For the past couple of years Microsoft has had a program called Quick Assist. This program provides pretty much all Microsoft employees with a number of free technical support incidents each year. We get these free incidents in the form of a credit card
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Many people confuse marketing with advertising. Advertising can be a component of the marketing mix or said another way -- advertising is a way to get your message out. Getting your message out is marketing. Your message can be about selling, generating
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