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Satisfy Me

Working on Customer & Partner Satisfaction at Microsoft

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Satisfy Me is the personal blog of
M3 Sweatt, who works on customer
and partner satisfaction with the
product groups at Microsoft.

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Safari: an update on managing Apple Software Update items
In an update to my post No Safari option for me on Apple Software Update , thanks (as always) to Microsoft MVP Blake Handler for this update. Dan Cunningham documented how to disable this update .... Offered as an FYI, YMMV, as modifying the registry Read More...

Posted Saturday, April 19, 2008 11:24 AM by mthree | 1 Comments

Friday Humour: not-so-obvious M3 links on the Internet
My friend, J., sent me a funny mail today that I had to share... and with it, a return to Friday Links : "I don't know if you have looked lately, but "M3" has a whole bunch of different links around the Internet like: 2008 BMW M3 Coupe : obviously! M3 Read More...

Posted Friday, April 18, 2008 9:05 PM by mthree | 0 Comments

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No Safari option for me on Apple Software Update
It's a busy season, and it's taken a toll on my ability to post this week. But a canceled meeting and I pop up my head for lunch as well as a look at the RSS feed for news... So, it's interesting to note the news today: looks like the mood changed at Read More...

Posted Friday, April 18, 2008 1:31 PM by mthree | 1 Comments

Your questions: "How do I get updates to DST and time zone updates and alerts?"
Related to the regular updates made to our pages on time , Steven asked this week... "Is there something that customer can plug into, like subscribing to monthly security alerts, for DST [and, I'll add, time zone] updates?" No, not directly. You can enable Read More...

Posted Saturday, March 08, 2008 10:46 AM by mthree | 4 Comments

Of interest: FastCompany's Top 10 Web Sites You've Never Heard Of
Guarded nearly as well as the passcode to the Microsoft home of the future , and the details of the Inquisition were released this week (not to be confused with The Spanish Inquisition of Monty Python fame )... here are The Top 10 Web Sites You've Never Read More...

Posted Friday, February 29, 2008 8:10 PM by mthree | 4 Comments

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Bringo, GetHuman offer ways to avoid phone tree hell
"Thank you for reading our blog today. Your visit is VERY important to us. Please select from the following options. Please make sure you read through to the entire menu because our options have recently changed." OK, not really. All options are still Read More...

Posted Saturday, December 01, 2007 9:16 AM by mthree | 2 Comments

Yes, there is $10 DSL... but "the user experience is not... really state of the art"
An interesting article at on Web Pro News and how nobody wants AT&T' $10 DSL . (The low-priced DSL offer was required by the FCC Federal Communications Commission when Cingular.) Nearly the same price as a high-speed dial-up (an oxymoron these days), Read More...

Posted Saturday, August 11, 2007 5:39 PM by mthree | 1 Comments

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Thoughts on supporting the new online generation: "they're just different"
Kids are up for some reason and so I wait for the next request for a glass of water... In the mean time, something has been nagging at me. Customers are changing, and I've seen a real change in how the younger generation is forcing companies to change Read More...

Posted Saturday, June 23, 2007 2:28 AM by mthree | 0 Comments

Your questions: "What is going on? aQuantive... sounds like a Silicon Valley deal."
I was asked this morning by a friend from down south at a not-so-small Internet services company: "What is going on up there [in Redmond]? Six billion for aQuantive? That is a bunch of money. It sounds like a Silicon Valley deal." A new record-setting, Read More...

Posted Saturday, May 19, 2007 9:03 AM by mthree | 1 Comments

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"Thank you for your visit" could mean you're curious or just gullible
Lisa Vaas of eWeek has an article today on how nearly 500 people took the bait to 'Click Here to Get Infected.' It was as simple as setting up an innocent looking domain name (drive-by-download.info), one with an '.info' suffix that is reportedly popular Read More...

Posted Friday, May 18, 2007 9:03 AM by mthree | 0 Comments

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BusinessWeek's Wildstrom says the Sansa Connect is slick
Stephen H. Wildstrom of BusinessWeek applauds the new SanDisk Sansa Connect in this article , calling it a "slick Wi-Fi music player." This new device integrates Yahoo's subscription music service... "The $250 Sansa Connect is the result of a collaboration Read More...

Posted Wednesday, May 02, 2007 9:02 PM by mthree | 0 Comments

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CNET interview with Ray Ozzie and his "quiet revolution at Microsoft"
No sooner do I talk about how Ray Ozzie is connecting with customers that I see this on CNET News today, discussing SilverLight at Mix and "about the company's ongoing transition from the age of desktop software to a new era." Ozzie's quiet revolution Read More...

Posted Tuesday, May 01, 2007 8:57 AM by mthree | 0 Comments

Mary Jo Foley's Daylight Saving Time Tips for Microsoft users
I had the pleasure of speaking today with ZDNet 's Mary Jo Foley about the upcoming Daylight Saving Time change and her Tips for Microsoft users . She blogs that the change is about a one month away until the new Daylight Saving Time (DST) changes take Read More...

Posted Friday, February 09, 2007 9:56 PM by mthree | 9 Comments

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Daylight Saving Time site on Micorsoft.com: A new look and feel
It's the end of another work week and guess what: it's time once again to update our Daylight Saving Time 2007 Web page on Microsoft.com. (Please see http://www.microsoft.com/dst2007 .) What do you think? As I noted previously , this public page on the Read More...

Posted Thursday, February 08, 2007 11:41 PM by mthree | 4 Comments

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ABC's Sweeney: Success = free, ad-supported TV episodes via the Web
I've written previously about ABC's success providing current, popular TV shows on the web had been a success, saying that 50 million TV episodes requested by web viewers since September, and that "free, ad-supported shows are attracting a younger audience Read More...

Posted Thursday, February 08, 2007 10:50 PM by mthree | 3 Comments

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