Nilesh starts blogging, and his first post is of such high quality that I have to rave about it here. Nilesh Bhide, a trusted colleague of mine and a terrific architect, brings forth a tidbit of information too often overlooked: we can learn a great deal
Read More...
I'd like to draw a distinction that I should have drawn before. I had an interesting discussion in e-mail after my previous blog post on EA and Customer 2.0. I suggested that Kai, our persona for Customer 2.0, learned how to write code and develop mashups
Read More...
There's been talk, for years now, about concepts like Enterprise 2.0 and Web 2.0. We are all so enamored with technology, we sometimes forget that it is about the customer. There is a Customer 2.0 in here, and I'd like to speak to her. Have you met Kai?
Read More...
