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Satisfy Me

Working on Customer & Partner Satisfaction, Time and other things at Microsoft

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Satisfy Me is the personal blog of
M3 Sweatt, who works on customer
and partner satisfaction with the
product groups at Microsoft.

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If someone says "that's impossible"…
Five days since I posted, as I have been recovering from a cough/virus/whatever , and I was Mr. Mom all weekend long whilst my much better half spent the weekend with friends.  I have this of interest… … from mathoov's Flickr stream. Thanks to Ariel Read More...

Posted Monday, November 10, 2008 8:45 PM by mthree | 1 Comments

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Just sleep in: Swedish researchers find Daylight saving time, erratic sleep schedules could affect your health
Happy November. As I tweeted this week , daylight saving time ends this weekend in much of North America.   And leave it to Dr. Nancy Snyderman to tell us that the time changes brought on by daylight saving time may not be good for your health .  Read More...

Posted Saturday, November 01, 2008 10:06 AM by mthree | 1 Comments

NBC Video Direct restores world order at home, saves my bacon
As I Twittered (tweeted? I'll get this right), sometimes you forget to do something: pick up milk on the way home, feed the cat or empty the dishwasher.  On the whole, not so serious.  And with a digital vide recorder or a Media Center PC, you Read More...

Posted Sunday, September 28, 2008 10:54 AM by mthree | 2 Comments

Your questions: I can't find Form Fill in Live Toolbar beta. Where can I find it?
Thanks to Bethany for her question sent via email … "I just installed the Live Toolbar beta and now I can't find Form Fill.  Do you know where I can find it?" Well, short answer is you can't: the Form Fill and Windows Live Favorites add-ins Read More...

Posted Saturday, September 27, 2008 6:31 PM by mthree | 1 Comments

Dude, I'm returning a Dell: the hard drive failed on our new PC
I wanted to share a very frustrating story with you that happened to me last weekend, one that I shared with Dell's customer advocate folks. You may've read my post on the poor customer experience at my neighbouhood Best Buy (the good, the bad... you Read More...

Posted Saturday, September 13, 2008 5:01 PM by mthree | 3 Comments

The OpenX plastic package opener saves me again from nasty plastic cuts
A repost from 2006: I just reread an editorial from John Dvorak that he was ticked off at the plastic packaging that encased most gadgets at retail these days. Timely, as I was about to open a package of PC memory with a pair of old scissors, a package Read More...

Posted Friday, September 05, 2008 5:49 PM by mthree | 1 Comments

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Success: I have Windows Mobile 6.1 update on my AT&T Tilt
Earlier this week I twittered that I was going to embark on a perilous effort to (gasp) install Windows Mobile 6.1 on to my AT&T Tilt , given that HTC finally released the update on their site( http://tinyurl.com/5uqey2 ).  I was about right Read More...

Posted Friday, August 29, 2008 3:36 PM by mthree | 2 Comments

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Get an ecard today? Watch out for malware, viruses and poor spelling
Be alert as you read your mail today: fake ecards with loaded exe's are once again making the rounds... Oooh, look at the mail that's piling up: "You've received a greeting ecard" How exciting. Not. Today, several mails on my email accounts at home reportedly Read More...

Posted Tuesday, August 26, 2008 8:33 AM by mthree | 1 Comments

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Mac vs. PC laptops: Yeah, right, they're more than twice as much
A quick post to provide some pricing perspective on Windows vs. Mac PCs, as we look to the upcoming back to school sales. Last week, Joe Wilcox posted a piece on Microsoft Watch noting that the regarding pricing on Vista PCs "These Prices Are Insane!"... Read More...

Posted Thursday, August 14, 2008 9:23 AM by mthree | 2 Comments

Tilting at windmills? 'Be brave. Go over the cliff.'
Here's a quote for the Quixote in you... (apologies for the edit: see the article for more) "Get big fast. [Damn] the cost. Be brave. Go over the cliff. [The competition] doesn't have the ____." This courtesy of mobile phone operator and a man with a Read More...

Posted Tuesday, August 05, 2008 6:37 PM by mthree | 1 Comments

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Advisory: New Daylight Saving Time and Time Zone updates available for Windows
A quick note to let you know that Knowledge Base article http://support.microsoft.com/kb/914387 " How to configure daylight saving time for Microsoft Windows operating systems " reflects the manual changes and additions DST and TZ. KB 914387 should contain Read More...

Posted Saturday, July 26, 2008 12:45 PM by mthree | 2 Comments

Post a few more signs
Ok, so we're taking the family out for the day to Bainbridge Island. On our way to the terminal, we noticed that we encountered not just one or two signs that ensured we stayed on the right route to the terminal, we had more than eleven signs (we lost Read More...

Posted Saturday, July 26, 2008 11:48 AM by mthree | 1 Comments

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Randy Pausch, "last lecture" prof passes away
As I previously posted here -- with link to the lecture -- about Randy Pausch's piece in the usually less than cutting edge weekly Parade, The Lessons I'm Leaving Behind , adapted from his book The Last Lecture , written with Wall Street Journal reporter Read More...

Posted Saturday, July 26, 2008 8:34 AM by mthree | 1 Comments

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Your questions: How do I install ring tones on a Windows Mobile Phone?
Today this question from Mary... "I am thinking about getting a new Windows [Mobile] phone and was wondering how to install ring tones? Can I use any files? I'm also looking at the new iPhone but I read that you have to purchase ring tones for the iPhone." Read More...

Posted Friday, July 18, 2008 5:05 PM by mthree | 1 Comments

Seth Godin on treating customers right
From Seth's Blog: Learning from frustration "If you have to put me on hold, don't play bad 1980s music. Play me Bill Cosby or Steven Wright. Or why not give me a choice of 100 songs/audiobooks to choose from? " Here's the big lesson, I think: The person Read More...

Posted Thursday, June 26, 2008 8:34 PM by mthree | 0 Comments

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