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Using RSS Feeds in Outlook 2007

Using Outlook to manage and read your RSS feeds has several advantages over a stand-alone aggregator, including the ability to place flags and run rules on any RSS feed to which you subscribe.

Some of you might be wondering what is RSS? Really Simple Syndication (usually referred to as RSS) is a way to get updates to websites sent to you instead of having to go back to the web to see if any changes have been made. In this way, you can keep up-to-date on news and information from many different sources in one place. For example, you could subscribe to the RSS feed for this blog to be notified when we post a new article. You could also subscribe to the MSNBC Top Headlines RSS feed to keep up to date on top news stories. Many companies are starting to use RSS feeds internally to provide their employees with information that doesn’t need to be e-mailed to the entire company.

In the past, people had to use a stand-alone RSS reader such as FeedDemon or an Outlook add-in such as NewsGator to view their RSS feeds. Outlook 2007 now includes a built-in RSS reader, so now you can treat your RSS the way that you treat your mail (using flags, categories, search folders, rules, etc.) without having to use a separate application.

While Outlook is running, it will periodically check the feeds to which you have subscribed and download any new content. Outlook shows an unread count for each feed next to the folder, so you can quickly see if there are new items you haven’t read yet. Because Outlook downloads the RSS feed data from onto your computer, you can access that data even while offline.

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Feeds displayed in Outlook look just like mail folders, and show the unread count next to the feed name

Treat RSS just like E-mail

You can delete posts as you read them or keep posts of interest long after they have been removed from the feed.  You can also categorize posts, move them to a separate folder, or flag them for follow up as you please.  For example, if you are subscribed to a feed from your company’s website, you can easily keep posts mentioning your projects and discard those that are of no interest to you. Or you can set up rules that move interesting RSS posts to your Inbox to bring them to your attention.

If you decide that a feed is no longer important, you can remove the feed by deleting the feed’s folder in Outlook. Outlook will stop downloading new content for the feed and move all the existing downloaded posts to Deleted Items.

One of the really great things about RSS in Outlook is how well it integrates with some of the other features in the product.  For example, I have several RSS feeds to which I subscribe but am not interested in every post they publish.  Instead of scrolling through each feed manually, I use a Search Folder that searches my subscribed feeds for posts with keywords on topics of interest.  Michael describes how to setup this type of Search Folder in this OfficeHours article.

Common Feeds List

Another handy feature is that RSS in Outlook is that the Outlook feed list can be synchronized with the Windows Common Feed List, which is the list of RSS feeds maintained by Internet Explorer 7 (or later). Outlook prompts you to enable this functionally on first startup, and you can later change that decision through Tools, Options.

CommonFeedsList

Feeds from Internet Explorer and other Common Feeds List clients automatically appear in Outlook

When the synchronize option is turned on, any feed added to either IE or Outlook is added to the other automatically.  Deleting a feed from Outlook, however, does not delete the feed from IE, so if you have a feed that is publishing a large volume of posts or very large posts that you do not want filling up your mailbox, you can delete the feed from Outlook but still read it in Internet Explorer.  This way you can keep your favorite feeds - the feeds that you always want to download – in Outlook and any feeds you just want to check on occasionally in Internet Explorer.  Doing so is especially handy for those who have slow internet connections and who want to minimize RSS-related network activity from Outlook.

Downloading Enclosures and Full Articles

The option to download enclosures is also very convenient.  Some RSS feeds have attachments to their RSS items to supplement the content of the article, like a song file, picture, or Office document. Also, some RSS feeds only post minimal data to their RSS items, such as an article summary and a link to the full article. Outlook makes it possible to download the article text as an attachment to the RSS item for viewing offline.  By default, both of these features are turned off, but you may activate either feature by editing a feed’s properties. To edit the properties of a feed, select Tools, then Account Manager from the main Outlook window. Select the RSS Feeds tab to see a list of the RSS Feeds Outlook is downloading for you, and use the Change button to modify a feed’s properties.

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You can also choose to download attachments or update an item directly from the RSS post in Outlook. Click the information bar at the top of the item to view the full article in your web browser, or download additional content.

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Improvements to RSS in Service Pack 1

A number of RSS related improvements were made in the 2007 Microsoft Office Suite Service Pack 1 (SP1).

Most notably, the downloading of duplicate items was the number one customer issue with RSS in Outlook 2007 and we have made improvements to drastically reduce the number and frequency of duplicates.

Another common issue that was resolved in SP1 is that certain feeds would show all items were posted on 12/31/2006 or 1/1/2007.

Additionally we made performance improvements when synchronizing RSS items to the Common Feed List managed by Internet Explorer. This will speed up Outlook if you keep your Outlook feeds synchronized to the Common Feed List.

There are certainly lots of different ways you can use RSS inside of Outlook 2007, and I hope you find some of these tips and tricks useful as you explore on your own.

Thanks for taking a look at RSS in Outlook,

Christopher Stuart
Outlook Software Design Engineer in Test

Posted: Friday, February 08, 2008 9:30 PM by outblog
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Comments

Lars Keller said:

Hi,

I've written a little IE Plugin to subscribe per one click to a RSS Feed. This feature I missed in the Windows RSS Plattform.

Here is the download: http://blog.lars-keller.net/2007/03/05/IE+AddIn+IEFeedIt+Subscribe+In+Windows+RSS+Platform+Mit+Einem+Klick.aspx

If it is interesting for you I can translate it to English. At the moment the post is in German. ;-)

# February 9, 2008 10:07 AM

Johan Nordberg said:

This was one of the features I really was looking forward to i Office 2007 and I used it alot in the beginning. Now I've switched back to Google Reader because of to things:

1. I kept getting duplicate items. Hopefully this is fixed in SP1.

2. Search folders like Unread email counted unread feed items as well, which made in unusable. Feeds are not email. Period. Email have a much higher priority than feeds and should not be included in the unread email search folder.

I ended up with a custom search folder, but it didnt work that well since my custom search folder kept counting unread mail in deleted items, drafts and junk email.

If you fix the search folders I would be glad to use Outlook as a rss reader again.

# February 9, 2008 12:08 PM

JamesNT said:

I have been using the RSS features of IE7 for my blogs.msdn tracking needs.  I may need to give Outlook a second look.

JamesNT

# February 9, 2008 2:47 PM

Tim Anderson said:

Christopher,

Thanks for the interesting article.

I have a couple of questions regarding RSS in Outlook 2007.

1. Why doesn't it use the common feed list directly? I'm really bewildered by this. Microsoft introduces common feed engine for Windows ... Microsoft does not use it in Office ?

2. For exchange users, why are RSS subscriptions local rather than server based? If you have, say, a laptop and a desktop which sync to the same Exchange mailbox, the RSS feeds get messed up (in my experience). Now if you had made RSS a feature of Exchange, rather than Outlook, that would be a good reason *not* to use the common feed list.

We seem to have the worst of both worlds.

Tim

# February 10, 2008 12:39 PM

Mark said:

The biggest thing that bugs me about RSS feeds in Outlook is that you can't edit the feed URL without deleting the feed and then recreating it. And then it re-downloads all of the items that it's already got.

Oh, and logging into someone else's mailbox once you've set up the RSS feeds in Outlook, downloads all the RSS items into that mailbox. Which is highly annoying if it's an administrative mailbox, or the MD's mailbox.

Basically, I think that the RSS implementation in Outlook is only partially thought through and because of this it has some serious flaws in it.

# February 11, 2008 4:15 AM

Mark said:

I see 2 problems with RSS feeds in Outlook.

1) You can't edit them and change the URL (I subscribe to a feed that regularly has it's URL changed). In order to do this at present, you have to delete the subscription and then recreate it. And then it downloads everything again.

2) Outlook downloads all the RSS items even if you're logged into someone elses mailbox. I have to regularly check an administration mailbox (and our MD's mailbox). Logging into them results in RSS items from the feeds I'm subscribed to being downloaded into that mailbox.

I see these as serious flaws in the RSS features of Outlook.

# February 11, 2008 9:23 AM

Christopher Stuart said:

Johan Nordberg:

We have made significant improvements with regards to RSS in Outlook dealing with duplicates.  I would also like to mention that there are some feeds that have a habit of re-posting their posts, effectively creating duplicates on their end.

As for your concern when using search folders, you can tell a search folder to ignore RSS posts.  To do this, go to the search folder in question and right-click on it.  From the right-click menu, select "Customize this search folder...", then from the dialog that appears, select "browse" from "Mail from these folders will be included in this search folder".  From there, you can select which folders to aim the search folder at, and exclude the RSS folder.

Tim Anderson:

The Common feeds list is what IE (Internet Explorer) uses to check RSS feeds.  The separate list for Outlook was introduced so that you could have feeds appearing in Outlook but not in IE and vice versa.  One scenario where this might be of good use is if you are subscribed to a feed that makes a lot of very large posts.  For performance reasons, you may not want to have this feed downloading to Outlook all the time, but you may still want to look at it occasionally in IE.  Also, Outlook saves any RSS feeds to your exchange account, so if you have multiple accounts on multiple machines, RSS feeds will propagate from one account to another.  If you did not have the ability to turn that off (which is what relying on the CFL would cause), then any feed you subscribed to on IE on any computer with your account would immediately appear on any other computer without your ability to control it.

RSS is propagated on exchange.  Why is it that you believe that it is not?

Mark:

How many RSS feeds do you subscribe to that frequently change URLs?  We weren't really looking at that as a common user scenario when we were working on the feature.

As for your administrative mailbox picking up RSS feeds, when you want to log on to that account, just turn off sync to the Common Feeds List and it won't pick up any additional RSS feeds.  To do that, please go to tools->Options...->"Other" tab->"Advanced Options..." button.  On the dialog that appears, look for "Sync RSS Feeds to the Common Feeds List" and turn it off.  That will stop unwanted feeds from appearing in your other accounts.

Regards,

-Chris Stuart

# February 12, 2008 12:21 PM

shitals said:

I cannot believe this type of lousy, clunky and kludgy feature is actually released in mainstream Office product. I tried to use this feature and I'm so infinitely frustrated that I never ever gonna touch it with 10 foot pole in the future. I trusted the Outlook product team and imported all of my 2500 feeds. Now I'm trying to get read of those feeds and guess what? I'm supposed to delete this one by one whole day long. I'm not sure who even coded this thing and dared to release it out. Seriously. Outlook is frustratingly outdated as it is. You don't have to top this off.

# February 20, 2008 9:52 PM

jmcbrat said:

I want to display the latest three rss pages (title as a link) in an email. Basically I want this to function like a google gadget in my email.  How do I do this?

# March 7, 2008 9:40 AM

monty said:

I have to agree with Mark. The RSS URL's don't change often but they change enough to make you aware of the lack of feature and piss you off when it does change. For this reason I've dropped outlook as my preferred RSS reader.

Also fact that for some reason it seems to just stop getting the feeds even though it's running and patched to the latest level. The fact you can't get to the URL's just compounds the problem of recreating the RSS feed to overcome the bug.

Oh well it was a good idea but not executed with user flexibility in mind nor stability. Back to a third party free reader without the issues or limitations.

The feeds just stopping downloading/displaying new items seems to be a common thing too.

# March 10, 2008 12:08 PM

Lost feed Updates said:

Lost syncronization. Some of the feeds are no longer updated in Outlook 2007. There is no easy way to fix this without getting duplicat feeds.

Why wasn't this fixed? there are loads of us that have this problem.

# March 20, 2008 8:26 AM

john said:

my #1 complaint for 07 outlook rss is the fact that i cant "merge" rss folders. for example, i want to have all of my gaming rss sites in one folder and all of my tech/work rss in another.

I've tried to find away around this (editing the outlook today layout) but i cant find one solid way to fix this.

maybe a patch? :)

# March 24, 2008 4:48 PM

Curt said:

I have so many feeds hundreds and now I want to delete them. Why can't I just hit CTRL and click each RSS folder and delete them ALL?  One by one will take hours!!

# March 25, 2008 10:34 AM

Raul Lopez Garcia said:

I keep getting the following error:

Task 'RSS Feeds' reported error (0xE7240155) : 'Synchronization to RSS Feed:"http://blogs.technet.com/learning_innovation/rss.xml"">http://blogs.technet.com/learning_innovation/rss.xml" has failed. Outlook cannot download the RSS content from http://blogs.technet.com/learning_innovation/rss.xml because of a problem connecting to the server.'

Task 'RSS Feeds' reported error (0xE7240155) : 'Outlook cannot download the RSS content from http://blogs.technet.com/learning_innovation/rss.xml because of a problem connecting to the server. An OLE registration error occurred. The program is not correctly installed. Run Setup again for the program.'

# March 25, 2008 3:44 PM

Michael Ferreira said:

I've noticed that one of my RSS feed "disappeared" from the folder list (below RSS Feed).  However, when I add it (again) I'm told it's already there.   How can I enable the folder to reappear?

# April 9, 2008 8:46 AM

jamesk said:

i am experiencing failure of Outlook 2007 SP1 to re-check the feed.  it checks the feed when created, when the program re-starts and when you manually do a send/receive; but, otherwise does not check the feed during the automatic send/receives.  it recognizes the feed's download interval.  i have tried this with 4 different rss feeds.  same results.  any ideas?

# April 9, 2008 2:07 PM

Jereck Daren said:

I understand why feeds deleted in IE are not deleted from Outlook (and those deleted from Outlook not deleted from IE) but why isn't there an option to turn this feature off ?

Actually I'd prefer having only one feed list for all programs (IE, Outlook, Sidebar Gadget, etc. ..) in my computer.

# April 11, 2008 6:39 AM

Jeremy Behmoaras said:

I would like to be able to retrieve posts that are older than x number of days. As i just started using outlook 2007, i only have feeds since a few days before i started using the software. How can retrive all those archived posts?

# April 14, 2008 10:56 PM

Jereck said:

Jeremy Behmoaras > I don't think you can : feeds are published by their own editors in an XML format (the feed itself).

This XML Document contain only the latest headlines. The exact number of these headlines is choosed by the editor, and, each time a new entry is added in the feed, the oldest one is removed (it's a FIFO behaviour).

Some RSS clients (like Outlook and the Windows RSS Platform) keep the older feed entries in some kind of local store, so you can always see these entries, but these are no longer publish by their original editors.

# April 15, 2008 12:43 PM

vlonsky said:

Hi Chris. I really like the Outlook RSS implementation - very convenient. One problem I'm having though and maybe I just set it up wrong.

I created subforlders in Outlook for various groups of feeds (Microsoft Feeds, etc). But while the feeds themselves seem to be present in both IE7 and Outlook 07, the folder strucure isn't synced. So, when I try to subscribe to a feed with IE, I can't simply add it to the appropriate folder that I set up in Outlook. Any thoughts?

What I have to do now is hit the subscribe button in IE, copy the feed address from the address line, switch to Outlook, go to tools/account/rss/new, add it and then change to the folder where I want it to live.

I'm sure I probably just got into a bad habit and maybe set things up wrong, but any thoughts on how I can streamline adding feeds to Outlook from IE? Thanks.

# May 19, 2008 1:35 AM

Kevin Moore said:

I've used RSS feeds with Outlook 2007 with no problem. I have now loaded up a "corporate image" on a notebook with everything setup for me, kind of.  The RSS Feeds folder is still in the list underneath the Exchange mailbox, but none of the feeds are getting updated.  

Upon further review, I have found that RSS is no longer setup as an account.  I tried going into mail setup to add RSS but there isn't an option for it.

Could the "corporate image" be built without RSS support?  Is there anyway to add it?  

Thanks!

# May 19, 2008 8:57 AM

Matt Steinberg said:

Chris, I use this all the time and really like it.  My problem is that one of my RSS feeds is from a SharePoint list and for some reason, Outlooks is marking five items in the list as unread over and over again, even though the feed in IE does not.  Any ideas?

# May 29, 2008 2:09 PM

Jason said:

I went on vacation last week and when I came back all of my RSS feeds are not being updated. I have spent a considerable amount of time on this and finally found the Send/Receive Group option. When I go to edit my default send/receive group and click on RSS there are only new ones added. It completely removed my regular RSS feeds.

The feeds are still in the Common Feeds List because I can see them in Internet Explorer. They are all being updated and everything looks good there but Outlook seems to have totally dropped them.

The RSS capability seems like such a basic feature to include in Outlook and I am really disappointed that it functions so poorly. I will have to explore other RSS reader options until this product matures.

# June 10, 2008 11:29 AM

joe said:

Regarding deleting multiple rss items. Am I missing something? I just press control+A to select all items, then just place them in deleted items.

# June 12, 2008 3:41 PM

Daniel said:

I'm very frustrated with the Outlook RSS integration.  I currently do not receive any updates to any of the RSS feeds to which I am subscribed.  Looking at my Groups, all the check marks are set to down load updates, I don't have any synchronization filters set.  All in all, this is a bad user experience and it does not do the job it was intended to do - download posts.

I run Outlook 2007 SP1 on Windows Server 2003 and manually add the RSS URL's using the "Add a New RSS Feed..." menu item.

# June 24, 2008 6:22 PM

Punit said:

Hi Chris: RSS feed option does not show in my account settings/ options. When I try to add RSS feed, I get a message stating that administrator has turned off this option. It is my personal computer, and there is no other administrator. I suspect the problem originates during a disk clean up. It was working before that. could you or anyone on this forum advise me what to do? Thanks

# July 4, 2008 1:54 AM

dariust said:

Can someone explain what makes a feed show up as unread? Is it the pubDate or guid or the fact that the content has changed? Thanks.

# July 21, 2008 12:15 PM

bcb said:

I've noticed that Outlook 2007 never updates most of my feeds. I found this post by searching for the problem, and saw that there was an "Update Limit" setting. Since most RSS publishers don't include their update rate (which I discovered is set by a sy namespace setting below), I unchecked this box. But how do I force Outlook to refresh a feed, as even after unchecking this option, the feeds haven't refreshed.

xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"

<sy:updatePeriod>daily</sy:updatePeriod>

 <sy:updateFrequency>6</sy:updateFrequency>

 <sy:updateBase>2000-01-01T12:00+00:00</sy:updateBase>

# July 21, 2008 3:39 PM

Kinshuk said:

Hi

I need to read feeds offline quite often, and most of the feeds I read have only minimal data in the feed itself, so I have set up Outlook to download whole article as HTML. But when I am offline, I find that none of teh images have been downloaded with the whole article.

Any suggestions?

Regards.

Kinshuk

# July 29, 2008 11:41 PM

psesgladden said:

Punit, I'm having the same problem with the RSS Feed option tab missing from the Account Settings. Although the RSS Feeds folders is listed in my Mailbox. We're setup a little different because we do have an Exchange server. However I'm not sure that is the problem, because the RSS Feeds works on other computers on the network. I pretty sure it's specific to the computer b/c no matter who logs on to it and setups Outlook 2007 client, we get the same message: administrator has turned off this option.

Did you find a solution?

# July 31, 2008 12:13 PM

Michael said:

There seems to be a lot of chatter on the net about RSS feeds in Outlook failing to update.  I too have encountered this problem.  

I believe my problems may stem from installing Windows XP on another partition and then accessing the Outlook PST file from Outlook 2007 installed on the new partition. When I return to the old partition my existing RSS feeds were no longer updating. Now only RSS feeds created after that date are being processed.

Hope this helps you sort this problem out.  Outlook 2007's RSS feature is nice, but the glitches are a real killer.  

# July 31, 2008 8:46 PM
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