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Working on Customer & Partner Satisfaction at Microsoft

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Satisfy Me is the personal blog of
M3 Sweatt, who works on customer
and partner satisfaction with the
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Microsoft spills the beans on COFEE at law-enforcement conference
As covered by Seattle Times technology reporter Benjamin J. Romano in his coverage of Law Enforcement Technology 2008 conference Monday at Microsoft, Brad Smith outlined the COFEE, a small USB key fob that can be used by crime investigators. (Holy CSI, Read More...

Posted Tuesday, April 29, 2008 9:31 AM by mthree | 0 Comments

Microsoft vs. Apple: Who patches zero-day vulnerabilities faster? The Swiss chime in with an answer
So, the controversy is nothing new, and nearly as old as the as Apple 1984 commercial . I've posted previously at Mac and PC Security and noted that -- no matter what connected platform you use -- there's no immunity from security vulnerabilities . And Read More...

Posted Wednesday, April 02, 2008 8:00 AM by mthree | 0 Comments

PC Magazine: Phony e-card site serves up malware
A quick note before lunch... per PCMAG today... there are a number of phony electronic cards being circulated this Valentine's day... Sunbelt Software is reporting a virulent and convincing fake greeting card site and associated malware . Like most malware Read More...

Posted Thursday, February 14, 2008 1:31 PM by mthree | 1 Comments

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Cybercrime: Mercury News on Ghosts in the Browser: Protecting yourself online
It's a busy time if year for shopping, traveling, spoofing and hacking. Do you know where your credit card number is right now? And I trust that your ATM card is safely tucked away (PIN secure) and hasn't been duplicated by an unsavory individual intent Read More...

Posted Tuesday, December 04, 2007 9:55 AM by mthree | 2 Comments

FYI: new scams featuring the IRS logo to get your PII
That e-mail from the IRS? It’s not from the IRS... so says local reporter Herb Weisbaum, an MSNBC contributor, on MSNBC (and the IRS warns taxpayers of the scams in a press release here ).... "The Internal Revenue Service is trying to be more customer-friendly, Read More...

Posted Tuesday, August 28, 2007 5:57 PM by mthree | 1 Comments

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Brian Krebs reports on the rise in bogus electronic greeting cards
In his post on Not-So-Friendly Greeting Cards , Brian Krebs of the Washington Post calls out the rise of fake online greeting cards that can install keystroke loggers on to your computer, rather than delivering what you thought to be an innocent e-card Read More...

Posted Thursday, July 19, 2007 1:52 PM by mthree | 2 Comments

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News on the MPack Trojan Attack, and how not to be a victim
Joe Wilcox writes on Microsoft Watch today about the the MPack Trojan , which is impacting customers, primarily in Italy, Germany, Brazil and Japan. "This Trojan is particularly insidious, because what people might consider to be safe Websites can infect Read More...

Posted Tuesday, June 19, 2007 5:42 PM by mthree | 0 Comments

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Annoyed by Vista's User Account Control? Gartner's advice on deploying UAC
In the mailbag this morning was this eweek article on how Vista's User Account Control (UAC) Will Reform Developers , where a Gartner analyst says that developers should ship software apps that (in some cases) don't require administrator rights. Speaking Read More...

Posted Friday, June 08, 2007 8:52 AM by mthree | 1 Comments

"Thank you for your visit" could mean you're curious or just gullible
Lisa Vaas of eWeek has an article today on how nearly 500 people took the bait to 'Click Here to Get Infected.' It was as simple as setting up an innocent looking domain name (drive-by-download.info), one with an '.info' suffix that is reportedly popular Read More...

Posted Friday, May 18, 2007 9:03 AM by mthree | 0 Comments

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.ani exploit via e-mail: you'd think hackers would know how to spell 'Britney Spears'
As I noted yesterday in my blog , there is a new patch that addresses the animated cursor vulnerability as noted in Security Bulletin MS07-017 . This patch is prevents remote code execution (so an attacker can not take over your PC remotely) delivered Read More...

Posted Thursday, April 05, 2007 5:16 PM by mthree | 2 Comments

Quick note for consumers on security: turn on Automatic Updates
What's all this talk about animated cursors and exploits on Windows? Some times, email attachments and web sites aren't what they appear to be on face value. You might've seen a security announcement or press coverage on a new security patch that addresses Read More...

Posted Wednesday, April 04, 2007 5:43 PM by mthree | 1 Comments

Lifehacker's Thanksgiving download: a dozen PC fix-it tools
Of interest is this item on Lifehacker.com, just in time for the holidays, "Geek to Live: A meaty Thanksgiving download." In a 17MB download, it promises that they will "save you the trouble of chasing down half a dozen PC fix-it tools in the midst of Read More...

Posted Friday, November 17, 2006 1:29 PM by mthree | 0 Comments

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Article: Recovering files by reinstalling Windows, Mac virus protection
Thsi week in Patrick Marshall's Q&A column on technology, there are two items that struck home for me: Reinstalling Windows to recover lost files: The first was Mr. Marchall's advice on "reinstalling Windows may help retrieve photos." A reader asked Read More...

Posted Saturday, November 11, 2006 9:57 AM by mthree | 0 Comments

Don’t Get Tricked: protecting your PC from being a Zombie
Last year, Microsoft teamed up with the FTC in the “Don’t Get Tricked on Halloween” campaign to crack down on illegal methods used by spammers to distribute unsolicited e-mail. As October is National Cyber Security Awareness Month , only fitting that Read More...

Posted Tuesday, October 31, 2006 7:41 PM by mthree | 1 Comments

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"Ride the Magic Bus" -- the Xbox 360 bus, that is
From the news: "Parents everywhere are concerned with children's access to inappropriate media content. Microsoft, along with our friends at Best Buy and Boys & Girls Clubs of America, is leading an education campaign to provide parents with tools Read More...

Posted Tuesday, October 24, 2006 9:25 PM by mthree | 0 Comments

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