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My friend, Sean, has a post from January on how he's not feelin' the love so much from McDonald's , specifically how the company doesn't accept unsolicited proposals. This was sent to me today: http://www.mcdonalds.com/contact/contact_us/unsolicited_ideas.html
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NJ.com (The Times site) has an article this week, How to Get Some Satisfaction Customer complaints can pay off with several basic steps by Greg Saitz... "It's likely almost every adult resident of New Jersey has felt stepped on and ripped off, insulted
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Back from a long weekend of Thanksgiving merry making and Black Friday weekend shopping... Leave it to a new article on Slate.com to help me get a refund when I see the price drop on that new widget or whachamacallit that I just purchased on Amazon...
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If a picture's worth a thousand words, then these are priceless. Steve Justice and Joel Schaeffer, two of our incredible Escalation Engineers from Microsoft Product Support, have put together some instructional videos to assist your DST planning efforts.
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A person I work with but have never met sent me an email the other day asking me to elaborate on my concept of buidling a personal cabinet. I recalled that last year I discussed different ways to get good feedback, from within your own company (your internal
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