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Microsoft released a HotFix for NETCF v3.5 on Windows Mobile 6.1.4 onwards, to address basic functionalities of WebBrowser control

Yet another demonstration of the added value provided by the Technical Support A very impressive example of collaboration between Technical Support and Dev Team FIX is public now ( link to KB Article ) A few weeks ago I’ve started handling a Service Request Read More...
Posted Tuesday, September 29, 2009 3:52 PM by Raffaele Limosani | 0 Comments

New opening: Italian Dev Support blog

Yesterday my Italian colleagues in Developer Support and I officially inaugurated our new team blog: if you can read Italian then join us at http://blogs.msdn.com/itasupport . CIAO! ~raffaele Read More...
Posted Friday, September 11, 2009 3:03 PM by Raffaele Limosani | 0 Comments

SIP Button Icon disappears after closing dialogs in NETCF v2 applications

I thought this was something well known by the Mobile Dev Community, but maybe this is not true, since I’ve recently worked on a similar case.. so it may be worth sharing it here! Under some special circumstances, which weren’t possible to reproduce for Read More...
Posted Monday, July 27, 2009 1:39 PM by Raffaele Limosani | 0 Comments

Microsoft released a HotFix for NETCF v3.5 on Windows Mobile: now you can use Web Services over SSL (without worrying about empty packets)

System.Net.WebException: Unable to read data from the transport connection (System.Net.Sockets.SocketException: Unknown error (0x0)) Use HotFix responsibly! Today my co-worker Carmelo (thanks for sharing this! ) found something that NETCF Developers were Read More...
Posted Wednesday, May 20, 2009 5:38 PM by Raffaele Limosani | 1 Comments

O Service Request (about NETCF Memory Leak…), where art thoU?

I’m losing my expertise on this!! After blogging about it to spread out the usual suggestions I was used to give to ISVs with troubles around memory, I simply quitted handling this kind of cases! Either v3.5 addressed all known bugs, either NETCF developers Read More...
Posted Wednesday, May 20, 2009 9:45 AM by Raffaele Limosani | 1 Comments

Yet Another Technical Support’s added value: Engagement of Dev Teams

Some bloggers within Technical Support Example of added value given by Technical Support: Devs’ engagement   Comments about NETCF on ARMv6 and ARMv7 I often have to do some marketing for Microsoft Technical Support , because it’s something everyone Read More...
Posted Monday, May 18, 2009 8:55 AM by Raffaele Limosani | 1 Comments

Wireless Programming on Windows Mobile: supported or not supported?

I can’t take WZC for granted… but, at least, can I programmatically turn WiFi on and off? ossvcs.dll’s Wireless Device Power Management Functions WiFi driver is a Power Manager-controllable NDIS Miniport Driver Introducing: RIL Driver and IP Helper APIs Read More...
Posted Friday, February 27, 2009 10:33 AM by Raffaele Limosani | 7 Comments

Yet Another Technical Support’s added value: Architectural Guidelines

Advisory Services vs Problem\Resolution Architectures for dynamic forms in NETCF Many developers out there don’t know the full potential provided by the experts at Microsoft Technical Support… and I really want to do some marketing here!! For example, Read More...
Posted Tuesday, February 10, 2009 5:44 PM by Raffaele Limosani | 2 Comments

GOTCHA 2: thanks Tess!!

WOW!!!   Being linked by one of the most followed blogs about .NET Troubleshooting is really a honor!! And by the way, if you are interested on ASP.NET, Debugging and similar, you MUST know Tess Ferrandez' blog ! Thanks Tess!!   Cheers, ~raffael Read More...
Posted Wednesday, November 26, 2008 9:25 AM by Raffaele Limosani | 1 Comments

LAP Plugin freezes at startup on Windows Mobile 6 Classic

SDK Sample LAP for Pocket PC is meant to work on Windows Mobile 6 Professional only: here you can see how to modify it so that it can work on a Classic device as well.   Have you ever tried to use the SDK Pocket PC's Sample for LAP on a Windows Mobile Read More...
Posted Monday, October 06, 2008 2:56 PM by Raffaele Limosani | 0 Comments

TSANet Alliance (Is the problem OEM-specific?)

What if I have a problem on one device model only? I.e. the same code works like a charm on every Windows Mobile-based device but one... can Microsoft help me engaging the OEM who customized the platform (as they only know what they put in it)? Well... Read More...
Posted Friday, August 22, 2008 11:09 AM by Raffaele Limosani | 1 Comments
Filed under:

get what you paid for!!

[ subtitle: How to open a Service Request at Microsoft Technical Support ] I've been contacted by some developers asking details about how to open a Service Request at Microsoft Technical Support: after my interview with Chris pointed by my previous post Read More...
Posted Wednesday, May 14, 2008 4:28 PM by Raffaele Limosani | 3 Comments
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Make sure you realize (or realise...) Your Potential with Microsoft Technical Support!!

Ehy, check this out!! I felt really honored when my friend Chris proposed to interview me: he gave me the wonderful opportunity not only to present myself but above all to talk about the opportunities developers have with Microsoft Technical Support: Read More...
Posted Wednesday, April 09, 2008 12:47 PM by Raffaele Limosani | 1 Comments
Filed under:

Supporting Kiosk-Applications on Windows Mobile (Technically achievable vs. supported)

- Why unsupported - Supported examples - System Center Mobile Device Manager 2008 Every now and then we receive requests from ISV Application Developers regarding how to restrict users' access to the device functionality by writing a KIOSK application: Read More...
Posted Saturday, March 01, 2008 4:17 PM by Raffaele Limosani | 6 Comments

Support Boundaries for Windows Mobile Programming (Developing Drivers, for example... Or even WiFi Programming)

Now an "administrative" post... no code here but a clarification about some support boundaries, since sometimes it happens that as Microsoft Technical Support engineers we can't help developers and device end-users and here I'd like to try explaining Read More...
Posted Wednesday, February 27, 2008 10:52 AM by Raffaele Limosani | 2 Comments
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