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Satisfy Me

Working on Customer & Partner Satisfaction at Microsoft

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Satisfy Me is the personal blog of
M3 Sweatt, who works on customer
and partner satisfaction with the
product groups at Microsoft.

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Lenovo X300 video and what I've read this past week, compiled in record time
Wonder what to do when you're waiting for Outlook on one computer to move several thousand messages, and another computer is busy copying video demos? Use the third to post your reading list. In the time that it took me to burn a DVD and delete the old Read More...

Posted Friday, May 02, 2008 6:03 PM by mthree | 1 Comments

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"My Starbucks Idea" site and what I've read this past week
A special week end, weekend edition of what I've read, beginning with Elizabeth M. Gillespie's story on how Starbucks' "My Starbucks Idea" site has been flooded with ideas for improving customer experience ... "Hundreds of coffee-obsessed consumers chimed Read More...

Posted Sunday, April 13, 2008 8:10 PM by mthree | 1 Comments

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Microsoft vs. Apple: Who patches zero-day vulnerabilities faster? The Swiss chime in with an answer
So, the controversy is nothing new, and nearly as old as the as Apple 1984 commercial . I've posted previously at Mac and PC Security and noted that -- no matter what connected platform you use -- there's no immunity from security vulnerabilities . And Read More...

Posted Wednesday, April 02, 2008 8:00 AM by mthree | 0 Comments

Dell's CIO on improving customer service
Don Tennant of ComputerWorld has an interview this week with Steve Schuckenbrock of Dell Computer in his article, Q&A: Dell exec addresses service woes in run-up to IT-as-a-service launch . Tennant caught up with Schuckenbrock, the president of their Read More...

Posted Saturday, March 15, 2008 2:17 PM by mthree | 1 Comments

What I've read this week or so (through 030808)
Welcome to another installment of the reading pile, a collection of things on the web (and a few references to the hardcopy items with online versions). The past week -- as always -- has been a busy one, with changes to DST in Chile, the revelation that Read More...

Posted Saturday, March 08, 2008 6:25 PM by mthree | 1 Comments

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Of interest: Communications and Autism
Quick break between meetings... a link to this article in Wired this month, " The Truth About Autism: Scientists Reconsider What They Think They Know " By David Wolman 02.25.08 (excerpt below). "The YouTube clip opens with a woman facing away from the Read More...

Posted Thursday, February 28, 2008 1:53 PM by mthree | 0 Comments

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Of interest: Forbes coverage of the Microsoft-Yahoo! saga
Forbes offers the The Yahoo! Deal coverage on Microsoft's bid for Yahoo!. "Analysis in text and video by forbes editors and writers and industry experts: www.forbes.com/yahoodeal ." Read More...

Posted Sunday, February 24, 2008 10:36 AM by mthree | 1 Comments

Is the Microsoft Wireless Entertainment Desktop 8000 too much? It depends...
Last year I posted an entry on how to choose the best computer which included an article by Mike Himowitz , columnist at the Baltimore Sun. Himowitz wrote the article " Sticker tells shopper key parts of a laptop " which covers "the specific components Read More...

Posted Saturday, February 23, 2008 8:44 AM by mthree | 1 Comments

PC Magazine: Phony e-card site serves up malware
A quick note before lunch... per PCMAG today... there are a number of phony electronic cards being circulated this Valentine's day... Sunbelt Software is reporting a virulent and convincing fake greeting card site and associated malware . Like most malware Read More...

Posted Thursday, February 14, 2008 1:31 PM by mthree | 1 Comments

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What I've read this week or so (through 020808)
First off, let's just says that it's been a busy week, with several changes and shuffles during mid-year review , as Directions on Microsoft analyst Rob Helm noted on January 11. He said that "there's often a lot of churn between January and March." But Read More...

Posted Saturday, February 09, 2008 10:29 AM by mthree | 1 Comments

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News: Nanotech may improve battery life 10x
This isn't hot news, but it is news, finding its way to my mailbox today. Alex Serpo at CNET reports here on MSN Tech & Gadgets that Stanford assistant professor Yi Cui found a tenfold Improvement in battery life... "Stanford University researchers Read More...

Posted Thursday, January 31, 2008 7:37 AM by mthree | 2 Comments

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Of interest: Bill Gates calls for "creative capitalism" in Davos
Today in the Journal , Robert Guth reports that Bill Gates called for a revision of capitalism at the World Economic Forum 2008 in Davos, Switzerland, what Bill referred to as "creative capitalism" in his speech today ... "In a speech at the World Economic Read More...

Posted Thursday, January 24, 2008 9:52 PM by mthree | 4 Comments

What I've read this week (through 011508)
Off to a quick lunch, but first a posting of some of the articles in my reading pile, courtesy of del.icio.us . Keep in mind that many of the descriptions are taken directly from the articles. Macworld 2008 coverage (CNET News) - By CNET staff, 1/15/2008 Read More...

Posted Wednesday, January 16, 2008 12:54 PM by mthree | 1 Comments

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Forget Y2K, DST and Time Zones: this weekend, it's the Y2.038K bug
This weekend will mark another interesting milestone in Time and Date, oone that actually doesn't occur for thirty more years, in 2038. Also known as the 'Friday the 13th' bug, the 2038 issue is due to the way 32-bit systems note time in seconds rather Read More...

Posted Tuesday, January 15, 2008 4:08 PM by mthree | 1 Comments

News: Jeff Raikes announces his retirement
In case you've been off mail for the last half hour, Reuters just reported that Jeff Raikes , the leader of the business division (including Office, Sharepoint, Exchange software) "and one of [Microsoft's] longest-serving executives" will retire from Read More...

Posted Thursday, January 10, 2008 3:17 PM by mthree | 1 Comments

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