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A little more than three years ago as I noted here , I joined the Windows division working in COSD for Jon DeVaan with the rest of his management team (as I initially noted here ) to work on Windows 7. I've certainly enjoyed the run in Windows, this being
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As I recommended today, friends don't let friends download bad things from peer to peer . So wait until the official downloads to the Release Candidate (RC) of Windows 7 are available. As noted online today, the Windows 7 RC posted today (April 30th)
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I recently solved the Word Completion problem I was having on my AT&T Fuze (HTC Diamond). I received a new phone from AT&T in late December and found that Word Completion was not working, even when selected in Settings>Input. I found that the
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I recalled tonight an old quote: Fortuna favet fatuis. If you know me, you'll likely understand my personal, off-hours affinity for such a quote and my penchant for Monty Python humour. But in all seriousness, I'm reminded of a past post in which
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Sitting down with a glass and a controller in my hands, I logged into Xbox Live for a post getting-the-kids-to-bed Xbox 360. Ooh, that's a new screen. Turn off the non-responsive Xbox 360. RROD . Another Groundhog Day : it's Saturday night, after the
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My life as a customer. This week, it's cable television and the proposed digital television transition... not be confused with that other digital TV transition … as Tweeted today . If you read my post about my email and Tweet exchanges with Comcast ,
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An interesting metaphor given the wet, rainy weather we have this week in the Redmond area: 40 days and nights from now, the television world should be changing to digital broadcast in the States. But not if Obama’s team request for a delay in digital
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As I posted earlier, the new Microsoft Answers beta kicked off this week. And it looks like folks are noticing the new site, as noted in the this Washington Post article from Rick Broida of PC World. Broida noted the new site "aims to
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A new site has hit Microsoft.com, in support of our customers: the new community on the Microsoft Answers Site , Microsoft’s first consumer-focused support community. Chris Kilbourn (the Lead Site Manager for TechNet) posted today about the launch...
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It's been and will continue to be a busy week filled with reviews, planning and report, not to mention some real work with some of our best folks on product quality, customer service and satisfaction. So here's a quick post of what I've read over the
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Over the weekend I twittered about a follow up visit to Best Buy. Given the volume of mail I received in response to my post on shopping trips to local Apple Store and my neighbouhood Best Buy (the good, the bad... you get the picture), I thought
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I twittered tonite (I can stop any time) that Matt Richtel wrote in his article in the Times yesterday, Industry Rethinks Moneymaking Software Practice ... "Before they ship PCs to retailers like Best Buy , computer makers load them up with lots
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John Wayne Airport saw that customers were inconvenienced and came up with a simple solution, showing that sometimes more (power plugs) is better... and need not be expensive. Picture this, frequent air travelers: you're at the airport, awaiting a flight,
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A quick note to let you know that Knowledge Base article http://support.microsoft.com/kb/914387 " How to configure daylight saving time for Microsoft Windows operating systems " reflects the manual changes and additions DST and TZ. KB 914387 should contain
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When Katie Couric asks, "Are you satisfied?" what's your answer? (Thanks to Jane for the link and info...) "An annual survey recently said that most of us are - at least when it comes to being consumers. The report on consumer satisfaction found that
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