Microsoft Office Outlook Team Blog

A quick note to let you know that there are performance problems not covered either by the KB mentioned above nor the sync filter... which I presume you already know.

We are a small Var specializing in sbs. Internally we all moved to office 2007 some time back. We all use the same anti-virus (eTrust).

On my machine I notice that Outlook often 'stops' when going from email to email - pressing down-arrow or delete keys, or clicking on the message in the list. Generally its fast, but I get periods in which it is abysmal.

I run XP, my collegues run XP and Vista, however they don't notice any particular problems. I have a recent P4 with 2gb memory. Other apps like virtual pc, visual studio, etc do not suffer from pauses.

I also see the problems on my laptop - where I have the same roaming profile.

So, its probably due to something specific to my profile but I can't work out what.

I have around 800mb of email. I have no add-ins that I know of (though it is difficult to tell if something external is being loaded). I use 50 or so rules all of which move incoming mail to subfolders. I have about 30 RSS feeds and do not sync with IE. I only have a connection with our local Exchange 2003 server.

I previously had outlook 2003 and upgraded. 2003 did not suffer this odd problem. 2007 also crashes about once a with an exception - which I send to MS.

BPA for Outlook anyone?

Hope this helps.

Ian Murphy

Our biggest issue with Outlook 2007 is the performance difference between XP SP2 and Vista (RTM or SP1).  This is only evident on large (using your definition) mailboxes in cache mode.  It is very noticeable slower on Vista than it is on XP.  We can't seem to really improve it other than faster hard drives.  I haven't done as much testing with Office 2007 SP1, but what we have done seems the same.

I've noticed that having BCM 2007 running also zaps performance from outlook.  I've disabled it using the loadbehaviour key in the registry and performance improves a lot.  

Microsoft specify that the OST is permitted to grow up to 20GB and they support that.  What they don't support is good performance for it which is a shame really.  We are forced to use workarounds to get our mailbox down to 1/10th the maximum size just to get some decent performance.  The workarounds limit my effectiveness as I don't have a complete copy of my mailbox offline.

Microsoft - you should be ashamed at this!

Hello,

I have to add a comment about this issue. IMO, you are not acknowledging how serious is the issue about the slowdowns and freeze-ups that ordinary users are experiencing with this software. You know how central the use of Outlook is to many users. I'm a ColdFusion developer, and more hands-on than most when it comes to computers and software. Users all over the web are complaining about this issue.

I've been a Microsoft client all my life, but the delay I experience with Outlook is more than a "nuisance", and for smart people, you are seriously deluding yourselves to think that people will continue to put up with it when "better" comes along. Ever hear of Leopard??? HELLO! Is anyone listening there? Balmer? Gates? Come on - you guys are smart. Dump this software and give users something that is a tribute to Microsoft!

hello,

I used to be able to get a nice view of Un-Replied-To messages (usually these need action) by using a custom DASL filter

NOT ("http://schemas.microsoft.com/mapi/proptag/0x10810003" >= '102' AND "http://schemas.microsoft.com/mapi/proptag/0x10810003" <= '104')

However in OL2007 I find that this is no longer possible??  Or is it because I am using a hosted Exchange account now?

In any case is there a way to get Outlook to display a list of messages which have not been replied to?

Please help.

Does your local file size conflict with restrictions on your server?  If so, how did you resolve it?