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Working on Customer & Partner Satisfaction at Microsoft

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Satisfy Me is the personal blog of
M3 Sweatt, who works on customer
and partner satisfaction with the
product groups at Microsoft.

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Halo 3 Heroic Map Pack Now Available on Xbox Live for Free
Just as I (finally!) near the point of completing Halo 3 on Heroic, I learn that the add-on Heroic map set is available for free. (Full disclosure: my nine-year-old has already whooped me by completing the last level in Halo 3 at the highest level... Read More...

Posted Wednesday, March 26, 2008 8:26 AM by mthree | 0 Comments

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It's real: the Netflix survey to gauge interest in streaming movies via Xbox Live
With all the talk this weekend of HD-DVD (as Reuters noted this weekend ) and that main supported Toshiba "will cease manufacturing HD-DVD equipment" (as reported on Japan's NHK public broadcasting network), interesting to see the increased interest in Read More...

Posted Friday, February 15, 2008 5:04 PM by mthree | 0 Comments

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The Bill Gates keynote (with Robbie Bach) and other CES 2008 coverage
Bloggers and the press are out in force at CES in Las Vegas, tonite covering Bill Gates' keynote at CES 2008 . You can find several entries listed here . Check out video coverage at Microsoft's CES site and on Microsoft PressPass . [More on the keynote Read More...

Posted Sunday, January 06, 2008 8:56 PM by mthree | 3 Comments

Reports of a future Xbox 360 with HD-DVD on-board surface in Oz
Remember, this is an external news report, on Dealerscope this morning... Microsoft Preparing Xbox 360 with HD DVD "According to an Australian Web site citing inside sources at Toshiba, that company and Microsoft are at work on a new version of the Xbox Read More...

Posted Monday, October 22, 2007 8:44 AM by mthree | 2 Comments

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Old news: Free Retrofit for Xbox 360 Wireless Racing Wheel
I missed this article last week. We have an Xbox 360 Wireless Racing Wheel , and one that has taken a back seat to the of Dance Dance Revolution pad. I learned from Gregg Keizer at Computerworld (and various news sites ) that the Wheel should have a free Read More...

Posted Monday, August 27, 2007 9:23 PM by mthree | 0 Comments

Xbox 360 repairs are complete: our first unit comes home
It's returned home. Our Xbox 360 that suffered from a severe case of the dreaded three red flashing lights arrived on Friday and is now up and running. Well, not exactly the same Xbox 360: we were informed that the unit we received was a replacement unit, Read More...

Posted Sunday, August 19, 2007 1:10 AM by mthree | 2 Comments

How to reset the display settings of the Xbox 360 console
This evening whilst trying to set up Dance Dance Revolution for our boys and their friends, we ran into a small problem: no video. Hmmm... Could it be that I set the switch incorrectly on the Xbox 360 Component HD AV Cable ? The cable may be switched Read More...

Posted Friday, August 10, 2007 11:53 PM by mthree | 3 Comments

You can grow or buy: Blockbuster is buying Movielink for digital movie downloads
Netflix chose to develop and offer video on demand (and even hired Anthony Wood , CEO of ReplayTV). Video rental chain Blockbuster is going the route of "buy." Blockbuster announced that they will acquire Movielink , the digital movie download service Read More...

Posted Wednesday, August 08, 2007 9:54 PM by mthree | 1 Comments

It's official: Microsoft lowers the retail price on Xbox 360 consoles
As previously speculated , MSNBC reports that Microsoft will cut the retail price on the Xbox 360 by $50 - that's for the model with a 20GB hard drive. "The company said its most popular console, which comes with a 20-gigabyte hard drive, will cost $349. Read More...

Posted Tuesday, August 07, 2007 6:58 AM by mthree | 1 Comments

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InsideMicrosoft speculates on a drop in the street prices on the Xbox 360 in the States
Of interest... the InsideMicrosoft blog news channel says that there's drop coming in the street prices on the Xbox 360... "Leaks are coming at the rate of several a day that an Xbox 360 price drop is imminent, sometime in the next ten days. A Circuit Read More...

Posted Friday, August 03, 2007 10:28 PM by mthree | 2 Comments

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Article: PC World on Best Products for Streaming Audio and Video
In MSN Tech & Gadgets (love that subsite) there's an informative post from by PC World columnist Lincoln Spector on the " Best Products for Streaming Audio and Video With Ease ." "Want to watch your movies in the bedroom or listen to your albums in Read More...

Posted Saturday, July 28, 2007 9:32 PM by mthree | 3 Comments

Of interest: Xbox 360 HD DVD Player Moves to $179, plus free HD DVDs... is that enough?
How did I miss this announcement yesterday? (No, not the nearly $1B that SharePoint Server sales generated so far ... just north of $800M to be exact.) Oh, that's right... Work. Xbox 360 HD DVD Player Moves to $179, Adds Five Free HD DVDs "Microsoft Corp. Read More...

Posted Thursday, July 26, 2007 10:10 PM by mthree | 4 Comments

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Three red lights flash on the Ring of Light and I'm returning an Xbox 360... on Friday the 13th
As I wrote in an earlier post this week , on the coverage (here in PC Magazine ) of what to do if three red lights flash on your Xbox 360's Ring of Light. Well, here it is Friday the 13th and I'm returning an Xbox 360 for repair. I thought that it may Read More...

Posted Friday, July 13, 2007 2:48 PM by mthree | 21 Comments

Your questions: "What do you think about the Xbox 360 warranty extension?"
OK, I'm officially on vacation (I'm lousy at that) but the weekend has been ripe with questions since the press coverage and Peter Moore's letter on Xbox.com . "What do you think about the Xbox 360 warranty extension?" If you missed it... see the Wall Read More...

Posted Monday, July 09, 2007 11:18 AM by mthree | 2 Comments

IPTV, Media Centre, VOD rumours... oh my
Long Zheng reports in his blog earlier this week that "a trademark application in Australia... looks to be for a video-on-demand service from Microsoft yet to be identified has been made available publically." Ars Technica picked up on Zheng's report Read More...

Posted Wednesday, May 23, 2007 5:53 PM by mthree | 0 Comments

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