Microsoft Office Outlook Team Blog

Following are the steps to fix this issue:

1-Locate the Outlook Temporary Items folder by opening the Registry and

locating

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Sec urity\OutlookSecureTempFolder

Navigate to the value of this Key. It should be something like:

%USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\ where OLK3D is

some randomly generated string that always starts with OLK

2-Quit Outlook

3-Delete the contents of the folder

4-Launch Outlook

One note: you may not be able to navigate to this folder with your mouse. I

was unable to see the OLK folder on my machine and instead copied the path

from RegEdit into my explorer navigation (pasting into start->run would have

also done the trick). Manually opening up the folder allowed me to delete the

files and solve the problem as well.

Following are the steps to fix this issue:

1-Locate the Outlook Temporary Items folder by opening the Registry and

locating

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Sec urity\OutlookSecureTempFolder

Navigate to the value of this Key. It should be something like:

%USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\ where OLK3D is

some randomly generated string that always starts with OLK

2-Quit Outlook

3-Delete the contents of the folder

4-Launch Outlook

One note: you may not be able to navigate to this folder with your mouse. I

was unable to see the OLK folder on my machine and instead copied the path

from RegEdit into my explorer navigation (pasting into start->run would have

also done the trick). Manually opening up the folder allowed me to delete the

files and solve the problem as well.

Thanks Guys cool job...it does the trick..lot helpfull