Many users have run in to an intermittent problem with submitting bugs or suggestions. After filling out the form, they click Submit and the site crashes or redirects to the home page without actually submitting the issue.  This bug with the Product Feedback Center has been reported several times, here’s one example: http://lab.msdn.microsoft.com/ProductFeedback/viewFeedback.aspx?feedbackid=e3af9052-e780-4031-90b9-b01c0ffe1a23

 

The PFC Team is investigating this issue. So far, they have not been able to reproduce the bug internally. They would like to fix this problem as soon as possible since it’s incredibly frustrating for users to lose their work after spending time reporting a bug. If you have had this problem, please post your repro steps here or send them via email. It would be a great help in getting this issue resolved more quickly.

 

In the meanwhile, I recommend first typing any long bug descriptions and repro steps into a text editor like notepad or Word first and then pasting into the bug report form.

 

Sorry for the inconvenience and for anyone who’s bug reports where lost. I hope this issue will be resolved soon and that users won’t be discouraged from submitting feedback because of it. The bugs and suggestions we get from customers are extremely valuable.


Thanks,
Marie Hagman

Visual Studio

Program Manager