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SBC, ATT and Vonage

I just received my last SBC phone bill today. That's right, no more DSL, no more local and no more long distance. For some weird reason I felt compelled to switch once I ditched DSL for the cable modem (3.1 down/ ~ 700 up) just because I could. Well, actually, I switched because ATT gave me 5,000 American Airlines miles and 5 miles for every dollar I spend.

I do find it ridiculous that with a land line you pay for each additional service like caller id etc. Things that are free with cell phones. In fact, I would just go ahead and cancel my land line all together, but there are some people my wife and I do not want to give out our cell phone numbers to, so the land line works well for that.

I thought about switching to Vonage, a Voice over IP company. However, when I went to their website to see if I could keep my landline number the site said no and offered no explanation. When I called them to inquire, the person I spoke to sounded like she was in Siberia. The connection cut out ever few seconds. That didn't make a good impression since I assumed they were using their own technology I guess. Oh, and I still got no explanation as to why I could not keep my number.

Until there is Qos for things like VoIP I don't see how it will take off. I already have to put up with reliability issues with my cell phone, I don't need that to expand to other areas of my life.

Published Thursday, February 12, 2004 9:12 PM by omars
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Comments

# re: SBC, ATT and Vonage

Thursday, February 12, 2004 1:13 PM by Aaron Weiker
Congradulations.. I have also switched off of SBC and I have enjoyed every day of it since then. I still chose however to not keep a LAN line, only people that called wanted to sell me a mortage and I had no reason as I live in an apartment to get one so I figured why bother.

# re: SBC, ATT and Vonage

Thursday, February 12, 2004 1:15 PM by Omar Shahine
Yeah, I may decide in a year or so to do the same. I pay about $100 a month in cell phone fees, add land line and that makes it about $160 or so dollars a month.

# re: SBC, ATT and Vonage

Thursday, February 12, 2004 1:18 PM by Mr Dave
I'm pretty sure vonage does allow you to keep your # if you want.

As far as quality we have used them for over a year and have mulutiple virutal #'s from them and they work quite well. While I would not compare the quality to a true land line - I would say that it is better than cell and slightly less than a normal land line.

# re: SBC, ATT and Vonage

Thursday, February 12, 2004 1:20 PM by Omar Shahine
Here is what it says when I try:

Our records indicate you cannot keep your current telephone number.

# re: SBC, ATT and Vonage

Thursday, February 12, 2004 2:34 PM by Peter D
I believe it depends on where you live for the time being. Number Portability was only mandated in the top XX markets (can't remember the number). So places like NYC, SF, DC, Chi are covered, but I wouldn't expect Aberdeen Idaho (some random city) to be covered just yet.

If I remember right, there was a 2 or 3 phase plan. first was top XX markets, second was next XXX markets, third was the rest. First phase was last Nov.. Second maybe a year and a half later, and third even later on..

My point being that number portability applies to Vonage's ability to transfer your old number. They'd also have to have a presence in your local areacode.

# re: SBC, ATT and Vonage

Thursday, February 12, 2004 2:35 PM by Omar Shahine
But I live in San Francisco! ;-). ANd that Number Portability was for cell phones, not land lines. Those numbers have always been portable.

# re: SBC, ATT and Vonage

Thursday, February 12, 2004 2:51 PM by Brian Burns
What we did was transfered the landline number to my wife's cell phone, and we got a new number from Vonage.

Our Vonage has performed extremely well, just about as good as the landlline. We love the ability to check voice mail online and to get your voicemails emailed to you (as a .wav attachment). Best of all our bill is $16.94 (including all taxes and fees) for 500 local/long distance minutes.

Remeber too that you can take your Vonage ATA anywhere in the world and place and receive phone calls.

# RE: SBC, ATT and Vonage

Thursday, February 12, 2004 3:18 PM by Adrian Moore
Vonage. Works great until the power goes out!

# re: SBC, ATT and Vonage

Thursday, February 12, 2004 5:06 PM by Michael Carr
I am using Z-Tel which gives unlimited local + unlimited long distance service + all the bells & whistles for $50/mo. www.ztel.com So far I am very happy with the service.

# re: SBC, ATT and Vonage

Friday, April 02, 2004 9:00 PM by David Damusis
Vonage does transfer phone numbers. Some carriers in some geographies are not set up yet to do the transfer. I have Vonage phone and fax. The phone works much better than the fax. A problem I am running into is the uploade data rate I have with Comcast. It varies between 0 and 256 KBytes/second for the standard service ($49/month, (19.99/month if you get the promotional price for 6 months). Vonage requires 90KBytes/sec transfer rate in both directions to support a phone call. When connected to a cable network, homes share a router that can become overloaded at times (usually in late afternoon and evening). If a router is loaded such that one's network upload rate drops below 90KBytes/second, you hear silence until the data rate recovers or the connection times out. If the connection times out, the call is dropped. The download speed through Comcast is not usually a problem because its usually 2400+ KBytes/second. The upload rate is problematic becasue Comcast guarantees 0 to 256KBytes/second upload rate. I have had the rate drop down to 78 KBytes/second on a regular basis.

I am not sure if I am satisfied with the service yet. I am still in testing mode.

I am paying 24.99 for unlimited local and toll calls and 500 minuits/month of long distance. The fax is an additional 9.99 for FAX with 300 minutes of long distance

# re: SBC, ATT and Vonage

Friday, April 16, 2004 5:14 PM by Lee G
I have MCI The Neighborhood. I am considering a switch to Vonage. Price is the motivation as I am pretty happy with the MCI service (mostly).

The base plan for MCI is $49.99/month, but the add-ons bring the bill up to $77.47/month. It seems to have stabilized at this figure. When I first started with them maybe 2 years ago, the bill fluctuated and was generally much lower.

They add $4 for "WireSolution" wire maintenance, which I figured might be important If I "caused" any problem with my line. I found out Call Return (*69) was not included in the package and added that for $3.50. Network Access Surcharge of $6.50. Finally, $13.48 in additional taxes and surcharges. That's $77.47.

Vonage claims $34.99 plus taxes and $1.50/month regulatory recovery fee. Total is claimed to be $37.54/month. Plus a one time $29.99 fee to get started.

Vonage claims I will save $39.93/month. Is this true?

I am trying to figure out if the savings will be worth the potential problems that may occur with Vonage. Thanks.

# re: SBC, ATT and Vonage

Wednesday, April 21, 2004 11:20 PM by Extreme
I have DSL from SBC. Vonage requires DSL connection. As far as I know SBC wouldn't give just DSL( With out the phone connection).
Is there any way out of this?
I donot want to move to cable for my broadband, since my upstream is around 512KB/S with DSL. I believe this is very tough to achieve with Cabel...
Thanks
Extreme...
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