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Satisfy Me

M3 Sweatt's blog, with thoughts on Windows, Customer & Partner Satisfaction, Time and other things at Microsoft

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Satisfy Me is the personal blog of
M3 Sweatt, who works on customer
and partner satisfaction with the
product groups at Microsoft.


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More help and tips in finding that perfect laptop computer, this time from Rob Pegoraro of the Washington Post
Over swim lessons today, I read Rob Pegoraro 's article "Tips to boot up your laptop hunt" (which was picked up in today's local paper) for users looking for new laptops (as I Tweeted today )… "… many users — college students among them — still need laptops Read More...

Posted Sunday, August 16, 2009 5:27 PM by mthree | 2 Comments

Your questions: what do I like about Windows 7? Hardware home pages with Device Stage
John Swenson has an interesting article covering Device Stage in Windows 7, as he describes as "a home page for select compatible devices and printers. It’s a simpler and faster way of finding and using your devices with Windows." "You Read More...

Posted Thursday, July 09, 2009 5:39 PM by mthree | 2 Comments

Get ready: New Acer Aspire Windows Home Server appears on Amazon in the States
OK, geek moment before the start of the long weekend here in the States. I'm very excited as the new Acer Aspire AH340-UA230N Windows Home Server is outfitted with 2GB of memory and a 1 TB Hard Drive, leaving 3 open slots for additional hard drives to Read More...

Posted Friday, May 22, 2009 3:51 PM by mthree | 1 Comments

The latest Microsoft "Laptop Hunters" commercial: "I'm a PC and I got exactly what I wanted."
There's a new Laptop Hunters "You find it, you keep it" Microsoft PC television commercial out with Lauren (a new law school student) and Sue (her mom) … Video: Laptop Hunters $1700 – Lauren and Sue get a Dell XPS 13   Tags: articles , Read More...

Posted Thursday, May 14, 2009 3:31 PM by mthree | 1 Comments

Windows 7 Release Candidate now available, with more info on what's new in the RC, MED-V, and improved SSD support
Lots of news today (as noted in the news today ) on the availability of the Windows 7 Release Candidate (RC) . Remember, only download the Windows 7 RC from a trusted source – via Microsoft – to save yourself the security risk . As noted on MSDN and TechNet, Read More...

Posted Tuesday, May 05, 2009 7:13 PM by mthree | 1 Comments

Thinking about preparing for Windows 7? I'm thinking it's time for a new hard disk
Sitting through lunch today between meetings and mail, I thought about what every self-respecting geek waiting for the release of Windows 7 : what should I do in order to prep one of my older computers for this new OS? Today, I thought I'd start with Read More...

Posted Friday, April 17, 2009 12:56 PM by mthree | 1 Comments

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Thinking about the Windows 7 upgrade experience, have you backed up your files lately?
This week the Windows 7 team posted on delivering a quality upgrade experience for Windows 7, noting that many people are running the Windows 7 Beta full time just as many of us do daily at Microsoft. And the team is encouraging users to revert to an Read More...

Posted Wednesday, April 08, 2009 10:32 PM by mthree | 2 Comments

The latest Microsoft Windows commercial: "I'm a PC because I'm picky."
The new "I'm a PC" commercial, with Giampaolo… As noted on Engadget … "Armed with a $1,500 budget, he walks out of Fry's with an HP HDX 16 that features a 2.4GHz Core 2 Duo, NVIDIA GeForce 9600M GT graphics, 4GB of RAM, and a 500GB drive Read More...

Posted Sunday, April 05, 2009 12:34 PM by mthree | 2 Comments

Advisory: 30GB Zune issues noted today, related to time and the leap year
First it was questions about whether or not we'd have to worry about the coming Leap Second , then today after our power came back on, customer questions about the Zune 30. As we have a couple of Zune 30s in our home going strong, I was surprised to see Read More...

Posted Wednesday, December 31, 2008 4:55 PM by mthree | 1 Comments

"What kind of a computer should I buy?" with suggestions from Tony Hoffman of PC Magazine
(See an update to this article in " It's nearly back to school time: here's info on buying a new PC ", Aug 14, 2009) As per my previous Tweet , I recently updated my answer to a popular question around this time of year: " What kind of a computer should Read More...

Posted Wednesday, December 17, 2008 9:20 AM by mthree | 1 Comments

Windows Vista, Windows 7, conferences and other things taking up my time
Generally the lack of posts in October is directly related to the (growing) amount of work on my plate at the office.  It's been very busy, as we increase efforts in advance of PDC and WinHEC, and the efforts we have currently on track. It was with Read More...

Posted Sunday, October 26, 2008 12:07 PM by mthree | 1 Comments

Dude, I'm returning a Dell: the hard drive failed on our new PC
I wanted to share a very frustrating story with you that happened to me last weekend, one that I shared with Dell's customer advocate folks. You may've read my post on the poor customer experience at my neighbouhood Best Buy (the good, the bad... you Read More...

Posted Saturday, September 13, 2008 5:01 PM by mthree | 3 Comments

My Labour Day Best Buy and Apple Store Customer Experiences
(Note 030609: A thanks to Rob Pegoraro's Tweet today . You should also read my follow up to this post, "Best Buy Revisited: Buying a PC at retail isn't as bad as I first found" . In this economy retail needs to shine. See more in my Apple Store experience Read More...

Posted Tuesday, September 02, 2008 5:02 PM by mthree | 5 Comments

Mac vs. PC laptops: Yeah, right, they're more than twice as much
A quick post to provide some pricing perspective on Windows vs. Mac PCs, as we look to the upcoming back to school sales. Last week, Joe Wilcox posted a piece on Microsoft Watch noting that the regarding pricing on Vista PCs "These Prices Are Insane!"... Read More...

Posted Thursday, August 14, 2008 9:23 AM by mthree | 2 Comments

Of interest: Windows Vista Compatibility Center launched
Not long ago I posted information on Bill Veghte's letter with "An Update on the Windows Roadmap" with facts on Windows Vista, in which he noted that... "Today Windows Vista supports about 77,000 components and devices, which is more than twice as many Read More...

Posted Thursday, July 17, 2008 12:17 PM by mthree | 1 Comments

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