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Q&A: Why do you do this job?

I got a couple of questions from a Dear Reader recently, asking about working for MacBU in general and why I like my job in particular. I'm going to answer the latter first; look for the former coming in a few days. Okay, so the off-the-cuff remark to
Posted by nadyne | 1 Comments

the recurring nature of security versus usability

which of my grandfathers' hometowns should I pick when you ask me "what's your grandfather's hometown?"
Posted by nadyne | 4 Comments
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the responsibility of trust

Trust. Such a small word, but the implications of it are absolutely staggering.
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the user experience of HearMusic.com

I am your customer with credit card in hand, and you lost some of my business because your website is hard to use.
Posted by nadyne | 4 Comments
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for the love of my Mac

Why does Office:Mac have Mac-only features?
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the user experience of airports

there are few places in the world that manage to have a worse user experience than airports
Posted by nadyne | 4 Comments
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the user experience of a hotel shower

Operating the shower shouldn't be hard.
Posted by nadyne | 14 Comments
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releasing software is like the first day of high school

My very first Microsoft project is now out in the wild: RDC v2 beta.
Posted by nadyne | 13 Comments
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a day in the life (part two)

8am through noon
Posted by nadyne | 3 Comments

Q&A - what do you work on?

Someone pointed out to me that I haven't admitted which products get my keen insight into the user experience. Currently, I'm MacBU's user experience researcher for the following products: PowerPoint Entourage Virtual PC Remote Desktop Connection I also
Posted by nadyne | 8 Comments
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Q&A - so what do you do, anyway?

what's a user experience researcher?
Posted by nadyne | 1 Comments
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professional outsider

being a Mac person in Microsoft, and a user researcher in the MacBU
Posted by nadyne | 6 Comments
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