner with Toby Richards from our Sales & Marketing Services Group on how Read More...

Posted Thursday, May 17, 2007 11:12 AM by mthree | 1 Comments

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