Frequently Asked Questions about the February CU

re: Frequently Asked Questions about the February CU

bahutch — Sat, 14 Mar 2009 18:44:26 GMT

This is totally unrelated to the CU...but I am hoping someone can point me in the right direction. I have Outlook 2003, and I have a message that was not able to send--it was stuck (hey it happens sometimes), so I deleted it. This is usually the end, but this time, even though the message is not in the outbox, and it is not stopping other messages from being sent, outlook is trying to send the file, continuously, slowing up my computer! I have tried fix and repair, to no avail. Should I uninstall and re-install outlook? (Will this lose all my messages and settings?) What should I do? Note: This is not a large file issue...I have 3 different e-mail accounts setup, and one of them just won't send anything out--so it could just be related to that IMAP account...Should I just delete that account and re-add it?

re: Frequently Asked Questions about the February CU

ababiec — Mon, 16 Mar 2009 18:18:26 GMT

Thx for this update - my Outlook is much more quicker to load.

re: Frequently Asked Questions about the February CU

jarleyhorse — Tue, 24 Mar 2009 16:55:12 GMT

Downloading and installing the February CU made my Outlook 110% better. Thank you for your hard work; it paid off. Before, my Outlook was slow, locked up, didn't shut down right, etc.

re: Will February CU fix problem with large email stuck in outbox?

Doug St — Sat, 28 Mar 2009 18:18:33 GMT

I am on Vista Home Premium 64 bit Edition

I have Outlook 2007

I use Quest/MSN as my ISP with Hotmail availabilty

My Outlook profile is set up as HTTP

I have spent over 12 hours on the phone with 4 different MS technicians trying to get this problem fixed - CASE # 1096975062. The last tech, Karunakaran Patrick, re-installed Office twice, created a new Outlook Profle, disabled my virus software, tested to make sure MSN Hotmail could send the same message (sent OK), retested Outlook with a large file multiple times and finally agreed that there was nothing that could be done to solve the problem - told me to fill out the survey and hopefully someone whould look into the problem.

One of the last entries into the Outblog before it was closed to new entries (Why closed?) dated 8/5/08 said you were trying to better understand the issue which implies you are working on fixing it.

PLEASE HELP - where are you on this? Will the Feb CU fix this problem or is there something else coming?

Please advise Thanks

Doug Strasser

re: Frequently Asked Questions about the February CU

Doug St — Sat, 28 Mar 2009 18:25:01 GMT

Revised Posting

Problem: Every email with large attachment (>3Mb)gets stuck in Outbox - email gets sent multiple times until you delete the email from the Outbox (very difficult to delete.

I am on Vista Home Premium 64 bit Edition

I have Outlook 2007

I use Quest/MSN as my ISP with Hotmail availabilty

My Outlook profile is set up as HTTP

One of the last entries into the Outblog before it was closed to new entries (Why closed?) dated 8/5/08 said you were trying to better understand the issue which implies you are working on fixing it.

PLEASE HELP - where are you on this? Will the Feb CU fix this problem or is there something else coming?

Please advise Thanks

Doug Strasser

re: Frequently Asked Questions about the February CU

testn — Tue, 14 Apr 2009 07:38:46 GMT

After installing February CU, my Outlook is actually slower not faster. It occasionally froze for 5-10 seconds just to open an email with small attachment with harddisk spinning around. BTW, I have Outlook Live Connector installed.

re: Frequently Asked Questions about the February CU

outblog — Tue, 14 Apr 2009 19:21:23 GMT

Hey everyone -

Some users are reporting that the February CU is failing to install with "error code 40".

To fix this, try running the update as the administrator (Right click on the update, choose Run as Administrator) -- that could fix the problem.

Tom O'Neill

Outlook Program Manager