Microsoft Information Worker Australia : Dimension Data

Australian Unified Communications Leaders – Brendan Carius Senior Consultant Microsoft

oscartr — Thu, 19 Apr 2007 11:38:00 GMT

Name	Brendan Carius
Your title	Senior Consultant
Your organisation	Microsoft
Favourite movie	The Castle
Favourite blog	Raymond Chen Kim Cameron
The question you get asked most often by your customers about Unified Communications	How can unified communications be realised?
Other than your own organisation, which company do you collaborate the most with around Unified Communications?	BHP Billiton Dimension Data
Your bold prediction for unified communication is that by 2010 …	In 2010 you’ll simply contact Brendan Carius using the communication mode of your choice. There is no need to remember my mobile number, my desk phone number, my email addresses, my IM addresses, my schedule for Wednesday, my working hours, my meetings. Just simply remember you need (and want) to contact ME. You’re communication will reach me, somewhere, somehow in my simplified world.

Editor - Brendan is one of the top 5 most technically gifted Unified Communications experts in Australia.

Australian Unified Communications Leaders – Paul Nichols National Development Manager Dimension Data

oscartr — Thu, 19 Apr 2007 11:29:00 GMT

Name	Paul Nichols
Your title	National Development Manager
Your organisation	Dimension Data Australia
Nickname	Nicko
Favourite movie	Sixth Sense
Favourite book	Kal
The question you get asked most often by your customers about Unified Communications	Is there a quantifiable Return on the Investment in implementing the Business in Unified Communications applications?
Other than your own organisation, which company do you collaborate the most with around Unified Communications?	Cisco
Your bold prediction for unified communication is that by 2010 …	UC will be seen by the leading progressive companies as a best practice standard

Australian Unified Communications Leaders – Jon Farrell Enterprise Architect Dimension Data

oscartr — Thu, 19 Apr 2007 08:03:00 GMT

Name	Jon Farrell
Your title	Enterprise Architect
Your organisation	Dimension Data
Nickname	Big Jon
Favourite movie	Serenity
Favourite book	Anything by Asimov
The question you get asked most often by your customers about Unified Communications	Will it work with what I’ve got?
Other than your own organisation, which company do you collaborate the most with around Unified Communications?	Microsoft and Cisco
Your bold prediction for unified communication is that by 2010 …	Access to UC will be seen as a competitive advantage and be in wide deployment
What is your SIP address?	Jon Farrell

Telsyte Research Report the Future of Unified Communications in Australia

oscartr — Mon, 16 Apr 2007 03:24:00 GMT

I thought I would highlight some local research by Sam Yip from Telsyste specifically on the Australian Unified Communications Market which was published at the back end of 2006. Well worth a read.

Telsyte Research Report the Future of Unified Communications in Australia

Systems Integrators Best Positioned to Benefit from Unified Communications Growth, says Telsyte

Australia’s leading telecommunications research and analysis firm Telsyte today launched a new research publication titled, Future of Unified Communications in Australia, as part of its expanding research coverage into the fast-growing Australian Enterprise Communications market.

The report breaks down the current market FUD (Fear, Uncertainty, and Doubt) around Unified Communications (UC) and provides key essential recommendations for current and potential UC market participants.

Telsyte’s key findings include:

· UC is the killer application that the market has been searching for throughout the past 3-4 years of IP Telephony’s boom in Australia;

· The adoption of UC solutions is currently slow. Telsyte estimates that it will be 4-5 years before UC completely penetrates enterprises, as most UC installations today are still pilots;

· UC requires a high level of staff training and will challenge the way organisations have been running for the past decade; and

· Having conquered the enterprise desktop, Microsoft is poised to be the biggest threat to any current or potential UC player as it is approaching the market in the pursuit of gaining control of hardware to complement its software capabilities.

Telephony Market to Get Ready for Influx of Non-Telephony Players

“Both Enterprise Telephony Vendors and Telephony Channels need to be prepared for the coming wave of non-telephony players to the Enterprise Communications Space,” said Sam Yip, Telsyte Senior Industry Analyst. “They need to recognise that their competitors are no longer confined to traditional telephony players, and explicit IT companies. The main non-telephony players playing in the Enterprise Communications space today are, Microsoft, Google, Skype, Yahoo, and any Internet company that has a substantial reach into enterprise customers.”

According to Telsyte, the next coming weeks and months will see an onslaught of various UC announcements from all market players. “Unified Communications is a long-term strategy, and the best thing any vendor, channel or customer can do in the short term is be informed on the latest market movements around anything even slightly related to UC” said Yip.

Systems Integrators the Only Channels Capable of Unified Communications Sales Today

Telsyte research shows that the only channels that can design, implement and deploy UC properly are systems integrators such as Dimension Data, IBM and HP.

“Systems integrators have the necessary tools and internal structures to deal with the demanding ‘non-telephony’ and ‘non-IT’ side of the Unified Communications value chain, that is, the business integration,” said Yip.

Existing telephony sales channels must either hire this expertise or partner/acquire a business services partner that will be able to complement their technology and industry expertise. “If the future of business communications is Unified Communications, then the outlook for SI’s is a very bright one” said Yip.

The Future of Unified Communications in Australia report defines UC and discusses UC adoption in Australia as well as potential market opportunities and challenges faced by market players. It also provides an up-to-date chart of UC solutions of nine major UC vendors in Australia, and key recommendations for vendors, sales channels, and enterprise customers.

Telsyte is also simultaneously publishing a companion report titled Future of Business Mobility in Australia, which discusses mobile data trends in the Australian enterprise market; mobility as an extension of the corporate IP infrastructure; the impacts of enterprise mobility on the corporate network; the technical and business challenges of going mobile; and market outlooks on mobile devices, wireless technologies, convergence and applications.

For further information, please contact:

Research Enquiries:

Sam Yip

Senior Industry Analyst

Ph: + 61 2 8297 4654

sam.yip@telsyte.com.au

Sales Enquiries:

Mark Kuper

Director of Sales & Marketing

Ph: + 61 2 8297 4619

mark.kuper@telsyte.com.au

About Telsyte

Telsyte is an Australian-based market research and strategy organisation specialising in telecommunications technologies, services and metrics. Telsyte is a wholly owned business unit of leading independent telecommunications consulting firm Gibson Quai – AAS Pty. Ltd. (www.gqaas.com.au).

Dimension Data Unified Communications Podcast - The 7 key considerations for deploying Unified Communications successfully

oscartr — Wed, 11 Apr 2007 04:18:00 GMT

Dimension Data Unified Communications Podcast - The 7 key considerations for deploying Unified Communications successfully

Gavin Hill from Dimension Data discusses Unified Communications 101

A good discussion on impacts of organisational culture, identity management, architecture, design, network infrastructure and support.

Follow up documentation regard this podcast.

This is a presentation Gavin Hill made at Wainhouse in 2005

Unified Communications Market in Australia Version 1.0 Definition

oscartr — Wed, 28 Mar 2007 08:25:00 GMT

I have made a listing of the players in the Australian Unified Communications market place.

The reason I am putting this listing out is making sure everyone locally is connecting with the right organisations

Unified Communications means all industry players need to work together for the benefit of our joint customers

Tell me if I am missing some great local market players.

Let me know if you would like your Unified Communications solution highlighted on our Unified Communications Down Under Blog

3D Networks	Gartner	PolyCom
Adtech Global Solutions	Genesys	Professional Advantage
Alcatel	gen-i	Propensity International
Allcom Networks Pty Ltd	Getronics	Schepisi Communications
Alphawest	Global Connect	Siemens
Avanade	HandsOn Systems	Solutions IT
Avaya	HP	Southern Cross Computer Systems
Blue Arc	IBM	StarCom
BroadReach	I-Comm	Strategic Data Management
C4 Systems Pty Ltd	Integ	TANDBERG
Calltime	IPFX	Tecala
Cisco	KAZ Group	Telsyte
Commander	L7 Solutions	Telstra
Computer Systems (Australia)	LongNeck Consulting	The Frame Group
Computer Telephone Integration	Market Clarity	Total Network Support Pty Ltd
CSC	Message Manager	Unique World Group
Data #3	Mitel	Unisys
Dimension Data	NEC	VoIP Pty Ltd
EDS	Netstar	Webcentral
EMC	New Era Communications	Westan Australia Pty Ltd
Essential Data + Voice	Nortel	Xtream
Frost & Sullivan	NSC	Zeacom
Fujitsu	OBS
	Optus
	Ovum

Big month at VoiceCon

oscartr — Tue, 27 Mar 2007 15:16:00 GMT

Microsoft Set to Deliver Enhanced VoIP Solutions, Lead Unified Communications Shift to Software. Microsoft predicts that in the next three years 100 million Office customers will click to call.

Microsoft to Release Public Beta Technology to Transform VoIP for Businesses – Webcast: Microsoft Business Division President Jeff Raikes discusses the power of software, and the potential of products like Microsoft Office Communications Server 2007 and Office Communicator 2007 to improve business communication with enhanced voice over Internet protocol (VoIP)

Office Communications Server 2007 Beta - get notified when the beta software is ready to download!

Microsoft Exchange Server 2007 Unified Messaging Power-Up Training for Partners

Nortel Builds on its Unified Communications Vision, Solutions Portfolio

Cisco Expands Microsoft Interoperability to Address Customer And Partner Demand – The only customer and partner quoted in this release is from Australia – showing how we lead the world

Mitel to Unveil Latest Enhancements to its Unified Communications Portfolio at VoiceCon Spring 2007

NEC announces enhancements to UNIVERGE Unified Communications Portfolio

RADVISION® to Demonstrate Advanced Video Solutions for Unified Communications at Spring VoiceCon 200

Siemens HiPath Xpressions Delivers Open, Standards-Based Unified Messaging with Siemens HiPath 8000 SIP Softswitch

Well things have moved at an amazing pace in the last 2 years around unified communications.

We are all very pleased to have an Australian customers and partner quoted in worldwide VoiceCon press releases.

Local event - Dimension Data EMC & Microsoft

oscartr — Tue, 27 Mar 2007 14:39:00 GMT

Is your infrastructure ready for Unified Messenging?

Doing a national tour to get the message out that you need to look at your infrastructure if you want to benefit from unified messenging

Dave Hanrahan from Dimension Data will be helping out along with Carl Stanfield from EMC