Welcome to MSDN Blogs Sign in | Join | Help

Browse by Tags

All Tags » ITIL   (RSS)
Tuesday, June 23, 2009 10:57 AM

Leveraging Microsoft Operations Framework in a COBIT/Val IT Environment

digg_url = "http://blogs.msdn.com/nickmac/archive/2009/06/23/leveraging-microsoft-operations-framework-in-a-cobit-val-it-environment.aspx";digg_title = "Leveraging Microsoft Operations Framework in a COBIT/Val IT Environment";digg_bgcolor = "#FFFFFF";digg_skin
Posted by nickmac | 0 Comments
Filed under: , , ,
Tuesday, June 02, 2009 3:00 PM

MOF Framework Comparison Companion Guides for ITIL and ISO/IEC 20000 now available!

digg_url = "http://blogs.msdn.com/nickmac/archive/2009/06/02/mof-framework-comparison-companion-guides-for-itil-and-iso-iec-20000-now-available.aspx";digg_title = "MOF Framework Comparison Companion Guides for ITIL and ISO/IEC 20000 now available!";digg_bgcolor
Posted by nickmac | 1 Comments
Filed under: , ,
Tuesday, September 16, 2008 2:05 PM

Service Management at Microsoft Business Case Study

Microsoft IT Showcase is pleased to announce the publication of Service Management at Microsoft, which discusses how the IT Service Management Office was established to bring governance, consistency, and improved quality to IT services, aligning Microsoft
Posted by nickmac | 1 Comments
Wednesday, July 16, 2008 11:15 AM

Microsoft Operations Framework 4.0

MOF 4.0 applies service management concepts to the tasks and challenges IT professionals face every day. The guidance it provides puts IT pros in the spotlight—it speaks to their needs and provides them with job aids to help them make sound decisions.
Posted by nickmac | 0 Comments
Filed under: , ,
Friday, May 02, 2008 10:04 AM

Microsoft Operations Framework 4.0-Simplifying IT Service Management

Microsoft is pleased to announce the release of Microsoft Operations Framework (MOF) 4.0. This new version of MOF has been extended to include best practice guidance for additional phases and activities of the IT Service lifecycle including those all
Posted by nickmac | 1 Comments
Filed under: , ,
Tuesday, April 29, 2008 10:18 AM

ITIL Managers Certificate - There's a huge amount of value!

Hi All, Last week I sat my exams for my ITIL Managers Certificate, and dare I say it, things are looking less cloudy these days. If I look at my interactions with customers, their requirements to acquire tools to automate processes/activities and become
Posted by nickmac | 1 Comments
Filed under: ,
Thursday, April 03, 2008 11:47 AM

Operations, Risk Management, Release Readiness, Service Level Agreement, Change Initiation Request Templates

Operations Templates Download operations templates for hosting solutions. Operations Review Business Unit Scorecard Template Insert this slide template into your presentations to give management a quick and effective view of the state of your business.
Posted by nickmac | 1 Comments
Filed under: , ,
 
Page view tracker