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Working on Customer & Partner Satisfaction at Microsoft

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Satisfy Me is the personal blog of
M3 Sweatt, who works on customer
and partner satisfaction with the
product groups at Microsoft.

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Windows XP Service Pack 3 via Windows Update Delayed
I case you missed the news today , we delayed the release of Windows XP Service Pack 3 due to a compatibility issue we found with Microsoft Dynamics Retail Management as Chris Keroack noted on the TechNet Forums ... "In the last few days, we have uncovered Read More...

Posted Tuesday, April 29, 2008 3:59 PM by mthree | 3 Comments

Of interest: Dell joins Lenovo in allowing customers to 'downgrade' to Windows XP
Dell joins Lenovo in allowing customers to 'downgrade' to Windows XP. Of interest from the Detroit Free Press, Dell joins Lenovo in allowing customers to 'downgrade' to Windows XP ... "Dell says that even though Microsoft will officially retire XP on Read More...

Posted Tuesday, April 29, 2008 6:57 AM by mthree | 3 Comments

Deploying Vista: More with Mark Russinovich on Springboard Live
Questions on deploying Vista? See the first Springboard Live clip using Silverlight, presented by our own Mark Russinovich... Join Mark Russinovich and a panel of experts for a discussion on adopting Windows Vista into a desktop infrastructure. The panel Read More...

Posted Sunday, April 27, 2008 7:08 PM by mthree | 1 Comments

Another look at the year 2038 problem
I was asked last week (again) for guidance I could give (being involved in time in one way or another, in addition to my day job) on how Microsoft products may be impacted by the 2038 issue . As I noted in January , the Year 2038 problem (as defined by Read More...

Posted Monday, April 21, 2008 5:03 PM by mthree | 2 Comments

ZD eSeminar for SMBs on Migrating to Vista
Maybe this is more appropriate for TechNet and the IT Pro community, but here's an interesting upcoming eSeminars with Aaron Goldberg . Aaron was at the research firm IDC for many years 15 years, most recently as SVP of Desktop Computing Group . The eSeminar Read More...

Posted Monday, April 07, 2008 10:04 AM by mthree | 0 Comments

Microsoft vs. Apple: Who patches zero-day vulnerabilities faster? The Swiss chime in with an answer
So, the controversy is nothing new, and nearly as old as the as Apple 1984 commercial . I've posted previously at Mac and PC Security and noted that -- no matter what connected platform you use -- there's no immunity from security vulnerabilities . And Read More...

Posted Wednesday, April 02, 2008 8:00 AM by mthree | 0 Comments

Your questions: is there free support for SP1 installation? In a word, yes
I woke up today and logged on to mail to find not one or two messages, but more than a few questions about support from Microsoft on SP1... "Is Microsoft helping customers with SP1 installations?" "If someone went to [Windows Update] last week and downloaded Read More...

Posted Monday, March 24, 2008 8:11 AM by mthree | 2 Comments

It's really official: Windows Vista SP1 Available on Windows Update
Now it's really official. And not just on Amazon.com... ;) As noted this morning by Nick on the Windows Vista Team Blog, Windows Vista SP1 has been released to Windows Update ... "Today, you can now download Windows Vista SP1 via Windows Update. For those Read More...

Posted Tuesday, March 18, 2008 10:34 AM by mthree | 0 Comments

It's official: Vista SP1 to be available tomorrow (Tuesday, March 18)
Thanks to a confirmation on Computerworld , Gregg Keizer writes that the release of Windows Vista SP1 will be out tomorrow ... "In an e-mail meant to clarify when Amazon.com could begin shipping retail copies of Vista SP1, a company spokeswoman noted Read More...

Posted Monday, March 17, 2008 7:46 PM by mthree | 4 Comments

Is the Microsoft Wireless Entertainment Desktop 8000 too much? It depends...
Last year I posted an entry on how to choose the best computer which included an article by Mike Himowitz , columnist at the Baltimore Sun. Himowitz wrote the article " Sticker tells shopper key parts of a laptop " which covers "the specific components Read More...

Posted Saturday, February 23, 2008 8:44 AM by mthree | 1 Comments

Windows Vista SP1 Update now available to MSDN, TechNet subscribers, with download links
As noted on the MSDN Subscriptions WebLog and TechNet Plus ... the Windows Vista SP1 update is now available to MSDN and TechNet subscribers. Proof that Microsoft does listen and respond. ;) MSDN ... We heard you. Look for it in the Top Downloads list Read More...

Posted Thursday, February 14, 2008 2:37 PM by mthree | 4 Comments

Your questions: "when should I use Sleep and Hibernate modes on Windows?"
I get the question a lot on sleep vs. hibernate (and as noted in a recent post ), and it came up today in a discussion. "I'm confused by the different selections I have in the Start menu... when should I use Sleep and Hibernate to turn off my computer?" Read More...

Posted Thursday, January 31, 2008 11:16 AM by mthree | 1 Comments

Of interest: Windows Vista isn't just blue, it now comes in (red)
You may be used to seeing the Windows Vista user experience in a shade of blue. (Well, it looks blue.) Now it comes in red. Nick on the Windows Vista blog has a post on an announcement with Dell and (RED), to be made this at Davos. You can see for yourself Read More...

Posted Thursday, January 24, 2008 7:32 AM by mthree | 2 Comments

Forget Y2K, DST and Time Zones: this weekend, it's the Y2.038K bug
This weekend will mark another interesting milestone in Time and Date, oone that actually doesn't occur for thirty more years, in 2038. Also known as the 'Friday the 13th' bug, the 2038 issue is due to the way 32-bit systems note time in seconds rather Read More...

Posted Tuesday, January 15, 2008 4:08 PM by mthree | 1 Comments

Windows Vista RC1 brings improved performance, but consider spring cleaning your PC
OK, lots of feedback (generally positive) from folks on my post from yesterday, Windows Vista Service Pack 1 RC Refresh is publicly available. Should you install it- Depends . I guess that yesterday's game in Green Bay had folks in a bad mood... One of Read More...

Posted Sunday, January 13, 2008 12:01 PM by mthree | 3 Comments

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