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June 2009 - Posts

Save Support Dollars by Checking Your Memory Dump before Calling Support

Hello, I am East with a quick review of what to do with your memory dumps before opening a support case. It's not uncommon for an entity to open a Microsoft support case with the intent of having a dump file examined by the escalation team. In some cases Read More...
Posted Friday, June 12, 2009 4:18 PM by ntdebug | 2 Comments
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Who is writing "Event ID 0" events to the application log?

Hello, Venkatesh blogging here again. Recently I had a collaboration request to determine which mystery component was writing to the application event log. This was the event- Event Type: Error Event Source: ODBC Event Category: None Event ID: 0 Date: Read More...
Posted Friday, June 05, 2009 6:22 PM by ntdebug | 1 Comments
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Video: Using XPERF to root cause CPU consumption

Hi Debuggers, Here is a short video (6 min.) of how to root cause CPU consumption issues on Vista/Server 2008 and higher operating systems with Xperf. Download the video from the 'Attachement link' below. For this scenario, Xperf is an easy to implement Read More...
Posted Monday, June 01, 2009 8:10 PM by ntdebug | 1 Comments
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Attachment(s): DiagnoseHighCPU-Xperf.wmv
 
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