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John Wayne Airport saw that customers were inconvenienced and came up with a simple solution, showing that sometimes more (power plugs) is better... and need not be expensive. Picture this, frequent air travelers: you're at the airport, awaiting a flight,
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An interesting post today on Consumerist where an HP Customer Service rep comes across with a sales offer ... A reader on Consumerist.com relates an encounter (over chat?) with an HP customer service representative to discuss a hardware failure with his
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I'm off sick today and catching up on mail, whilst the kids are home for spring break. Mayhem ensues. The other day I posted at the top of the things-I've-read list the article on "Lessons from Randy Pausch" in Parade , a not-so-trivial piece in the often
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Out of the mouths of babes, or in this case our soon-to-be seven year old son. Over dinner I asked... CJ, what's a Zune? [he uses a 30GB model for music and videos] CJ: "Zune is a type of iPod, but it's bigger." How is the Zune different from the iPod?
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Admit it: you don't have a gift for that special someone tomorrow. (Hello... it's Valentine's Day. My gift for my wife was rescuing her from an awkward spot late today, with apologies to attendees at TechReady.) My old friend, Ben Calica, is working with
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Today in the Journal , Robert Guth reports that Bill Gates called for a revision of capitalism at the World Economic Forum 2008 in Davos, Switzerland, what Bill referred to as "creative capitalism" in his speech today ... "In a speech at the World Economic
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As much as I prefer to shop at the lowest price, reputable e-tailer for many things, Amazon is one of the places I trust to always have a great customer experience. I still wander around local bookstores and buy books in person (you never know what you
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This afternoon whilst on vacation (and yes, the kids were accessing the Internet after playing in the snow) we had a problem with the DSL connection at the house. Of course, it necessitated a reset of the DSL modem and wiped the account info and password
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Happy holidays to readers and those of you who stumbled upon my blog. In this holiday season, I trust that you are able to the time with your friends and family: please remember that time is a precious thing. Never waste it. http://blogs.msdn.com/mthree/archive/2007/09/30/time-is-fleeting-093007.asp
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Thanks to sriram over on channel8 for a pointer to this article from Bill Gates on "The skills you need to succeed." This is an article written by Bill Gates himself for the BBC Service, http://news.bbc.co.uk/2/hi/business/7142073.stm Related BBC Report
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Yes, children, there is a Santa Claus. A couple of weeks ago, our youngest son wrote a brief letter to Santa Claus, outlining what he wanted most for Christmas. His list consists of a single toy, and he said that he wanted to send it to Santa's workshop
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Now this is very cool... this on Cool Hunting: Zune Originals: Interview with Chris Stephenson ... " Zune 's next move takes their support of emerging artists and literally puts it on their sleeve. Zune Originals is a collection of 27 original works by
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As I mentioned previously , our taller son decided on dressing as Master Chief from Halo for Halloween, with his younger brother adopting the persona of a Pokemon Ranger . And, as luck would have it, both costumes were made from scratch, as neither are
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It has been a good but busy week (complain, complain) between work and home. One evening I returned a purchase at a local big box store, without a problem -- the clerk was friendly, helpful and fast. Whilst in line, I overheard a discussion (it was difficult
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There are times when we hear that something isn't possible, that a schedule can't be met, that there's not enough time, there aren't enough resources or that's not my job. (I'm saying in general, not at Microsoft ;) There are two stories that I have followed
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