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Vista Remote Desktop Connection Authentication FAQ

 Update: Some additional improvements are coming in this area.  Please see this article.

There has been a lot of feedback about the new authentication features introduced in the latest version of the Remote Desktop Connection client. These features are part of our efforts to improve security for Terminal Services (TS) in Windows Vista and Windows Server code name “Longhorn” , however some users have run into a variety of problems that have caused frustration. In order to alleviate some of the frustrations, below is an FAQ on various symptoms users have run into, along with solutions and workarounds.

  1. Prompted for Authentication Twice when connecting to TS in Windows Server 2003
  2. Prompted for Authentication Twice when connecting to TS in Windows 2000 Server
  3. Credentials Entered in TS client rejected when connecting to Windows Server 2003
  4. Saved credentials do not work
  5. Cannot use smart card credentials to logon when running Remote Desktop on XP or Windows Server 2003?
  6. How to remove invalid pre-populated domain names
  7. The pre-populated username in the credentials dialog does not match the username that is in the RDP file?
  8. Can’t change domain name when running Vista Remote Desktop Connection client.
  9. How to eliminate the  ‘Remote Desktop Cannot verify the identity of the computer you want to connect to…” messages
  10. When to use the “enablecredsspsupport:i:0” RDP file option.

Prompted for Authentication Twice when connecting to TS in Windows Server 2003

When using Remote Desktop Client 6.0 to connect to a Windows 2003 machine, some users have to enter credentials twice. Once before connection they will see Picture 1 below if they have Windows XP or Windows Server 2003 as the client or Picture 2 if they are using Windows Vista as the client.

Picture 1 - Windows XP - Windows Server 2003

Picture 1

Picture 2 - Windows Vista


 The second time they will be prompted as the remote servers logon screen (picture 3)

No error messages will be shown.

Picture 3

 

Answer: This is most likely the result of the way the remote server is configured. There are two possible settings that may be causing this:

  1. The most likely is the “Always prompt for password” setting is enabled on the server. In order to disable the setting,  the administrator of the server you are connecting to must run Terminal Server Configuration administrative tool (tscc.msc) and double click on RDP-Tcp. In the “Logon Settings” tab, there is an option labeled “Always prompt for password” (see the option circled in red below).

  2. Alternatively: For Windows Server 2003, an administrator may have set the group policy located at: “Administrative Templates\Windows Components\Terminal Services\Encryption and Security\Always prompt client for password upon connection”. For Vista, this same policy is located “Administrative Templates\Windows Components\Terminal Services\Terminal Server\Security\Always prompt client for password upon connection.”  Note: This policy is set as not configured by default; if this has been set remember it could have been configured either on the local group policy or a domain based group policy.

When either the option in Terminal Server Configuration administrative tool (tscc.msc) is selected or the group policy is enabled, the TS server will always show a winlogon prompt, regardless of what version of the Remote Desktop Client the user is running.

Prompted for Authentication Twice when connecting to Terminal Services in Windows 2000 Server

Why do users always have to enter credentials twice on Windows 2000 Server?

Answer: The setting in tscc.msc mentioned in the first question is enabled by default on Windows 2000. The administrator should disable this setting to fix the undesired behavior. Afterwards, the user can expect to not run into the winlogon screen or duplicate prompts.

Credentials Entered in TS client rejected when connecting to Windows Server 2003

Why is it that when connecting to Windows Server 2003, the credentials entered in the credentials dialog are rejected as follows:

AlwaysPrompt

Answer: The above behavior is caused when winlogon on the TS server cannot validate your credentials. This may be from a number of reasons: For example, the password or username may be incorrect. Other times, (and this may be the most frustrating to users), the domain may be in a format that is not recognized by the TS server. The best thing to do, when entering credentials into the credentials dialog, is to make sure that the domain, username, and password are all in a format that the server will accept. For example, let’s say one tries to connect to MyServer and you intend to log in with the MyUserName account from the MyDomain domain. If the user will just type in “MyUserName” in the User Name field in Credentials Dialog, the Windows 2003 Server will automatically pick “MyServer” as the domain value for login and the login will fail. But if the user provides “MyDomain\MyUserName” as input for the User Name, logon will complete successfully.

Saved credentials do not work

Despite having saved credentials, users are still prompted to enter credentials on the remote server’s winlogon screen.

Answer: This can be due to one of two reasons. Either one of the policies mentioned in the answer to the first question are enabled, or the credentials that have been saved are not valid.

In instances where the saved credentials are not valid, there is one possible scenario that may lead to this behavior and cause user confusion. Consider the following:

  1. User tries to connect to server. His username is “MyDomain\test1” and his password is “LogMeOn”
  2. In the credentials dialog, user mistypes his credentials. For his password, instead of typing “LogMeOn”, he types “LogMeO”.
  3. User hits connect, and hits the winlogon screen. There is an error on the server stating “The system could not log you on. Make sure your User name and domain…”, just as in the example above
  4. User properly types his credentials into winlogon, and gets his session.
  5. The next time he goes to connect to the server, the saved credentials will not work.

This is because the credentials that have been saved on the client side are:        

Username: MyDomain\test1

          Password: LogMeO

Note that the password saved is not correct. This happens because whenever the user selects “Remember my credentials” in the credentials dialog, the credentials that are saved are whatever was typed in the credentials dialog. If the credentials are updated after connecting to the server, the correct credentials are not propagated back to the TS client and updated.

If the saved credentials are not correct, you may edit or delete them in Remote Desktop by clicking on the “Options” button. The dialog below should appear. Clicking “delete” will delete the saved credentials, and clicking “edit” will allow you to modify them.

Note that if the text “The saved credentials for this…” do not appear, then credentials are not saved.

Cannot use smart card credentials to logon when running Remote Desktop on Windows XP or Windows Server 2003?

Some users are having trouble using smart card credentials to logon.

Answer: To ensure that you can connect to Windows XP or Windows Server 2003 with smartcards, make sure that smartcards redirection is enabled.

  1. Smart cards must be redirected. To redirect smart cards, click “Options” and select the “Local Resources” tab. In the tab, click on the button labeled “More”. In the dialog that pops up, make sure “Smart Cards” is clicked, as shown below:

  2. Use the drop down box in the credentials dialog to select your smart card credentials. In the example below, the user has the credentials “ZK-07\Administrator” selected. Instead, he needs to select the smart card credentials “Foo-Bar - ITG XXXXX” that is circled in red below.

How to remove invalid pre-populated domain names

Some users have noticed that an invalid pre-populated domain name is placed in front of the user name in the credential dialog. Users are frustrated at having to delete this bad domain on every connection. The sequence of steps causing this behavior is as follows:

  1. User wants to connect to a machine via IP address, say 127.0.0.1.
  2. He enters the correct password and username “Administrator”. He successfully logs on.
  3. The next time he attempts to connect to 127.0.0.1, he sees in the “User name” field of the credentials dialog “127.0.0.1\Administrator”. The user deletes the text “127.0.0.1\” from the user name field and logs on. On successive connections, he is forced to keep deleting this extraneous text.

Answer: When a domain is not presented for the username, Remote Desktop assumes by default that a local server account will be used and the domain name is pre-filled accordingly. In this case, the server name entered was “127.0.0.1”, and as a result, the domain entered was the same. This was done for various reasons in Vista that are too complicated (and irrelevant) to go into detail here.

The best workaround for this behavior is to always enter a proper domain into the credentials dialog. If you are connecting to machine “MyMachine” using the “Administrator” account, do not just enter “Administrator” as the username, enter “MyMachine\Administrator”. From there on out, the proper domain and username will be prepopulated in the credentials dialog. Alternatively, if the user account is an account named “DomainUser” in the domain “MyDomain”, use “MyDomain\DomainUser” instead of just “DomainUser”.

The pre-populated username in the credentials dialog does not match the username that is in the RDP file?

Despite having a string in the RDP file “username:s:Machine\Administrator”, the pre-populated username in the credentials dialog is something different (or maybe even blank).

Answer: This is a result of a design change. Instead of populating the credentials dialog with the last username used to connect to any server, we felt (and received positive feedback) that we should populate the credentials dialog with the last username used to connect to the specific server the user is connecting to. We felt this would provide a better experience. The downside is that users connecting to various machines with the same username would now have to reenter the username once upon their first connection to a machine. From then on, the username will be pre-populated on subsequent connections.

Can’t change domain name when running Windows Vista Remote Desktop Connection client:

In the dialog below, some users don’t see how to change the domain from “127.0.0.1” to “MyDomain”

Answer: To change the domain used in the credential dialog box show above you simply put a fully qualified domain username or UPN.  For example if the domain is called “MyDomain”. Simply enter “MyDomain\<username>” or username@domain.<fqdn> into the username field and the domain will automatically be updated, as shown in the two examples below.

 

 

 

How to eliminate the ‘Remote Desktop cannot verify the identity of the computer you want to connect to…” messages

When you connect to server with the ‘always connect, even if authentication fails’ setting set you will see the following notification dialog:

 

Answer: Before connecting, in Remote Desktop, do the following:

  1. Click on “Options”
  2. Click on the “Advanced Tab”
  3. In “Authentication Options”, select “Always connect, even if authentication fails, as seen below:

This will disable the warning prompt. Please be aware that selecting this option makes it possible for attackers to intercept and modify the data exchanged between client and server.

When to use the “enablecredsspsupport:i:0” RDP file option.

Several other forums on the internet have suggested placing “enablecredsspsupport:i:0” in the RDP file used by the Remote Desktop client.

Answer: This option does disable the new credential prompting behavior, but it also disables support for Network Level Authentication for Vista (and Longhorn Server) RDP connections; Network Level Authentication requires credentials to be provided by the client before a session is created on the server side.

This option is meant for dealing with unexpected failures on connections using Network Level Authentication.

We strongly recommend users avoid using this flag unless none of other fixes described in this post work and no other alternative is available.  If this setting is used try to limit its scope as much as possible by using it only those RDP files meant for connections to specific servers (i.e. avoid setting it in your Default.rdp file).

Deploying this configuration option widely will cause hard to diagnose issues when connecting to Vista and Longhorn Server computers that require Network Level Authentication.

 Update: Some additional improvements are coming in this area.  Please see this article.

Published Monday, January 22, 2007 6:51 PM by termserv

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# Terminal Services Team Blog : Vista Remote Desktop Connection Authentication FAQ

# re: Vista Remote Desktop Connection Authentication FAQ

Great post.  One question, for the item "How to eliminate the ‘Remote Desktop cannot verify the identity of the computer you want to connect to…” messages," I think it is obvious to any slightly observer that the warning message can be suppressed.  

Supressing the message isn't the same as solving the problem, however.  So what I am really wondering is whether Microsoft plans to release an updated server component for Windows Server 2003 R2, WinXP, etc. that will add the security mechanism to avoid the issue you stated: "Please be aware that selecting this option makes it possible for attackers to intercept and modify the data exchanged between client and server."

Monday, January 22, 2007 3:05 PM by tzagotta

# re: Vista Remote Desktop Connection Authentication FAQ

Unfortunately, we do not know when the required pieces for Windows Server 2003 R2, WinXP, etc. will be available.

Monday, January 22, 2007 3:48 PM by Zardosht Kasheff [MS]

# Vista Remote Desktop Connection Authentication FAQ

If you haven't noticed my links on the left hand side of my blog you really need too!!! I've had the

Tuesday, January 23, 2007 12:44 AM by Brian W. McCann

# Entender la autenticación en Remote Desktop 6.0

Como sabéis al usar el cliente 6.0 de Remote Desktop normalmente pide validación antes de entrar en el

Tuesday, January 23, 2007 12:49 AM by Be Geek My Friend

# Terminal Services Team Blog : Vista Remote Desktop Connection Authentication FAQ

Aki az új RDC klienst (6.0) használja, annak érdemes figyelnie ezt a blogot. There has been a lot of

Tuesday, January 23, 2007 5:51 AM by Kurbli

# Annoyed with the new RDP 6.0 client authentication? 'enablecredsspsupport:i:0' is not the answer.

Some places have been suggesting to use 'enablecredsspsupport:i:0' as a way to avoid getting prompted for username and password on RDP connections. The side effect is that it also disables Network Level Authentication support in Vista and Longhorn, whic

Tuesday, January 23, 2007 11:39 AM by Aaron Tiensivu's Blog

# re: Vista Remote Desktop Connection Authentication FAQ

So I've posted this before but not received a response. Server authentication with the older clients will simply refuse to connect if you dont have a trusted certificate on your client. Good for some rudimentary security. Now with the vista client you are providing a way to bypass this. Sure you can override this behaviour - if you own the client. Not the smartest move no?

Tuesday, January 23, 2007 11:42 AM by Banners

# re: Vista Remote Desktop Connection Authentication FAQ

I've experienced a delay between the first prompt and when the terminal session window finally comes up. Its not uncommon for that delay to last almost 30 seconds as I just see a box with "Connecting to <servername>" displayed.

Is there anyway to remedy this? The only suggestion that I've found that worked was to disable Netbios over TCP/IP. That's not really feasible for me as it disables too many other features as well.

Tuesday, January 23, 2007 12:12 PM by N8-the-Great

# re: Vista Remote Desktop Connection Authentication FAQ

If I (or my users @ work) install this update I/we can no longer access our extranet via our Juniper server.

I forget what the cause is. But, I remember that they are working on a fix. Until then, I have to remind users not to install update this at home. But, I'm guessing that anyone running Vista will have no choice?

Good work on the updates, though. Works a treat on my work pc to our servers (same LAN).

Tuesday, January 23, 2007 5:07 PM by Barry McCauley

# I too am "annoyed" with v6.0 RDP Client Behavior

Why mess with a good thing?  Not one admin I've spoken to since 6.0 has said anything nice about the new RDP client.  In fact, many times over, there have been dismay and expressions of anger.

If anything, the 6.0 client SHOULD have a check box where we can either do it the way it's always been done (i.e, 5.0 way of doing things) or the new Microsoft way.

I HATE having to type credentials in only to find out I can't connect to the box.

I've actually heard colleagues try to find 3rd party RDP clients because of this situation.  JavaRDP comes to mind.

And frankly, this situation could have been avoided if more customers were involved in that strategic direction.

Saturday, January 27, 2007 2:08 AM by Jonathan Merrill

# re: Vista Remote Desktop Connection Authentication FAQ

Very frustrating.

Connects fine to W2K server and from there to Win XP Pro but any attempts to connect directly to XP Pro result in a sort of "half way connection" with a black (not blue!) screen and no further activity, not even another request for credentials.

I too get the various combinations of error messages and have obediently followed the article's suggestions to no avail.   Time-wasting and disappointing.

Have exhausted all possible combinations of settings and do not want to connect through a production server all the time to get to my main work-horse PC.

Please publish the equivalent settings to make the new client behave in the old client way.   If that is possible.

Saturday, January 27, 2007 8:25 AM by Denis Brown

# re: Vista Remote Desktop Connection Authentication FAQ

@Jonathan: "Why mess with a good thing?"

It's called improvement.  The new RDP adds additional authentication, which is something that many of us want to see.  There may be some problems in the implementation, although it works for me just fine on the machines I maintain.  I just want to see Microsoft release RDP server for Windows 2003 that includes authentication.

I think a lot of people get caught up in the "change is bad" attitude.  I suggest you find jobs in more slow-changing industries.  If you don't like change, then IT is not for you.

Saturday, January 27, 2007 8:42 AM by tzagotta

# re: Vista Remote Desktop Connection Authentication FAQ

As is typical you have destroyed something that worked perfectly.

I have many RDP profiles (files.)  I have several per machine.  I often need to login as more than one person per machine and can do it easily prior to 6.0.  I simply had one profile (RDP file) per user, pre-configured.  Now I have to enter credentials every time.

What's worse is that I can't seem to figure out how to uninstall this pitiful update.

Great job.  Thanks for taking us backwards.  I guess it's time for VNC.

Monday, January 29, 2007 2:50 PM by Patrick Fogarty

# re: Vista Remote Desktop Connection Authentication FAQ

@Patrick, My RDC client in Vista saves all my user name/passwords for all the different machines I connect to, without having to save individual RDP files, as I did in XP.  Is that not working for you?  I think the new system is more convenient, because it stores the credentials without having to save lots of files.

Monday, January 29, 2007 3:02 PM by tzagotta

# re: Vista Remote Desktop Connection Authentication FAQ

Maybe i'm stupid .. but who wants to save the credentials to a machine ?

Tuesday, January 30, 2007 9:04 AM by Emiel Wieldraaijer

# re: Vista Remote Desktop Connection Authentication FAQ

I do, because it is more convenient, and I don't see any disadvantage in doing so.

Tuesday, January 30, 2007 9:31 AM by tzagotta

# re: Vista Remote Desktop Connection Authentication FAQ

I'm on Vista Business Edition. When attempting to RDP to a W2003 server, I cannot paste in the password, even though I have the clipboard configured to do so.

Is this a new 'feature'?

Tuesday, January 30, 2007 9:30 PM by Bryan

# re: Vista Remote Desktop Connection Authentication FAQ

Today I received an angry call from one of our branch offices, telling me that most terminal clients don’t work anymore. Further inspection revealed that the cause is the new handling of credentials in TSC 6.0: The terminal clients are XP machines with a custom GINA that invokes mstsc.exe (within the guest account context) with a pre-defined tsc.rdp file upon CTRL-ALT-DEL. The RDP file contains the username and domain. Thanks to the new “ignore” feature, this doesn’t work anymore and users complain why they have to provide the username and why they have to do this twice (wrong domain name). I just hope that the “store password” feature is disabled under guest account context; otherwise I can kiss security good-bye. Well, I guess its my fault for trusting Microsoft and enabling auto-approval at WSUS. Because removal isn’t possible, I’m now honored of having the privilege to set-up new clients from scratch. But believe me, this time it’s going to be a Linux solution using rdesktop or something alike.

Wednesday, January 31, 2007 3:28 AM by Manuel

# re: Vista Remote Desktop Connection Authentication FAQ

Manuel, the username that is no longer stored in the RDP file is now stored in the registry, in "HKCU\Software\Microsoft\Terminal Server Client\UsernameHint". I dont see why entering the username is not a one-time cost. Secondly, what is the wrong domain issue? If your users enter the username with the correct domain the first time around, they should not have to enter the username twice.

Bryan, I will look at your issue later today and come back with an answer.

Wednesday, January 31, 2007 11:56 AM by Zardosht Kasheff [MSFT]

# re: Vista Remote Desktop Connection Authentication FAQ

@Zardosht:

First of all, thanks for your answer. Allow me to elaborate the problem to further extend.

“If your users enter the username with the correct domain the first time around, they should not have to enter the username twice.”

The problem is that most users don’t know what a domain is. Seriously. Up to now, the domain name was stored within the RDP file and was preset, no user knowledge or interaction required. Now they have to retype the domain name every time they log on after somebody else, since a terminal client is used by many users connecting to the same server, or carefully select the previous username with the mouse up to the backslash and change the text, which might even take longer. So not only do they have to know what their domain is, they also have to keep in mind how to combine it with their username correctly.

However, that’s not the real problem. The real problem is the “save credentials” option, which is enabled by default. I know that it can be disabled by calling mstsc.exe with /public but guess how surprised I was to find out that now one terminal client user could actually open his/her account to everyone else!

So either change the custom GINA to call mstsc.exe with /public or set enablecredsspsupport:i:0. Well, I choose the second option. Now the only thing users have to do is to select their domain from a list of three (well actually four), which is tolerable. I just don’t get it why you chose to ignore the username/domain settings in RDP files even if enablecredsspsupport is disabled.

Otherwise, the new Remote Desktop seems to be awesome. Spanning, seamless apps,... Thumbs up on those new features.

Wednesday, January 31, 2007 1:15 PM by Manuel

# re: Vista Remote Desktop Connection Authentication FAQ

As for the real problem: "save credentials option, which is enabled by default". Are you sure this is the case? We do not intend on having the "saved credentials" option enabled by default, and we have not heard any reports until now that this was the case.

As for the other issues, we have received feedback from various sources in different scenarios. We are currently looking at ways to make the experience better, and will take this feedback into consideration.

Thanks for your input.

Wednesday, January 31, 2007 2:50 PM by Zardosht Kasheff [MSFT]

# re: Vista Remote Desktop Connection Authentication FAQ

Bryan: The behavior you see is the intended behavior for the credentials dialog throughout Windows Vista.

Wednesday, January 31, 2007 3:33 PM by Zardosht Kasheff [MSFT]

# re: Vista Remote Desktop Connection Authentication FAQ

Zardosht, thanks for the reply.

I can certainly understand the need for this in the normal UAC elevation prompts, but I respectfully submit that it may be a really bad idea for the RDP client!

Consider the case of the support technician who follows strong password complexity guidelines for dozens or hundreds of remote systems; keeping his very complex mixed-case+non-alphanum passwords in a string password manager program. He used to be able to open his password manager, copy the password, and paste it into the RDP dialog. Now that's no longer possible and he must type these purposefully long, painful, hard to type and remember passwords into the RDP dialog.

It probably won't be long before he gives up and goes back to easily typed, remembered, and broken passwords!

Please, dear god please, provide some option for allowing paasswords to be pasted into the RDP dialog!

Wednesday, January 31, 2007 5:48 PM by Bryan

# re: Vista Remote Desktop Connection Authentication FAQ

Bryan, thank you for your feedback. However, this is not a Remote Desktop issue. The credentials dialog is a property of Vista, not Remote Desktop. You will also see the same dialog when you try to join your machine to a domain.

I will forward your feedback to the appropriate people.

Wednesday, January 31, 2007 6:01 PM by Zardosht Kasheff [MSFT]

# re: Vista Remote Desktop Connection Authentication FAQ

Yes, I understand - I'm suggesting that the TS ceredential dialog perhaps *not* use the Vista one, but rather present its own, so as to preserve paste-ability.

Just a thought, but I suspect admins everywhere will thank you, once they start to grasp the impact of this.

Wednesday, January 31, 2007 8:15 PM by Bryan

# re: Vista Remote Desktop Connection Authentication FAQ

As usual Microsoft throws caution to the wind, ignores the whole concept of backwards compatibility, and decides to take something that half worked, and screw it over completely.

The Authentication implementation is a joke, it seems to drop the connection, takes ages to connect to any server... Surely people who implemented it were using it everyday to check whether it is indeed usable.

Just like VS 2005 SP1, it fixes somethings, but breaks others, and the thought of having to compile a .Net 1.1 application in 2005? Gasp, horror and God no.

Thank goodness I can take it off via an update rollback and the old one seems to work okay.

Progress and change are good, as long as their beneficial and don't implore some fundamental problems.

Thursday, February 01, 2007 4:06 AM by Daniel

# re: Vista Remote Desktop Connection Authentication FAQ

Daniel, not all issues are authentication issues. If you are running the RDP client 6.0 on an XP or windows server 2003 (win2k3 )machine, and connect to a Win2k3/XP machine, I do not think authentication is slowing down the connection.

Can you please describe the behavior you are seeing in detail? Is the connection dropped? Always? Sometimes? How much longer does it take to connect? Does connecting to all servers exhibit this behavior?

Thursday, February 01, 2007 11:15 AM by Zardosht Kasheff [MSFT]

# re: Vista Remote Desktop Connection Authentication FAQ

need help here...just upgraded my vaio from XP Professional to Vista Ultimate...here I am away on business and now I cant connect to my office...really bad news...costing me hndreds of thousands of dollars...I am eliminating vista for good, how do i remove vista and roll back to xp???? help me quick

Friday, February 02, 2007 10:42 PM by Stan

# re: Vista Remote Desktop Connection Authentication FAQ

I would like to add my negative experiences with the RDP client 6.0, we have blocked its installation on our network.  I have the following issues

1.  The workaround for the dual authentication prompts is not acceptable.  We enable the setting to always prompt for authentication on all our Terminal Servers to ensure that no user connecting to our servers is doing so from cached credentials.  Following your suggestion means that only users with the latest client will be definately be prompted, we cannot ensure this when staff are working from outside the network.

2.   I agree that it takes much longer to connect to a server with RDP 6.0 than previous versions, the "connecting to" box takes up to 10 secs to appear.

3.   Having an authentication process that cannot as yet be enabled on the current server operating systems is rediculous.  Whilst an IT savy user will simply okay the warning, most of our users that received the prompt were confused, afraid they were doing something wrong and did not connect until they had contacted support.

4.   The save password feature does not work when connecting remotely, I try to cache them when working from home and it doesn't save.  I then do the same thing when connected to our LAN and it does then work from then on anywhere.

5.   Why take away the separate domain field?  I hate this in Vista as well, users get confused by it and it just makes it easier for them to mistype during connection.

6.   Currently I need only one icon to connect to all our servers with each username password set or I can use another server icon just by changing the computer name.  Now each time I do this I have to re-enter the credentials as well.

Basically I agree with some of the points that heightened security is good, but I do not think enough thought has gone into its implication in this case.  It is far to confusing for end users, its authentication system must allow it to work alongside current clients without compromising server security and most importantly this must be fixed before vista becomes widespread

Saturday, February 03, 2007 8:17 AM by Glenn Allan

# re: Vista Remote Desktop Connection Authentication FAQ

@ Stan

Its called backup your data and reinstall XP, there is no rollback

Saturday, February 03, 2007 8:21 AM by Glenn Allan

# re: Vista Remote Desktop Connection Authentication FAQ

I hear your complaints, but have one comment.  I never provide end users with direct access to the Remote Desktop Client, but rather have them logon via the Remote Desktop Web Connection, where you force the proper configuration on the end user, rather than relying on the end user to select the proper configuration settings.

For managing many machines, there are better suited tools than mstsc.exe, i.e. the Remote Desktops MMC or even better the free vRD (VisionApp Remote Desktop).

Your comment about offering an authentication mechanism in a client that is not available in every server OS is not logical.  Is Microsoft supposed to go back and add NLA to RDP 4.0, 5.0, 5.1, 5.2, i.e. on every OS that ships with Terminal Services (not going to happen).

Client features have always been limited by the capability of the RDP host, i.e. Terminal Server, and the client OS, i.e. one can't connect to 2000 TS witn color depth > 8 bit, and one can't save credentials on legacy clients, i.e. Win9x, because the cryptography mechanism is not downlevel compatibile.

Constructive criticism to MSFT is a good thing, but complaining because they made something new to work with a future OS is a bit much.

It's your job to implement technology appropriately, and there are several ways around each of the problems people are complaining about, i.e. don't use the RDP 6 client, use the Remote Desktop Web Connection, don't check the NLA settings, block installation of the client via GPO...

Newer means different, and just because it exists doesn't mean you have to install it.  If you do install it, or allow it to be installed, it's up to you to test and implement it in a way that you can support it.

Patrick Rouse

Microsoft MVP - Terminal Server

Citrix Technology Professional

Provision Networks VIP

President - Session Computing Solutions, LLC

http://www.sessioncomputing.com

Saturday, February 03, 2007 8:55 AM by Patrick Rouse

# re: Vista Remote Desktop Connection Authentication FAQ

I upgraded my XP Professional to Vista Ultimate, so why is it that I can NOT connect to  my office computer using Remote Desktop? It did work perfectly on the XP and very quickly....Is there something I need to do? It asks for my screen name and passwrd, but will not accept it.... Please help...and advise

Thanks

Stan , Miami FL

Sunday, February 04, 2007 10:46 PM by stan

# re: Vista Remote Desktop Connection Authentication FAQ

how do I remove remote desktop 5.1, I want to install rd 6.0

Tuesday, February 06, 2007 10:33 AM by ROSALIE

# re: Vista Remote Desktop Connection Authentication FAQ

Rosalie, You can get it from Windows update.

Tuesday, February 06, 2007 5:20 PM by lcd

# re: Vista Remote Desktop Connection Authentication FAQ

When ever I connet to my Vista box via remote desktop I am unable to get a normal console session to run after disconnecting

Tuesday, February 06, 2007 7:31 PM by Gary Street

# re: Vista Remote Desktop Connection Authentication FAQ

@ Patrick

You miss the point, its not offering a new protocol/client and creating updates for the old OS's out there...

its making the client have the SIMPLIFIED ability to run as its predecessors.

ie. you click on the options button and change the Default Security behavior from that of RDP6, to be that of RDP5... that way the client can act like RDP 5 did and won't require pre-filling out the user and password.

Now let me also expand on THAT part.. have you ever fat fingered an IP or host name?

So then how secure is it, if you have a user fat fingering IP's or Hosts, putting in their user credentials, and then sending them off to some unknown IP somewhere?

The point of the credentials first wasn't security on the client side, and wasn't really security at all from what I've gathered.. but rather to make a DoS attack less easy to the server, by making the authentication happen *before* the server creates a user login space, and uses those resources.  Thus no denial from opening 100 connections to the server, it attempting to create 100 sessions with only 512 megs of ram, or any other resource the server doesn't have ample supply of..

And that part is actually even more simple... that is handled by having VPNs!  Client double clicks the icon, it starts the local VPN to office connection, and then starts RDP to the server of their choice..

It just seems microsoft didn't get that people actually have to work with their softare, and that people wouldn't be so annoyed by some BS stance on security.  Well.. they were wrong again..

just like forcing people to use UNC style naming for domain\usr ... there is NO need for the user to understand UNC if they have three boxes (user / pass / computer or domain)

Wednesday, February 07, 2007 10:05 AM by Robert

# re: Vista Remote Desktop Connection Authentication FAQ

MSTSC 6.0 - So is there a way to skip the initial credientials dialog box and force the user to authenticate at the server login prompt? Our users are hard to train and we don't want them to be confused by this. I have written a script that you can double click and type the server name and it bypasses this but I would prefer to just roll out a policy that surpresses the dialog and forces the login at the screen. PHEW!

Thoughts or work-arounds?

Wednesday, February 07, 2007 5:57 PM by michael.mclaughlin@mnsu.edu

# Domain Names

OK, I'm not a Terminal Services expert and I don't understand half of this nonsense, I merely have a 2000 Terminal Server with access restricted to a single App through the RDP client. This is all internal.

So my boss gets "Automatic Updates" and installs this stupid RDP client (to take issue with Patrick this update was installed by our German IT manager and he wouldn't have known it would cause all these problems even if he'd read the update notes. It is so trivial I don't blame him, it is down to MS to decide what are "appropriate" updates and suprise suprise they pick one which causes me a couple of hours work and sends us all gaily skipping down the path to Vista upgrade through exhaustion).

OK, so I've got around the dual login issue no problem.

As far as I can see you haven't answered the domain problem. It is this. In the old RDP client you could input a server name and a domain to log onto, then the client would log into the particular server, but the login screen would be populated with the domain name.

As it is there doesn't seem to be a way to get the client to do this any more, therefore the dialogue defaults to logging onto the server, however I want them to default to logging onto the domain, they don't have a server account.

End result they have to change the server name to the domain name every time.

You've mentioned this but you don't seem to understand the problem, and everyone else appears to have given up on it.

Friday, February 09, 2007 7:15 AM by Rich

# re: Vista Remote Desktop Connection Authentication FAQ

Rich, the implicit understanding when connecting to Win2k3 and XP machines is that if the username you enter has no domain, then the server name is assumed to be the domain.

If you want the proper domain and username, look at http://blogs.msdn.com/ts/archive/2007/01/22/vista-remote-desktop-connection-authentication-faq.aspx#_How_to_remove.

The users need to enter "MyDomain\username" instead of "username", and from then on out, "MyDomain\username" will show up as the username hint in the credentials dialog.

This is the intended behavior

Friday, February 09, 2007 11:22 AM by Zardosht Kasheff [MSFT]

# re: Vista Remote Desktop Connection Authentication FAQ

So, How to I get back to where I can store credentials?  My RDP either has only the Delete option for credentials (on RDP files I previously had stored), or for a new RDP file, only says Credentials will be prompted for when you connect.

I need to change a password and cannot find out how to get to the edit option, and for new connections, really want to save credentials.

Friday, February 09, 2007 11:35 AM by Doug Farmer

# re: Vista Remote Desktop Connection Authentication FAQ

credentials are now stored in the credentials manager (credman) of windows.

In mstsc.exe, click on the options tab and you should see how to edit/delete credentials

Friday, February 09, 2007 12:03 PM by Zardosht Kasheff [MSFT]

# Vista Remote Desktop Connection Authentication FAQ

Saved credencials my be a good thik, if I could get it to work.  Otherwise, it's a pain to enter that info in twice.  I agree that we should have a choice.  And who idea was it to remove Hyper Terminal?  I found the download and reinstalled and it works just fine.

RSC

www.schmooseme.net/vista

Saturday, February 10, 2007 1:30 PM by RSC

# RDP 6.0 web interaction

A comment and a question:

I've currently only updated my personal workstation.  All users continue to connect through a custom web page which launches the RDP5 ActiveX control.  A quirk I've noticed is that even though I connect with a fqdn which is saved locally and works well enough, upon logoff the domain name is removed from the Winlogon section of the registry.  Users come along after me and can't logon because the logon defaults to the local machine.  I've had to set a script to run at admin logoff that repopulates the domain name in the terminal server's registry.  

Something else I've noticed is that when I connect to the same RDP5 ActiveX web page the users do, I get a prompt from what's clearly the RDP6 client requesting access to local drives.  Strange given that I didn't remove the control nor did I alter the web page.  Would someone elaborate on the relationship between the ActiveX control and the new RDP6 client?  Is the ActiveX OBJECT tag in the web page even necessary now?

Thanks

Mark

Sunday, February 11, 2007 8:23 PM by Mark

# Annoyed with the new RDP 6.0 client authentication? 'enablecredsspsupport:i:0' is not the answer.

Some places have been suggesting to use 'enablecredsspsupport:i:0' as a way to avoid getting prompted for username and password on RDP connections. The side effect is that it also disables Network Level Authentication support in Vista and Longhorn, whic

Monday, February 12, 2007 3:29 PM by Aaron Tiensivu's Blog

# Windows Vista Ultimate Termial Server to Windows 2003 Server on another Domain or Workgroup

When I try to use Windows Vista Ultimate Termial Server to RDP into Windows 2003 Server on another Domain or Workgroup, I get an error and I cannot connect. It merely hangs, then ends the connection.

At first I am prompted with the following:

==============================

Remote Desktop cannot verify the identity of the computer you want to

connect to. This problem can occur if:

1) The remote computer is running a version of Windows that is earlier

than Windows Vista.

2) The remote computer is configured to support only the RDP security

layer.

Contact your network administrator or the owner of the remote computer

for assistance.

Do you want to connect anyway?

==============================

Once you "connect anyway" you get the next message:

Your remote desktop session has ended.

The connection to the remote computer was lost, possibly due to network connectivityproblems. Try connecting to the remote computer again. If the problem continues, contact your network administrator or technical support.

Any ideas?

Tuesday, February 13, 2007 5:03 PM by Brad

# re: Vista Remote Desktop Connection Authentication FAQ

RDP6 is very annoying.

It doesn't save my password when I connect to a Windows 2000 server.

As a domain policy, we have to change our password every month or so. Everytime I change my password, my TSC saved credital needs to be updated again and I could not remember which one I've updated, which one not!

Plase fix it!

Tuesday, February 13, 2007 7:17 PM by George

# re: Vista Remote Desktop Connection Authentication FAQ

The issue with saved credentials when connecting to a Windows 2000 server has been noticed and will be addressed.

Tuesday, February 13, 2007 7:47 PM by Zardosht Kasheff [MSFT]

# re: Vista Remote Desktop Connection Authentication FAQ

I have no problems connecting.. My problem is that it is SOOOO SLOOOWWWW.. Its virtually painting the screen on one block at a time.. Connectin via WinXP is perfect, Vista is so slow i have no idea.. I have stripped it down to basics...  i can not get it to work right at all.

Thursday, February 15, 2007 10:38 PM by Jeff

# re: Vista Remote Desktop Connection Authentication FAQ

ok my question is slightly different, I too get that annoying error when connecting and I go and change the option to always connect even if authentication fails.  And this works a treat, however the next time I run it the option has reverted back.  Is this a GPO that I'm missing that restores this setting?

Friday, February 16, 2007 6:37 AM by Firefox

# re: Vista Remote Desktop Connection Authentication FAQ

Is it not possible for mstsc.exe to automatically present the currently logged on user's credentials to the server?

I need to RDP to about 250 servers, finding the right .rdp file will take me longer than typing my domain\password.  Not to mention that my password changes every 60 days, rendering my .rdp file pointless.

I've also got a problem involving smartcard.  For servers in a different domain, I authenticate my RDP session with smartcard and PIN.  This never works, throws errors on both my Vista x64 desktop and the Windows Server 2003 R2 machine in the other domain.  I know my smartcard is working though, because I can log on to Vista with it, and I can RDP with smartcard credentials to servers in the other domain from Vista x86 or XP desktops.

Friday, February 16, 2007 5:08 PM by Ian

# re: Vista Remote Desktop Connection Authentication FAQ

Vista is rapidly becoming one rolling disappointment.

The MSTSC behaviour is infuriating - and inconsistent with it. I have 2 Vista machines here, one works perfectly (saved RDP details *just work*) and the other doesn't - password details are always blank.

infuriating doesn't begin to describe it - when I have typed my username, password and domain name for the fiftieth damn time today, just to connect to my SBS...

more work and hassle for zero benefit. woo.hoo.

Sunday, February 18, 2007 11:29 AM by Ian

# re: Vista Remote Desktop Connection Authentication FAQ

Please advise - with all versions of vista OS the connection to our 2003 terminal server is so slow! I will hit connect and the login screen starts painting itself one section at a time and never finishes and then finally just goes away. Any solutions to this?

Wednesday, February 21, 2007 3:12 PM by Steve Lavaysse

# re: Vista Remote Desktop Connection Authentication FAQ

I am having so much problems with this!!! It's unbeliavable.

I connect to several clients through VPN/RDP and now that I have a Win Vista Business machine nothing is working. VPN connects just fine but I cannot RDP!! I enter the right user/pwd but always get the message: "Your credentials didn't work..." I don't see any way of deleting credentials (through mstsc.exe>Options). Is there any way of deleting credentials? Editing registry keys perhaps??

TIA for any feedback!!!

Thursday, February 22, 2007 10:31 PM by Roberto

# re: Vista Remote Desktop Connection

Hello all,

   I finally found the answer to why I have been having connection problems using my Vista workstation with Remote Desktop trying to connect our 2003 terminal server.

  After first connecting to the terminal server and logging in successfully to the session, the login screen moves really slow, painting the display one pixel at a time and finally just locking up all together.

   Because of Vistas low initial setting on it's Auto Tuning feature I had to create a new shortcut on the desktop.  Enter the command "cmd" as the shortcut command.

Right-click on the shortcut and select "Run as Administrator".[You will be put in a DOS box]

Type "netsh interface tcp set global autotuninglevel=disabled"

[You should see a successful message]

I had to create the shortcut and use the run as command even though my user was an administator equivalent. Not sure why, but it worked.

Monday, February 26, 2007 1:30 PM by Steve Lavaysse

# re: Vista Remote Desktop Connection Authentication FAQ

I've been experiencing connection issues with extremely slow painting of the Login screen and the connection eventually timing out.

This only occurred when connecting to an SBS 2003 R2 server (via a TS Gateway). RDP worked with all the other servers. Disabling TCP autotuning as suggested by Steve fixed this issue. Thanks for the tip.

Monday, February 26, 2007 4:16 PM by Mark Davies

# Network Level Authentication for Windows XP

How can i get updated Remote Desktop Client for Windows XP that support Network Level Authentication?

Tuesday, February 27, 2007 8:53 AM by Kyaw Tun

# re: Vista Remote Desktop Connection Authentication FAQ

Kyaw, the latest remote desktop client uses Network Level authentication when available. The problem is that Network Level Authentication is a property of the operating system you are running. XP does not currently support NLA and we do not know when it will. Once XP supports NLA, the current remote desktop client will be able to use it.

Tuesday, February 27, 2007 4:33 PM by Zardosht Kasheff [MSFT]

# re: Vista Remote Desktop Connection Authentication FAQ

When I put in MYDOMAIN\Administrator in the credentials for a W2000 server connection, it connects OK but saves Administrator@MYDOMAIN in the registry, and displays this next time I connect.  BUT W2000 only displays Administrator@MYDOMA (ie 15 characters), so you have to change this every time!  It passes the correct string to a 2003 server.  Why can't it either keep the MYDOMAIN\username in the registry (as I initially entered) which works on 2000, or drop what's after the @ sign and use it to select the domain on the 2000 login screen?

Wednesday, February 28, 2007 7:10 AM by Mike_P

# re: Vista Remote Desktop Connection Authentication FAQ

Blah, blah.  Change is change, but a lot of these changes don't do anything other than annoy the hell out of people.  As a consultant, I connect to multiple networks all day, so the pre-filled domains is a complete waste of time as I have to change them almost every time I connect with RDC 6.0.  The client in Vista never remembers my credentials even when I check to save them.  It's just a piece of garbage with all the inconsistencies, but I guess it goes hand-in-hand with Vista overall, because there is no rhyme or reason for some of the changes in Vista as well...

Wednesday, February 28, 2007 9:27 AM by Chris Wong

# re: Vista Remote Desktop Connection Authentication FAQ

is it no longer possible to save more than one username/pwd pair for a particular terminal server? I rely on the security of my workstation, and thus trus that my .rdp files and saved username/pwd combinations are safe. What possible security beneffit could be derived from no longer being able to store more than one username/pwd pair for a particular terminal server?!?!?

Thursday, March 01, 2007 2:28 PM by John McGee

# re: Vista Remote Desktop Connection Authentication FAQ

Is there a way to create two instances of an RDP connection to the same terminal server that use different credentials?  I have tried to do this and it seems that the credentials are stored by server name.  

Just wondering if there is a way to accomplish what I want with this new RDP client.

Thursday, March 01, 2007 4:22 PM by Rich Bergstedt

# re: Vista Remote Desktop Connection Authentication FAQ

In the "How to remove invalid pre-populated domain names", I want to know the details why this was done for various reasons in Vista.

Even if they are too complicated the users should still have the right to know.

Friday, March 02, 2007 5:23 PM by Mike-O

# re: Vista Remote Desktop Connection Authentication FAQ

For some time now I’ve been trying to use Windows Vistas Remote Desktop Connection Application to remotely connect from one Computer with Windows Vista Ultimate installed to another Computer with Windows Vista Ultimate installed on the same local area network and workgroup.

But every time I try to connect to the other PC from either the first or second PC I get the following message:

“The authentication certificate received from the remote computer has expired or it not valid.”

And the thing is I’ve tried pretty much everything from Windows Vista’s Online Help to this Windows Vista Remote Desktop Connection Authentication FAQ and lots more… and still no luck!

So I’m hoping that someone can help me out here, there has to be someone that has experienced exactly (or very similar) the same problem as me and managed to fix it.

So thanks in advance for everyone’s help.

Picture of the error here:

http://www.darrenstraight.com/blog/2007/03/05/windows-vista-remote-desktop-authentication-certificate-error/">http://www.darrenstraight.com/blog/2007/03/05/windows-vista-remote-desktop-authentication-certificate-error/

---

Darren Straight

Microsoft Student Partner

http://www.darrenstraight.com/blog

Sunday, March 04, 2007 7:20 PM by Darren Straight

# Remote Desktop Connection No longer working

I have recently upgraded the remote desktop client on my windows xp box and one of my win2003 servers. I can no longer connect to the win2003 server anymore from the xp workstation. I keep getting the error

The client could not connect to the console of this computer. A new console session cannot be established.

Tried connecting to the console session with /console. Tried rebooting both boxes as well - no avail.

I can connect to another (non upgraded) server OK and from that connect to the actual server I want, but this is not a satisfactory solution.  Do you know what I need to do.

Akhtar

Monday, March 05, 2007 2:31 PM by Akhtar Hussain

# Vista Remote Desktop Connection SLOW

Steve Lavaysse's post above fixed my problem.  Thanks Steve!

Alex

Monday, March 05, 2007 6:26 PM by Alex Mabry

# re: Vista Remote Desktop Connection Authentication FAQ

So if I use the new client on an XP box to connect to another XP box, and the destination XP box has the Novell Client installed, will I always have to be prompted for credentials twice?  I'm assuming yes, and that's really annoying.

Wednesday, March 07, 2007 12:02 PM by Joseph Marton

# re: Vista Remote Desktop Connection Authentication FAQ

My opinion:  Annoying useless changes.

Wednesday, March 07, 2007 10:55 PM by Scuffs

# re: Vista Remote Desktop Connection Authentication FAQ

I've searched around but can't find any information on how to set it so that when anybody connects to a Vista RDP session, they have to manually type in the username/password, versus having the popup screen with the available accounts displayed.

We've already tried setting "Do not Enable Ctrl-Alt-Del" and set it to Disabled.

That works for the interactive desktop, but not remote desktop sessions.

Any thoughts or pointers in the right direction?

--John

Monday, March 12, 2007 3:00 PM by John Q Public

# Saving Credentials Issue on Vista RDP Client

RDP Client on Vista saves credentials per address, using only the machine part of the address but not he port. This creates a problem when someone wants to access multiple machines that are behind a firewall and use the same external address. There is any way to change this behaviour?

Wednesday, March 14, 2007 7:11 AM by Vlad

# re: Vista Remote Desktop Connection Authentication FAQ

No matter how hard you guys try to explain this, it remains a frigging nightmare for a system administrator. Easy solution: detect remote server, if Vista or Longhorn use new way, if anything else use old method.

This is costing me so much freaking time it's not even funny, way to release beta crap to the public. Gimme back my old RDP client.

Thursday, March 15, 2007 7:18 AM by DrAtomic

# re: Vista Remote Desktop Connection Authentication FAQ

We are doing exactly what you are proposing, stay tune, the help is under way.

More details coming...

Thursday, March 15, 2007 1:16 PM by Nelly Porter [MS]

# re: Vista Remote Desktop Connection Authentication FAQ

I can only say that at EVERY SINGLE SYSTEM I sit down that where the 6.0 client is installed I install the 5.2 R2 client even on Vista machines (I carry it on a USB key it’s that annoying to me).  The 6.0 client is just flat out horrible.  It's dog slow, dangerous (saving the username gives someone 1/2 of what they need to get into a remote system and offering to save a pwd EVERY SINGLE time is just flat out ridiculously dangerous with all the laptops that get stolen each year), and VERY time consuming.  What, ‘how is it time consuming’ you ask, ponder this...  A customer domain and username that's 20+ characters long with a pwd that's equally as long, it's 2AM and I get a page saying something on their LAN is flaky so I get out of bed and try to connect only to find out their TS is not online either.  I’ve spent the time entering the domain\username and pwd only to find out their TS isn’t available.  This is the flat out dumbest thing I've ever heard.  

Yes, I can use the hack to stop it from prompting me but I have 200+ .rdp files, how do you suggest I make this global change?

Under an SRX we opened with this we had many other concerns about the 6.0 client that just make the 6.0 client unusable for an admin (or support desk tech) who connects to dozens if not hundreds of remote systems.  First, the PR about how you authenticate before you connect is almost laughable (exactly how many production Terminal Servers support this today?).  I’m sorry but a connection is a connection, period unless you’re going to start issuing some sort of cert to each and every user but even then you’re sending info that cannot be authenticated because you offer to save usernames & pwds.  If I pass a username and pwd either in the background or in the foreground it's still passing.  Second, you claim you're saving resources on the remote server by doing it this way, sorry MS but last I checked WE paid for the hardware NOT you so if we want to be prompted for a username & pwd and that wastes OUR resources that's our right.

Anyway, for those of you who dislike the 6.0 client, find a 2003 Server and install the 5.2 client over the 6.0 client and restore logic to your daily tasks.  The 5.2 client works equally well in Vista as it does on 2k SP4.

Note to MS, please stop breaking things.  Perhaps in Longhorn's later betas you'll listen update this to 6.1 and remove or allow us to disable some of the stuff in the 6.0 client.  If you’re going to break things we’ve used for almost 10 years, please add options to allow admins capabilities to easily turn it off like HKCU (or HKLM)\Software\Microsoft\Terminal Server Client\SecurityLevel=0 that turns of drive warnings for every connection.  Would it be that hard to have the client look to the registry to disable the prompting for and saving of usernames/pwds?  Should take about 10 minutes to add that code.

Thursday, March 15, 2007 2:16 PM by Terabyte

# re: Vista Remote Desktop Connection Authentication FAQ

luogo grande:) nessun osservazioni!

Sunday, March 18, 2007 8:42 AM by ...

# re: Vista Remote Desktop Connection Authentication FAQ

When I try to connect using remote desktop in Windows Vista, it suddenly stops working.  McAfee firewall has been disabled and it doesnt work in safe mode with networking.  Any ideas>

Wednesday, March 21, 2007 12:41 PM by Paul

# re: Vista Remote Desktop Connection Authentication FAQ

Speed: can be fixed (see higher up in the log)

Annoying window when accessing an older client: can be fixed - but you have to do it per RDP file. I have over 100. Well OK, you are working on it, fine.

The fact that you make our jobs more annoying, make our users mad with US instead of you ("What is a domain? Turn it off!") and call that "balking at anything new", telling us it is our job to give support: that is infuriating.

Last but not least: "Newer means different, and just because it exists doesn't mean you have to install it. " (Patrick Rous): LOL

Is this an official statement? So now we are instructed to all turn off automatic updates?

Good one!

Please: come out of your ivory tower, listen to the IT people IN THE FIELD who deal with normal users. I really want to use your client, it is fast, secure and reliable. And it USED TO BE user-friendly.

Thursday, March 22, 2007 6:58 AM by Salmanassar

# re: Vista Remote Desktop Connection Authentication FAQ

I am one of the IT People in the field, and have been for 10+ years, not a MSFT Employee.  My contention is that developers that MSFT add features and make changes at the behest of customers, and people that bash them as if they're working 60 hours a week to intentionally annoy you with new features is a bit childish.  Points are received better if you merely make your case why a new feature is difficult to use, causes business interuption, loss of productivity or poses a security risk.  Calling people names and screaming like a 3 year old (not everyone in this blog) is pointless and non-productive.

The bottom line is that one can choose to use Vista or not, use RDP 6.0 or not, roll back to RDP 5.1.x or 5.2.x or not, manage their clients or not, make tactful comments or not.  

We've provided MSFT with your comments and concerns (along with our own) so you have been hear loud and clear.  

P.S. When the next version is released, it would be prudent to test it before allowing it to be deployed on all of your systems.  I realize that no one has complete control over every piece of software installed on every system they support, but subscribing to "it was in Windows Update, therefor I installed it" is a system that will eventually bite you.  Any software deployed to a corporate environment should undergo some kind of testing.  Applying updates and hoping for the best is not a way to keep your end users happy and productive.  Supporting what gets installed on end user's home PCs is more challenging, but not impossible.  It's better to provide remote access via TSWeb (AKA Remote Desktop Web Connection - RDWC) or 3rd party software that you can control.  With RDWC you can control user's RDP Client configuration.

If you have comments and suggestions (that haven't already been voiced in this blog) on how to improve the RDP Client, by all means provide as much detail about the problem/concern as you can, but please keep it civil.  

Another place to ask questions about Terminal Services or RDP Client Functionality is:

Windows Terminal Services Newsgroup:

http://www.microsoft.com/technet/community/newsgroups/dgbrowser/en-us/default.mspx?dg=microsoft.public.windows.terminal_services

Longhorn Server (LHS) Terminal Services Forum:

http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=580&SiteID=17

Patrick C. Rouse

Microsoft MVP - Terminal Server

Provision Networks VIP

Citrix Technology Professional

President - Session Computing Solutions, LLC

http://www.sessioncomputing.com

Thursday, March 22, 2007 9:46 AM by Patrick Rouse

# re: Vista Remote Desktop Connection Authentication FAQ

When logging on to a SBS 2003 server, and trying to remotely access a client machine (Vista) I can only connect as localmachine\user and get dumped with a session denied if I try to connect as domain\user or just user with the domain preselected. This never happened with XP.

Friday, March 23, 2007 7:56 PM by Robert Chalmers

# re: Vista Remote Desktop freezing

Steve Lavaysse's post above fixed my problem.   Dell on call couldn't figure it out, my computer administrator at work couldn't figure it out and I paid $50 to a consultant to figure it out. Thank you so much STEVE!!!

Susan Schniepp

Saturday, March 24, 2007 8:37 PM by Susan Schniepp

# RDP

Why does the Remot Desktop now insert the string  "numeric domain/username" on the connection dialogue? This is not my username.

It won't save my credentials using a "new account" either.

I end up having to log in twice everytime. Seems to be a completely unnecessary hassle.

Overall? I hate Vista.

Wednesday, March 28, 2007 9:17 AM by John

# re: Vista Remote Desktop Connection Authentication FAQ

When will an updated version of the 6.0 client be released that addresses the numerous bugs in the first release?  There are other MS forums that indicate that a bug release will be forthcoming but those posts are months old.  One is at:

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=988640&SiteID=17

The excuses that MS has posed here and in other places about how the new RDP client works just isn't cutting it.  Simple Google search return numerous complaints and that MS provided no good ways to disable all the junk they added (how many of you are running Gold copies of Longhorn servers in production environments as of March 2007, exactly zero would be the answer) so the forcing of all the new junk on us is unacceptable, especially when there's no easy way to globally turn them off.  I personally carry the 5.2 client on a USB key and install it on every system, including Vista RTM boxes, to restore functionality.  I'd sure like the speed and dual monitor support of RDP 6 but the other bugs make it unusable.

Wednesday, March 28, 2007 4:04 PM by Terabyte

# TS connection experience improvements based on RDP 6.0 client customer feedback

Many users have downloaded the RDP 6.0 TS client through Windows update since it was released. We have

Wednesday, March 28, 2007 5:32 PM by Terminal Services Team Blog

# re: Vista Remote Desktop Connection Authentication FAQ

I have to also protest at the painful update the version 6 client is.  As I support many machines over 50 sites, I find using this client absolutely painful for pretty much all of the reasons given by your other readers (I wont go into boring details)

Every one of my collegues I speak to in the industry agree.

As a diagnostic tool the client is so painful to use I now telnet to port 3389 as it is quicker than launching the client, typing a username/password (oops, thats username\password because in a domain structure *everyone* wants to connect to the local user account of a server!) then getting security warnings, then wait 10 seconds while it authenticates, then comes back with an error saying it couldnt connect! Oh hang on, telnet isnt enabled by default in Vista. PAINFUL!

You get the idea, give me back my version 5 clinet, it was a dream compared to 6.

Thank you

Friday, April 06, 2007 6:50 PM by Brad

# re: Vista Remote Desktop Connection Authentication FAQ

remotely connecting to my customers from Vista has caused problems.

1) whenever I connect now, I get prompted twice - the first time I enter my credentials, the second time it adds ip-address\user and password.  Clicking ok doesn't work, I have to retype it.  makes no sense

2) After connecting to a 2003 server, now that server from an XP machine will not allow full-screen mode.. meaning the ability to have the Tack at the top of the screen is gone.  Only scroll bars are available now.

We're about to start testing Vista in a large enterprise, these two things will surely cause us grief.  Any updates to RDP forthcomming?

Tuesday, April 10, 2007 11:58 AM by rob

# re: Vista Remote Desktop Connection Authentication FAQ

Steve Lavaysse's post has nothing to do with the RDP client is' the foolish "autotuning" MS put into Vista that causes many more problems than it fixes.  For the most part the problem also isn't Vista it's hardware that doesn't support autotuning.  I know of $5,000 Cisco routers that don't support it.  The problem with autotuning is it isn't smart enough to see when it's casuing problems and AUTOmatically turn itself off.  

Note to MS: AUTO means both ends of the spectrum.  Automatic cars downshift as well as upshift.  Autotuning needs to be able to disable itself when it's breaking more than it fixes.

Now, let's get the rest of the RDP 6 "features" rolled back or otherwise fixed.

Friday, April 13, 2007 5:05 PM by Terabyte

# re: Vista Remote Desktop Connection Authentication FAQ

I have 10 pc's that are shared by 100 or so folks using terminal service. I make them type their full name and and a lengthy password to keep it secure, like a good admin should. They don't like remembering/typing all of this and complain. Thanks to RDP 6, they must now also type the domain as well. They hate me and have stopped sitting with me at lunch.

Friday, April 20, 2007 12:42 AM by James

# re: Vista Remote Desktop Connection Authentication FAQ

Those 100 people are just going to start clicking the save password box on the dumb RDP6 client and then they'll start buying you lunch because you cannot stop them now since MS, in their continued wisdom, has given us no Group Policy management tools to prevent this and no way like with the CMAK for VPNs to deploy a complied RDP client to prevent security breaches like this.  What will fix this is the first high-level developer or VP at Microsoft who gets a laptop stolen that had a bunch of RDP sessions with saved pwds in it and the next day there'll be an update to RDP 6 that allows us to turn it off (unless MS isn't using the public version on their desktops, which could be possible too).

Thursday, April 26, 2007 8:01 AM by Terabyte

# re: Vista Remote Desktop Connection Authentication FAQ

I am trying to connect a Vista Enterprise to a 2003 Server with no luck, any ideas?

Thursday, May 03, 2007 2:57 PM by Andrew

# re: Vista Remote Desktop Connection Authentication FAQ

I'm having an impossible time getting Vista to connect to Win 2003 Server using Remote Desktop.  Was working fine until I upgraded to Vista Business on my laptop.  Now, I can never connect, not once has it worked, get a nonspecific error message "This computer can't connect to the remote computer..."

I'm able to connect from XP Pro just fine  (it's on the same network as the Vista laptop) to the Win2003 server but not from the Vista laptop.

Server 2003 is running RDP 5.2.

Vista machine: Firewall is turned off, Server authentication set to "always connect...", TS Gateway set to "Do not use TS Gateway", confirmed login settings are correct.  I don't use a domain at the remote computer.

Any help greatly appreciated.

Saturday, May 05, 2007 8:34 AM by Mike Mignoli

# re: Vista Remote Desktop Connection Authentication FAQ

With SP1 of Windows Server 2003 we got the ability to run RDP over a TLS/SSL

session.  It requires a computer certificate on the server.  The certificate

is a lot like a web site certificate but which has the FQDN of the computer

as subject.

In Vista, there is a certificate category called Remote Desktop which

contains a self-signed computer certificate which is usable for TLS/SSL but

which is not from a known certificate authority.  Hence, the client

application warns the user.  Not a nice warning in these times.

If I issue a computer certificate from my CA to my Vista machine, it goes

into the Personal category.  Upon an RDP to the machine, the self-signed

certificate is presented and the certificate from my certificate authority,

which is known to the client, is not.  Hence, the same warning.  Both

certificates have the same FQDN as subject.  The issued certificate is the

right kind of certificate for RDP/TLS in Windows Server 2003.

I wonder if there exist some official directions about how to clean this up?

I found some workaround discussion in a Microsoft forum which was not good

enough for a production process.

Does the computer cert need to be in the Remote Desktop category?  Windows

Server 2003 SP1 has no Remote Desktop category? Should the self-signed cert

be removed?  Does the issued certificate need to be moved to the Remote

Desktop category?  Will a new self-signed cert replace a deleted one?

Wednesday, May 09, 2007 11:36 PM by Richard

# re: Vista Remote Desktop Connection Authentication FAQ

Having an issue with an XP Client running RDP6 connecting into a Vista Ultimate machine.  I receive "An authentication error has occurred (Code: 0x80090330)."  Under the options on the RDP6 client, I have it set to "Always connect, even if authentication fails."

If I enable the “enablecredsspsupport:i:0” option by adding it to the RDP file, the RDP6 client connects without a problem.

This problem started after I experienced a problem with a network card driver, and upon having difficulties removing it via Device Manager, Registry, etc..., I did a System Restore.  Everything works fine since, except for this Remote Desktop Error.  Any help would be appreciated.  Thanks.

Eric

Thursday, May 10, 2007 1:49 PM by Eric

# re: Vista Remote Desktop Connection Authentication FAQ

Just to clarify, the network card problem was on the Vista machine, not XP.

Thursday, May 10, 2007 1:52 PM by Eric

# re: Vista Remote Desktop Connection Authentication FAQ

Hello, i'm connecting to a windows server 2003 using RDP from a windows xp machine to run  a vfp application..no problem.

I buy a brand new pc with windows vista and run RDC..logon ok...but when i run my application it do not refresh the windows...i have to minimize an maximize the aplication to make it happen.

Can I install old windows XP RDP client on my vista??

thanks

Thursday, May 10, 2007 9:13 PM by Santiago

# re: Vista Remote Desktop Connection Authentication FAQ

So is there *any* workaround to have saved credentials in each rdp-file again as it worked with the previous Remote Desktop Client 5.0?

Sunday, May 20, 2007 3:33 PM by Chris

# re: Vista Remote Desktop Connection Authentication FAQ

I'm using a Putty (SSH Client) to create a SSL Tunnel to my linux firewall from the outside. Normally, it will enumulate the local port and forward to destination ip (That configure in the Putty client).

So, I try to make a connection to localhost:3390 because I configure a Putty client to forward any connection from localhost:3390 to 192.168.0.1:3389 which is behind my firewall and accept for RDP connection. But the Vista RDP client report the error message "The client could not connect. You are already connected to the console of this computer. A new console session cannot be established.". What's up why I cannot do this. It's used to worked before in Windows XP environment?

Does anybody can tell me why?

Sunday, May 20, 2007 10:41 PM by Pinai

# re: Vista Remote Desktop Connection Authentication FAQ

Sunday, May 20, 2007 10:43 PM by Pinai

# re: Vista Remote Desktop Connection Authentication FAQ

Pinai:

Try forwarding from port 3391.  Port 3390 is used for Media Center Extender support, so RDP thinks you are trying to connect to your own machine and fails since you're already logged on.  Using a port other than 3389 and 3390 should fix this.

Does this solve your problem?

Monday, May 21, 2007 12:49 PM by Eric Holk [MSFT]

# re: Vista Remote Desktop Connection Authentication FAQ

Many thank Eric, It's worked!!!!..... ;)

Wednesday, May 23, 2007 1:09 AM by Pinai

# Vista Remote Desktop Connection Authentication FAQ

Thanks Eric, my problem with error code - 0x80090330 is a mystery, in other words I'm clueless what caused it since the computers are in Lab learning environment and cannot document the countless changes everyday.  

- But it started after a Cisco VPN ipsec isakmp tunnel lab I used for weeks the Vista as a VPN client, RDP was working fine during this time until I removed the VPN configurations on all the PCs, suddenly Vista was not accepting RDP.

- Don't have time to figure out the logic of your miraculous solution [enablecredsspsupport:i:0] but it works and thank you very much

Michael Rossell

San Francisco, CA Cisco Nerd Central

Wednesday, May 23, 2007 5:53 AM by Michael

# re: Vista Remote Desktop Connection Authentication FAQ

Honestly I think Microsoft has totally lost touch with users in general and it shows in the stupid designs of the new RDP client and the stupid version of windows called Vista or to me a Piece of S***T

Thursday, May 24, 2007 5:36 PM by cm

# re: Vista Remote Desktop Connection Authentication FAQ

For the individual with this issue:

“The authentication certificate received from the remote computer has expired or it not valid.”

I had the same issue and couldn't find anything, but when you go to the remote computer that you are trying to connect to and delete the certificate (add Certificates via MMC) it should work, but first you should fix your time/date if that is the issue.  In my case, I changed the time back a year to get my VMWare Workstation 6 Trial to start back up so I could change some settings before upgrading.  After changing the time I noticed that I couldn't RDP from any of the other Vista boxes at my house, so I changed the time back and noticed that it still didn't work.  I found that the RDP certificate was generated and with the old Date and the box that I was connecting from was at the current date.  The current box saw that the certificate expired and refused the connection.  I just deleted the old certificate and then tried to re-connect from my other Vista box and a new certificate was issued and I was then able to connect.

Cheers,

Eric

Thursday, May 31, 2007 9:34 PM by Eric Jansen

# Prompted for Authentication Twice when connecting to TS with SmartCard

Hi,

I'm trying to connect via RemoteDesktop 6.0 to a Windows XP SP2 machine with a SmartCard but without success. Before the connection RemoteDesktop asked me the credentials. So I choosed the SmartCard info from the drop-down list and entered my PIN. Then I saw the normal Windows authentification screen. At this authentification page, I didn't have the option to choose the SmartCard user.

BTW: The option Smart cards in Local Devices is enabled.

Anyone has an idea?

Thanks!!

PRJ

Monday, June 04, 2007 7:34 AM by PRJ

# re: Vista Remote Desktop Connection Authentication FAQ

Is there a Registy Value (not just a switch for saved RDP shortcuts) that we can use to globally disable the username/password pre-connection prompt?  We have always used biometrics through the session with 5.x and this is limiting the use of biometrics in our organization.

Tuesday, June 05, 2007 11:47 AM by Jared

# re: Vista Remote Desktop Connection Authentication FAQ

When I connect to my computer using RDC, I got a black screen and nothing happens after that. It looks like it's hanging.

Tuesday, June 05, 2007 5:47 PM by Adlane

# re: Vista Remote Desktop Connection Authentication FAQ

“The authentication certificate received from the remote computer has expired or it not valid.”

Thanks for the tip to check the computer time. For some reason or another, after a shutdown, Vista decided to set my system date to August 24, 2008 (it is June 4, 2007 currently).

I agree with the person who posted about how one should try to make their points without a lot of crying. Definitely true. I guess where a lot of that is coming from is the frustration that people are seeing with Vista. It seems like with every turn, there is something else that doesn't work. In my 6 months or so using Vista I've seen:

- my date get set into the future

- the display on my laptop get scrambled (had to re-install Vista)

- Office 2007 stop working (never quite figured out if this is a Vista or Office issue)

- Camtasia not work with Vista

- my HP printer not have networking drivers for Vista

- my laptop not being able to hibernate and blue screen

I understand that all of this isn't Microsoft's fault. I guess my complaint - and the complaints of many others I think - is that it just feels like 1992 all over again. Back then, it was a struggle to get your operating system running with all of your hardware and software. Maybe it is because I was younger then, but I didn't mind jumping through all the hoops to get things to work (i.e. asking friends, reading bulletin boards, calling various support desks, etc). Now, some 15 years later, I find myself doing the exact same thing with Vista. Shouldn't things have matured now? Maybe I'm spoiled but I just want things to work nowadays. I know it's a huge thing to ask, but as a consumer, I just expect Vista to work; just like I expect my car to start every time, my phone to work and my TV to turn on every time. The sad realization is that maybe Microsoft just can't do this. As a company, it has taken the industry very, very, very far in a relatively short period of time. But could it be that Microsoft simply can't take it any further? As I walk around coffee shops in my neighborhood, I see more and more people using Apple. I think it's sad since I've invested a lot of time with Microsoft, but maybe it is inevitable.

Anyways, thanks for the information on this blog; after 3 hours or so, I can remotely log into my computer.

Tuesday, June 05, 2007 7:57 PM by Vista User

# re: Vista Remote Desktop Connection Authentication FAQ

I HATE THE NEW AUTHENTICATION.

I have several clients with several users that have have dual screens, and log into the same server with different logons at the same time. 1 Screen with LogonA, 1 screen with LogonB. I was able to create seprerate RDP files with the stored logon information before, and it worked flawlesly on 5.0. In 6.0, I cant do it. This authentication thing sucks balls.

Wednesday, June 06, 2007 3:36 PM by Abdiel Marin

# re: Vista Remote Desktop Connection Authentication FAQ

So Microsoft, can we get an update on when a new version of the 6 client will be released?  As others have stated, there are posts out there from other MS employees stating there will be a new one but as the months roll by and our frustration grows ever more day by day it becomes more and more obvious to us that MS just doesn't care or is so overburdened with Vista problems that it cannot fix the RDP problems.  I'm not sure there can be any other possibility here.  Either you think the RDP 6 client is perfect and are not going to update it to fix the problems we're reporting -or- you have no time to update it due to other issues.  Either retract the previous posts or update us, don't leave us hanging...

Thursday, June 07, 2007 10:37 AM by Terabyte

# re: Vista Remote Desktop Connection Authentication FAQ

This is only speculation, but I would expect that it would be released when Server 2008 is RTM, or with Vista SP1.

It's in Server 2008 Beta3 if you want to test it.

Patrick Rouse

Citrix Technology Professional

Microsoft MVP - Terminal Server

Provision Networks VIP

President - Session Computing Solutions, LLC

http://www.sessioncomputing.com

Thursday, June 07, 2007 1:21 PM by Patrick Rouse

# Windows Server cannot remote desktop to windows Vista,

I am cannot remote desktop from windows server 2003 to windows Vista.

Please, help me.

Thanks.

Thursday, June 14, 2007 12:19 AM by MR.Luan

# re: Vista Remote Desktop Connection Authentication FAQ

MR.Luan,

Cany ou provide a little bit more information about your problem?  Are you using the RDP 6.0 client on Windows Server 2003, or the 5.2 client?  What is the error message you are getting?

A good first thing to check is to make sure you have Network Level Authentication disabled on your Vista machine, as pre-Vista operating systems do not support this.  In your Remote Desktop settings, make sure you have selected "Allow connections from computers running any version of Remote Desktop" instead of "Allow connections only from computers runing Remote Desktop with Network Level Authentication"."

Does this help?

Thursday, June 14, 2007 1:16 PM by Eric Holk [MSFT]

# RDP for a consultant

Patrick -

Thanks for your reasoned responses. I'd like to share a few points that make the new RDP client very difficult for the consultant.

- First of all, there is _no_way_ that I am going to store the login / password combination in my RDP files. I have over 100 RDP files on my laptop to connect to our many customers. If my laptop were stolen and my customers networks compromised, I would have to have every one of our customers change their admin passwords. As sensitive as security issues are these days, I imagine that we would lose a large number of clients. Beyond that, I would feel morally responsible for the action and also be possibly be held legally liable for irresponsibly enabling it to occur.

- Even saving just a userid without a password means that someone with my laptop now has 1/2 of the credentials necessary to access our clients systems.

- That leaves me with having to enter domain credentials each time. Do you remember the exact syntax/ spelling of the domain for each of your clients?

- At this point, the best I've come up with is to enter a random character in the userid when i connect - which then fails, but at least presents me with the old login from the server to which I'm connecting, within the TS window where I am able to enter the userid and select the domain from the drop-down.

Any suggestions?

Thanks - Rob

Thursday, June 14, 2007 4:00 PM by Rob Yoder

# re: Vista Remote Desktop Connection Authentication FAQ

This new rdp client breaks citrix logons. Once logged into citrix and you try to start a published app, the app trys to logon via terminal server but fails as rdp has set the "log on to" box as localhost. The user has to manually set the "log on to" box to the domain name, as it doesn't use the "domainname\username" format like rdp does.

Sunday, June 17, 2007 8:05 PM by Tonyb

# Vista Remote Desktop Connection Terminal Services Licencing Error FAQ

When trying to log-in to RDP to out Windows 2003 Server Standard, from one of out Vista Business PC we receive an error corresponding to Terminal server licences.

We have several free CALS and this is only with the one PC!

Changed PC name,

Joined and Removed from domain

Is there a fix? As tried reinstalling RDP Client

Thanks

Ben Marshall

subscriptions@b-marshall.co.uk

Tuesday, June 19, 2007 4:04 PM by RDP Vista Terminal Services Error

# re: Vista Remote Desktop Connection FAQ

Is there any way to use RD without it locking the client machine. I am wanting the client to be able to watch what I am doing and/or show me what is happening to them. I do not however want to do this using remote assistance as this is too much of a hastle. Thanks

Wednesday, June 20, 2007 1:07 PM by JJ

# re: Vista Remote Desktop Connection Authentication FAQ

I do remote network administration and used to keep an rdp file with the computer name and password for each computer on the network so it was easy to get around to the various terminals on the network.  Now whenever I attempt to access any rdp file, it "remembers" the last terminal accessed and I have to change it every time.  Is there any way around this?

Wednesday, June 27, 2007 6:07 PM by Bob Loree

# re: Vista Remote Desktop Connection Authentication FAQ

A few questions...

1) How would one go about rolling back to RDC5 from RDC6 on XP? I've got a whole domain to take care of...

2) When I click Options from RDC6, in the General tab I cannot edit or add credentials. Under the Computer field, I only see:

User name: (none)

You will be asked for credentials when you connect.

What am I missing here? Why do I not even get the option to save or edit credentials? When I run RDC and enter my credentials, I check the Save box but it does not work.

Thursday, July 05, 2007 10:56 AM by John

# re: Vista Remote Desktop Connection Authentication FAQ

Microsoft really blew it with RDP 6.0. What a joke. I used to be able to connect to my PC at work after establishing an IPSEC VPN tunnel, but now with the new RDP version, it just freezes on me everytime.  Vista and the new RDP SUCK!

Friday, July 06, 2007 2:08 AM by DPG

# re: Vista Remote Desktop Connection Authentication FAQ

I randomly (seemingly) just get a black screen when I RDP into my Vista PC at work.  Extremely annoying that so much stuff in Vista is broken.

Tuesday, July 10, 2007 5:33 PM by Keith Hill

# re: Vista Remote Desktop Connection Authentication FAQ

Is there any way to debug a connection failure? I don't see anything in Event Viewer...

I have two desktop machines sitting next to each other in my office, XP-Pro and Vista Enterprise 64bit. I do most of my work on the XP machine, but I like to have a Remote Desktop Connection to the Vista machine maximized on my second monitor so I can get to the other machine by just moving the mouse.

Connecting to the Vista machine is REALLY flakey after I reboot it. When trying to connect I get "This computer can't connect to the remote computer." after a variable amount of time, this happens every time I try to connect until all of a sudden I can connect (sometimes it takes just a little while 5-10 min, other times I just give up and when I try a couple hours later it works), from then on there is no trouble, it's really frustrating.

Tuesday, July 17, 2007 8:36 PM by Ian Sullivan

# problem connecting XP SP2 to XP SP2

Hi all,

We've recently "upgraded" to RDP 6.0 and are having some problems.  I'm trying to connect from one XP SP2 machine to another and it flat out won't.  I've tried completely disabling the firewalls on both machines, but I keep getting the message "This computer can't connect to the remote computer.  Try connecting again, if the problem cont...."  

It's obviously a nice, explicit error message that has solved all my problems.  I can connect to another computer running XP SP2 with no problems, what gives with this one?  The settings are identical.

Tuesday, July 24, 2007 4:12 PM by Dan-O

# Problem saving multiple credentials

I have a problem connecting to our server which is a Win2k3 server. and before(when I had win XP)I could save my user credentials(only access to the accounting app running) in one .rdp file and my administrator credrntials(full access in case a client froze up and tha happens about twice a day)in another. Is there some way to disable the "credentials manager" in the RDC 6.0 client?

Wednesday, July 25, 2007 5:58 AM by Kajanov

# re: Vista Remote Desktop Connection Authentication FAQ

Please help me figure out this new RDP.

My setup is similar to this:

domain: mydomain.com

2003 TS computername: 1.myDNSname.net

Client user name: user1

password: user1pw

I open RDP & set Computer: 1.myDNSname.net

User Name: (none) CONNECT

Credential Box comes up, with:

1.myDNSserver.net\User1

I type in the password and check Remember My Credentials. Click OK

Windows 2003 login screen displays with:

1.myDNSserver.net\User1

I clear that & type: User1@mydomain.com

and I enter the password, and choose mydomain.com.  Logins properly.

Logout. Click on the icon again. Takes me back to previous Windows 2003 login screen, where I would have to type User1@mydomain.com, enter the password again, and select the correct domain.

HOW DO I SAVE THIS TO THE ICON ON THE CLIENT DESKTOP SO IT GOES IN WITHOUT STOPPING??

Wednesday, August 01, 2007 12:20 PM by MikeS

# re: Vista Remote Desktop Connection Authentication FAQ

I Solved My Problem! If 2003 Logon screen comes up with wrong domain, you need to 1) Delete Credential (Edit icon on Local Desktop), Connect, and, at the Credential menu, choose Use Another Account and correctly enter domain/username. I now have no problems with RDP 6.0

Thursday, August 02, 2007 3:53 PM by MikeS

# re: Vista Remote Desktop Connection Authentication FAQ

You should have a way to work around the annoying auto populating domain design you implemented.

Problem: You all have made an ASSumption that the computer name and the domain name are always related.

For ex., I want to login to computer FOO, however,  I also want to log specify domain ALPHA.  There is no syntax that I can use to accomplish this, b/c you automatically make assumptions about the domain name based on the computer name input field.

This software is trying to hard to be intelligent, for god sake, your entering in a username/domain/pwd and persisting to disk, KISS(tupid)....!  How annoying.

Monday, August 06, 2007 9:36 PM by RyanB

# re: Vista Remote Desktop Connection Authentication FAQ

RDP 6 does not even give me theoption to save my credentials, i dont have a GPO to disable this and the option went away when my domain was upgraded with V6. How can i get this back?

dcompton@usc.edu

Monday, August 13, 2007 2:11 PM by Dave Compton

# re: Vista Remote Desktop Connection Authentication FAQ

RDP 6.0 should have an option for disabling entering credentials before trying to connect.

I am sick of wasting time typing in credentials for testing RDP connections needlessly.

As it is I have to run the previous version to get anything done.

Another steller upgrade from microsoft.com

Thursday, August 16, 2007 5:16 AM by marrs

# re: Vista Remote Desktop Connection Authentication FAQ

Cannot RDP

Any advice on the below Problem would be greatly appreciated.

Problem signature:

 Problem Event Name: BEX

 Application Name: mstsc.exe

 Application Version: 6.0.6000.16386

 Application Timestamp: 4549b425

 Fault Module Name: sdrdp5.dll

 Fault Module Version: 3.1.6.4

 Fault Module Timestamp: 40a0e111

 Exception Offset: 00005a00

 Exception Code: c0000005

 Exception Data: 00000008

 OS Version: 6.0.6000.2.0.0.256.6

 Locale ID: 1033

 Additional Information 1: 8d13

 Additional Information 2: cdca9b1d21d12b77d84f02df48e34311

 Additional Information 3: 8d13

 Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Monday, August 27, 2007 5:30 PM by Todd

# Vista Remote Desktop Connection

Voy a migrar de XP Pro a Vista Home Premium. Quisiera saber si la conexion via escritorio remoto a un servidor que corre Server 2000 es posible y si la licencia que viene incluida con Vista Home Premium es ilimitada como con el XP Pro o solo es valida por 90 dias como en XP home

Wednesday, August 29, 2007 8:12 PM by Jose Molina

# re: Vista Remote Desktop Connection Authentication FAQ

Steve Lavaysse's 'fix' worked for me.  I searched hi and low for several days (in my spare time) before running across this.  

Thanks Steve for the info.

Thursday, August 30, 2007 9:24 PM by Tim Moore

# re: Vista Remote Desktop Connection Authentication FAQ

I just got a new Acer Travelmate 6292.

Tried loggin on to my WinXP machine via RDC and got stuck at "Enter your credentials".. it shows "looking for credential tiles' but hangs searching for it.

I can close the window but then RDC hangs as well. I can only End Task from Task Manager.. anybody has the same problem or is able to give me a clue??

Tuesday, September 04, 2007 1:44 PM by Willy Foo

# re: Vista Remote Desktop Connection Authentication FAQ

The same problem with Acer Travelmate 6292

Friday, September 21, 2007 9:49 AM by Eugene

# re: Vista Remote Desktop Connection Authentication FAQ

How do I remove stored domain/username.

The case was I used my friend laptop to connect to one of my servers, but I do not know how to remove stored history username/domain.

Saturday, September 22, 2007 4:36 AM by Lee

# re: Vista Remote Desktop Connection Authentication FAQ

Start regedit.exe.

Navigate to "HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\UsernameHint".

Delete registry values you don't need.

Thx,

Sergey.

Monday, September 24, 2007 1:30 PM by Sergey Kuzin

# re: Vista Remote Desktop Connection Authentication FAQ

It blows me away that MS releases software in this fashion.  I've upgraded to Vista, thus upgraded to mstsc v6.  Having issues with 2003 R2 server double authenticating because you chose to implement an option that MS' current flagship server product doesn't support seems like a gross oversight.  Sure I was able to fix it with a registry hack, but what an ugly introduction to a new product.  Does anyone at MS realize that many many IT admins aren't about to just migrate all of there servers the day 2008 server is released?  If you can't synchronize release dates, and thus feature sets, at least be realistic in enabling smooth integration with your current product.

Monday, September 24, 2007 6:30 PM by Ben Hanson

# re: Vista Remote Desktop Connection Authentication FAQ

"I just got a new Acer Travelmate 6292.

Tried loggin on to my WinXP machine via RDC and got stuck at "Enter your credentials".. it shows "looking for credential tiles' but hangs searching for it.

I can close the window but then RDC hangs as well. I can only End Task from Task Manager.. anybody has the same problem or is able to give me a clue??"

HERE IS THE FIX ( I also have a 6292 and had this error) You should create a credential.

1. type control userpasswords2 into the Start menu search box and hit enter

2.On the resulting User Accounts screen, click on the Advanced tab and then click the Manage Passwords button.

3. On the Stored User Names and Passwords window, click Add button.

4. On the Log on to: (type the IP of your server or the Server name)

Type the user name and password

5. Choose "A Windows Logon Credential" click OK.

Close the Window and connect your RDC. It should work now. It is interesting that only Acer 6292 have this problem, all the Dell notebooks we have does not require this mumbo jumbo windows vista magic. I hope this helps anybody out there. Good Luck!

Wednesday, September 26, 2007 4:43 AM by Denz

# re: Vista Remote Desktop Connection Authentication FAQ

how do u download remote desktop for vista home premium

Tuesday, October 09, 2007 3:29 AM by bobby

# re: Vista Remote Desktop Connection Authentication FAQ

how do u download remote desktop for vista home premium

Tuesday, October 09, 2007 3:29 AM by bobby

# re: Vista Remote Desktop Connection Authentication FAQ

So, with 5.2 MS made it possible to save a lot of preset information (domain, username, password) in an .rdp file.  This was great, because I had a .pbk file and .rdp file on a usb key and had a created a .cmd file that would launch both in succession and log me into my desktop from anycomputer with an internet connection.  Now, the username/password are stored in the registry of the computer I login from? And the information in the .rdp file is ignored?  How's that for progress?

Wednesday, October 10, 2007 8:31 AM by Parley

# re: Vista Remote Desktop Connection Authentication FAQ

It is quite easy to steal your password if it's stored in .rdp file.

It is also not compatible with secure prompt mode, when applications are not allowed to get access to user credentials in clear text.

By the way: RDP clients 6.0 and 6.1 still pick up password from an old .rdp file if it is there. They just don't save it in .rdp anymore.

Thursday, October 11, 2007 1:52 PM by Sergey Kuzin

# re: Vista Remote Desktop Connection Authentication FAQ

just skimming through notes looking for a resolution to my problem I noticed many entries for rdc black screen, I had this same issue and resolved by disabling bitmap caching.

My problem is same as mentioned by another user above, rdc is extrmly slow, paints one block at a time before eventually timing out.

Trying to connect via rdc from xp pro to xp pro...any ideas?

Wednesday, October 17, 2007 10:29 AM by danv

# re: Vista Remote Desktop Connection Authentication FAQ

Is there a way to change the 30 seconds waiting period before allowing a remote user to connect to the target machine using RDC? For example, a user can actually remotely connect to another user's machine using RDC and he merely have to wait for 30 seconds before he gains access to the other user's machine. This could lead to privacy issues and also illegal access. Therefore, is there a way to have a longer waiting period i.e. 2 hours? Would it also be possible to prohibit the remote user from gaining access to the target machine until access is granted explicitly? Thanks.

Friday, October 19, 2007 2:39 AM by KC

# re: Vista Remote Desktop Connection Authentication FAQ

Having a similar problem to Todd:

Problem signature:

 Problem Event Name: BEX

 Application Name: mstsc.exe

 Application Version: 6.0.6000.16386

 Application Timestamp: 4549b425

 Fault Module Name: ieusbioc.dll_unloaded

 Fault Module Version: 0.0.0.0

 Fault Module Timestamp: 4579a768

 Exception Offset: 00b4b0ab

 Exception Code: c0000005

 Exception Data: 00000008

 OS Version: 6.0.6000.2.0.0.256.6

 Locale ID: 1033

 Additional Information 1: 0fe0

 Additional Information 2: c0d748c950121c4cd40962f6e1969cc9

 Additional Information 3: e597

 Additional Information 4: c104cb398b2bf2ac73e24f257d89d763

Any thoughts?  This problem just started a couple days ago.  Now, whenever I start a second RDP session with one already open, the second one connects very slowly.

Thursday, November 01, 2007 8:54 AM by James

# re: Vista Remote Desktop Connection Authentication FAQ

Is there any decent workaround for the domain:s: parameter no longer working?

The usernamehint key would be ok if you could code a variable into the registry to pass DOMAIN\username, but as it stands it not very functional.

We are a multi-domain, multi-terminal server environment with trusts - we heavily rely on being able to 'hardcode' the domain name into the RDP connections.

Wednesday, November 21, 2007 10:15 AM by Steph Jones

# re: Vista Remote Desktop Connection Authentication FAQ

Steph,

You can specify user name hint as "DOMAIN\"

This will allow you to 'hardcode' the domain name only.

Thanks,

Sergey.

Wednesday, November 21, 2007 3:07 PM by Sergey Kuzin

# re: Vista Remote Desktop Connection Authentication FAQ

Today I've found a software that add a credetial icon into "prompt for credetial" dialog box of RDP 6.0 in Vista.

http://www.rohos.com/welcome-screen/rohos_credential_provider.htm

The idea is take a credential from a USb drive key.

Thursday, November 22, 2007 7:35 AM by John

# re: Vista Remote Desktop Connection Authentication FAQ

Can I add my voice to the requests that we ben given the option to allow the username in .RDP files be honoured.

I have two .RDP files in my start menu, one to connect to a TS the other to connects to the console of the same server. When connecting to the TS I want to connect as me (usually). When connecting to the console I want to connect as the user that's logged into the console (not me).

A new option in the .RDP file to allow it to optionally revert to the old behaviour would  give me the best of both worlds.

Thursday, December 06, 2007 10:22 AM by Brian McCauley

# re: Vista Remote Desktop Connection Authentication FAQ

Next version of TS Client (6.1) will honor username in RDP file. It will also provide means for saving and ediding user names in RDP files.

Thursday, December 06, 2007 1:16 PM by Sergey Kuzin

# re: Vista Remote Desktop Connection Authentication FAQ

I have to comment...after reading the complaints in this forum I am a little concerned by the number of systems administrators that want to store their admin login information in their .rdp files. You would allow any user who happens to sit at your computer or worse from your stolen USB Flash Drive to simply click on a .rdp file and get an admin level remote session to your or your clients' servers. Do yourself a favor, and add the enablecredsspsupport:i:0 setting to the .rdp files, and turn off the Save Password feature (the policey name is "Do not allow passwords to be saved" under both Computer and User Configuration\Administrative Templates\Windows Components\Terminal Services\Client). By the way, users should know their user names and passwords. Even at smaller firms, security should be a priority. Don't leave leave things to chance.

Monday, December 10, 2007 1:35 PM by Josh

# re: Vista Remote Desktop Connection Authentication FAQ

I wish Vista's development team put more thoughts into the design of the OS.  I am spending more time in trying to figuring out where things are and their new names than actually accomplishing anything with the operating system. The migration from windows 98 to windows NT 4.0 was smooth.

Anyway, I installed windows 2003 x32 R2 and windows 2003 SP2 on our brand new server.  I can TS to it without a problem using my windows XP SP2.  But if it's a Vista machine, the logon process takes longer and mouse clicks are really really slow. For example, if you click on the start button, the menu opens but can't select anything for four seconds.  Then clicking on a program shortcut takes another five seconds, so on.  This is really costing us money and time.  Is there anyway I can rollback the RDP client on Vista?

Thanks

Wednesday, December 12, 2007 7:47 PM by sam

# re: Vista Remote Desktop Connection Authentication FAQ

Also now having this error same as poster above and I effectively can't RDP on my VISTA computer - sometimes restarting helps but I never get to initiate more than one connection per restart (as in one, then restart workstation).  Used to work fine.

Log Name:      Application

Source:        Application Error

Date:          12/19/2007 4:47:37 AM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Tom-PC

Description:

Faulting application mstsc.exe, version 6.0.6000.16386, time stamp 0x4549b425, faulting module sdrdp5.dll, version 3.1.6.4, time stamp 0x40a0e111, exception code 0xc0000005, fault offset 0x00005a00, process id 0xb84, application start time 0x01c8423d5428bafc.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>

   <Provider Name="Application Error" />

   <EventID Qualifiers="0">1000</EventID>

   <Level>2</Level>

   <Task>100</Task>

   <Keywords>0x80000000000000</Keywords>

   <TimeCreated SystemTime="2007-12-19T12:47:37.000Z" />

   <EventRecordID>23791</EventRecordID>

   <Channel>Application</Channel>

   <Computer>Tom-PC</Computer>

   <Security />

 </System>

 <EventData>

   <Data>mstsc.exe</Data>

   <Data>6.0.6000.16386</Data>

   <Data>4549b425</Data>

   <Data>sdrdp5.dll</Data>

   <Data>3.1.6.4</Data>

   <Data>40a0e111</Data>

   <Data>c0000005</Data>

   <Data>00005a00</Data>

   <Data>b84</Data>

   <Data>01c8423d5428bafc</Data>

 </EventData>

</Event>

Wednesday, December 19, 2007 7:55 AM by Tom Snyder

# TS App screen refreshes slow when using Vista RDP 6.0 on XP

I am running Vista's RDP 6.0 on a Windows XP workstation for the dual monitor support. When I RDP to another Windows XP workstation and try to run an application published via Citrix, I get very slow screen refreshed from the Citrix app. I have found other threads that may indicate that my problem could be related to "Receive Window Auto-Tuning" To test if this is your problem you are to type the following command at the command prompt of a dos window as an administrator:

netsh interface tcp set global autotuninglevel=disabled

and

netsh interface tcp set global autotuninglevel=normal

to re-enable it.

When I do so I receive "The following command was not found: interface tcp set global autotuninglevel=disabled."

It seems that the "tcp" parameter is not supported for the netsh interface command under windows XP.

My question is, does anyone know the XP command to turn off Receive Window Auto-Tuning for the Vista RDP client?

Thank you in advanced for you comments

Wednesday, December 26, 2007 4:16 PM by Andrew McKnight

# re: Vista Remote Desktop Connection Authentication FAQ

How do you restrict the amount of bad login  attempts before vista will lockout/timeout account?

Thursday, January 03, 2008 1:09 PM by Nathan

# re: Vista Remote Desktop Connection Authentication FAQ

You can use Account Lockout Policy.

It works the same way as for local logons.

http://technet2.microsoft.com/windowsserver/en/library/d7cacdcb-5362-4cb4-9c18-aa89f728b9361033.mspx?mfr=true

Friday, January 04, 2008 2:06 PM by Sergey Kuzin

# re: Vista Remote Desktop Connection Authentication FAQ

I have been using the remote desktop client ok, then one day,... i couldnt remte into my c any longer. Firewall, registry, listening port, i tried everything and not even the mvp's have any clue to help me.

Rebuild.

with XP.

Sunday, January 13, 2008 12:40 PM by Marc

# re: Vista Remote Desktop Connection Authentication FAQ

Situation with Vista machine to a Windows 2000 Server would not save username/password information.

Turns out using Stored User Names and Passwords tool (by running "control keymgr.dll") and saving the information as "A Web site or program Credential" fixed this up.

Thanks to Gary from this post;

http://www.technologyquestions.com/windows-vista/117827-password-saving-rdp-setups.html

Tuesday, January 15, 2008 11:45 PM by N

# re: Vista Remote Desktop Connection Authentication FAQ

I have walked away from this thread for almost a year.  The last time I read or contributed was Jan 29, 2007.  At that time some had responded to me asking if the present situation is working.  Unless things have changed or I am missing something the answer is a resounding "no".

It is paramount that I/we be able to loging to machine B from remote client A as different users; often times many different users, on a regular basis.

What RDP 5 gave me with the ability to stored hashed passwords in a file was the ability to double-click on the file and I'm in as user #1.  If then ten minutes later I need to be user #2, double-click on the second RDP file and I'm in.  With RDP 6 the system appears to store in the registry the credentials of the last user I logged in as for a given machine.  That is going to work for me.

If I have 4 different users that we regularly use for 10 different machines, that is a lot of pain.

What am I missing?

Patrick

Friday, January 18, 2008 11:27 AM by Patrick Fogarty

# re: Vista Remote Desktop Connection Authentication FAQ

to the previous post...  That is NOT going to work for me.

Patrick

Friday, January 18, 2008 11:28 AM by Patrick Fogarty

# re: Vista Remote Desktop Connection Authentication FAQ

I cannot connect to Vista Ultimate from XP Pro or Server 2003. All settings are correct. Tried connecting using newest version of RDP. Tried no firewall....nothing. I have no problem with my usb stick security, do you? Version 5 was great. I installed ver 5 on vista (yes I did), and I can still get out, but I can't get in, just like 6. Any one else who can shed some light?

Thursday, January 24, 2008 7:37 PM by FrankO

# re: Vista Remote Desktop Connection Authentication FAQ

Hi, How can enabled multisessions of Guests accounts for remote desktop in Vista?

Friday, February 08, 2008 8:07 AM by BetaIQ

# re: Vista Remote Desktop Connection Authentication FAQ

Hi,

On Windows XP I was used to having multiple rdp files to access the same server with different user id's and passwords. Since Vista the user id and password doesn't seem to be stored in the rdp file, but always the last user that accessed the server is used by all rdp's. That looks like a big loss of functionality. Is this true or am I doing something wrong? Do you have a suggestion to fix this?

Thanks a lot for your help.

Best regards,

Edgar

Wednesday, February 13, 2008 5:30 AM by waltheed

# re: Vista Remote Desktop Connection Authentication FAQ

RDP client 6.0 and higher stores user credentials in the user's credential set instead of RDP file. They no longer support storing credentials in RDP files. The problem with RDP file is that any code running in the user's session can read user's password from there and convert it into clear text.

User's credential set is more secure because it makes credentials accessible to system components only. Unfortunately, it does not allow saving more tha one credential per target server.

You should still be able to use your old RDP files with new clients, though.

RDP client 6.0 picks up user name and password only if both of them exist in RDP file. RDP client 6.1 will pick up user name from the RDP file even if it does not have password.

Wednesday, February 13, 2008 2:00 PM by Sergey Kuzin

# re: Vista Remote Desktop Connection Authentication FAQ

Based on the MSDN installer of Vista SP1 that a client installed we see that /console is replaced with /admin.  Come on guys, these constant and unjustified changes to the RDP client are getting really old.  I personally have hundreds of RDP clients that I already had to jury rig to get rid of the much hated credentials popup and I'll now have to filter through to find a few dozen that have /console in them.  To make matters worse, if you have /console you get a generic error with ABSOLUTELY no explaination about the change whatsoever so if you've been on the RDP client since 2003 with 5.2 and are used to /console the error stating there's an unknown parameter will make absolutely no sense to ANYONE.  Come on MS, let's commit to the following:

1) NO changes without a Group Policy option to disable the changes (the ridiculous credential requirements comes to mind)

2) NO changes that do not include backward compatiblity (/console vs. /admin).  

To a computer, /admin and /console are moot, it's how the code handles it and you had to specifically REMOVE the /console when you went to /admin and it'd have been easier to add the 2nd and gradually migrated people out.

It's kind of like CTRL-C/V/X vs CTRL-Ins/Shift-Ins, Shift-del.  Funny how the latter have been around since Windows 1.0 but still exist even after you stole the Mac equivs with C/V/X.  If you really wanted to be consistent you'd have removed the older ones, but I'm quite happy you didn't.  Stop breaking things that are not broken and be willing to admit when you do break things that weren't broken and fix them with trying to excuse them away.

As for me, if RDP 6.00 will install I'm going to that one, if it won't, I'm going back to 5.2 and dumping 6 all together.  Perhaps by Windows 7 you'll have come to your senses.

Friday, February 15, 2008 2:26 PM by Brian Bergin

# Vista Remote Desktop Connection Authentication FAQ

Why is it that each time something doesn't work the way customers want it to, MS states it's the intended way it should operate??? What kind of ridiculous excuse is that?!? Or is it only the established (dictatorial) policy of doing things at MS (and only there)?

If you mess up a product by changing the way it used to operate (and satisfied customers), you cannot hide behind the fact that the mess you caused is what you intended to happen. I'm sorry but it just won't cut it. Then again, MS is very good at imposing stuff on their customers...

As an internal policy, we are not migrating ANY workstation to Vista. So we couldn't care less about what a new version of the TS client could do to people using Vista. This OS will never see our network because it is utter garbage. We will patiently wait for MS to come up with a real OS (anytime guys)... and we don't want Vista to be imposed on us by wreaking our TS setup on XP stations.

We also did not want to have to fix user connections settings because users were suddenly faced with login prompts they'd never seen or heard of before.

And the latest thing is an machine on wich the user manually updated the RDP client... and the spooler service keeps trying to use 100% of the CPU time ever since.

Way to go guys!

Remember what your grandpa used to say? If it ain't broke...

If I go on a customer server or network, change the way they do things, and they don't like it and say I have to get it back the way things were before, I can assure you I have to do it! But then again, I don't keep my customers hostage... they are free to go to someone else. But isn't that the basis of a healthy business relationship?

Friday, February 22, 2008 11:21 AM by WoRkZ

# Cannot RDC-connect to Vista x64 Ultimate after upgrading it to Vista Service Pack 1

After upgrading my office computer to Vista Service Pack 1 I can no longer connect to it with via Remote Desktop Client. I get a password prompt but then I  get the message "the security database on the server does not have a computer account for this workstation trust relationship" and I cannot log in via RDC. The office  computer is member of a domain and is running x64 Ultimate.

The same thing happens both when connecting from Vista SP1 and from the Mac OS X 2.0.0 beta2 RDC client. It worked before upgrading to SP1.

Is this a known problem with Vista Service Pack 1?

Monday, February 25, 2008 3:23 PM by Per Mildner

# re: Vista Remote Desktop Connection Authentication FAQ

Guys,

I have really enjoyed reading this thread. What a range from a fury to the complete helplessness!

Anyway, I want to share solution for the following scenario:

A person used to have RDP 5.X and have got upgraded to 6.0 by WSUS.

He has tons of computers to manage and almost always need to connect to them using different credentials (2, 3, 4 or more). So for each computer he has a several .rdp files - one per each login/pwd.

Furthermore a corporate policy requires changing password every two month…

If you still reading you probably got it - his life was a complete madness!

Apparently M$ have heard his moaning and come to rescue with RDC 6.0 :-)

And now this guy has only one .rdp file per a computer!

Then he uses runas command to run… no not windows explorer (he hates it!)

He runs “FAR (http://www.farmanager.com/)” (a freeware Norton commander alike program for managing files and archives in Windows operating systems)

You can run pretty much any other file manager, it has to be compatible with runas command.

Let’s assume he logs on to his desktop as SKuzin and then use runas to run FAR as VPutin (domain admin)

Now if he runs .rdp from “desktop” it’ll use login/pwd stored in SKuzin registry branch.

If he runs the same file from FAR, login/pwd stored in VPutin branch will be used.

If he needs third, forth, etc. set of credentials – different accounts have to be used.

Piece of cake, right?

Do you still remember about that two month password expatriation corporate policy?

He can deal with it easily - there is a command cmdkey.exe (included in W2K3 and works on XP as well. He is a lucky guy - he doesn’t have Vista… yet)

He uses it to update all saved credential is one shot!

Isn’t that a relief comparing with RTC 5.X? :-)

He used to have a way to batch update passwords in all those .rdp files at once before, but… well that was rather a hack than a legitimate command.

To distinguish between FARs running under different accounts you can use distinctive background and/or font.

BTW: I’m not trying to explain how to deal with various connectivity issues, instead trying to point out ways to deal with storing multiple credentials for a single computer and updating passwords.

BTW2: I’m not that guy! I’m completely different one. I don’t use his tricks, because IMO he completely misunderstands M$ intentions with RDC 6.X! ;-)

Sincerely,

OK

Thursday, February 28, 2008 12:20 AM by Oleg Kukartsev

# re: Vista Remote Desktop Connection Authentication FAQ

In addition to my post above:

An article “RunAs with Explorer” is here http://blogs.msdn.com/aaron_margosis/archive/2004/07/07/175488.aspx

Sincerely,

OK

Thursday, February 28, 2008 10:37 PM by Oleg Kukartsev

# re: Vista Remote Desktop Connection Authentication FAQ

I have Vista Ultimate, we do not use several accounts but all family uses the "standard" account.

When my wife wants to connect to her pc at the offive through Remote Desktop, an error appears, because she is not authorize to a connection to Terminal sersvice. Issue is not present in XP

I think this is very annoying and hope there is a workaround withoutbeen forced to create several accounts

regards

Saturday, March 01, 2008 7:43 PM by Carlo

# re: Vista Remote Desktop Connection Authentication FAQ

Carlo,

What credentials does your wife use when connecting to her office PC? It should not matter under what account she is logged on to your home machine, unless you have SSO (Single Sign On) enabled. And in your case, you should not enable SSO.

Otherwise, XP vs. Vista should not make any difference as long as, when connecting, she uses credentials of a user who is a member of Remote Desktop Users group.

Monday, March 03, 2008 1:35 PM by Sergey Kuzin

# re: Vista Remote Desktop Connection Authentication FAQ

AAHHHHHH i lost track of my main security servers, those who update antires-updates firewalls and

Just because of RDP client update

Next thing to do remove with unix

I hate this suprices !!!!!!

Stop vista I got MAD !!!!!

And I am verry angry no more Microsoft for me and thats for sure tomorow those servers they're out of the window. i'll be going to do this with linux

When do you people going to realize that we dont want toys like vista but want things who keep working thats much more important to us admins you loos friends this way

Tuesday, March 04, 2008 6:04 PM by I hate this

# re: Vista Remote Desktop Connection Authentication FAQ

I'm new to Vista and created my RDC the same way as I did with XP.  Of course, now I find out I have to add a username with the domain\username.  Fine, I would gladly change it, except that now I can't delete or change the user name.  I can delete the creditials, which allows me to re-enter the password, but I cannot delete the IP address from memory or change the username that is recorded against it?  I have tried to read through all of this, and have tried suggestions, but nothing worked.  HELP!

Friday, March 07, 2008 2:50 PM by Karen W.

# re: Vista Remote Desktop Connection Authentication FAQ

Remote Desktop Client remembers the user name used in the last successful connection to each server. If next time you use a different name and connection succeeds, the previous name will be overwritten.

Just in case you need to replace the name manually, it is located in the registry under "HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\UsernameHint" key if you are using RDC version 6.0, or under "HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Servers\<your server name>" key, if you are using RDC v. 6.1.

If you want to delete a previously saved credential:

1. Start RDC

2. Enter server name

3. Click on "Options >>" button.

4. Click on "delete" link.

Friday, March 07, 2008 8:15 PM by Sergey Kuzin

# MSTSC using windows authentification

Hello, Is it possible to connect to a computer of the domain (with an admin account) without login/password in MSTSC, how to tell mstsc to use the session credential ?

Wednesday, March 12, 2008 1:27 PM by ylanchec

# MSTSC using windows authentification

Hello, Is it possible to connect to a computer of the domain (with an admin account) without login/password in MSTSC, how to tell mstsc to use the session credential ?

Yannick LANCHEC

KoXo Developpement

Wednesday, March 12, 2008 1:27 PM by ylanchec

# re: Vista Remote Desktop Connection Authentication FAQ

Wednesday, March 12, 2008 1:36 PM by termserv

# re: Vista Remote Desktop Connection Authentication FAQ

Thank you for this,  but this solution only works with vista/longhorn computers.

Is it possible to connect with RDP with windows authentification to a win 2000 or win xp station ?

Best Regards

Yannick LANCHEC

KoXo Developpement

Thursday, March 13, 2008 2:19 AM by ylanchec

# re: Vista Remote Desktop Connection Authentication FAQ

Since MS has decided to break pretty much everything in RDP I'm not sure why I'm surprised that they have made it even more difficult with their authentication junk in 6.1 (Vista SP1).  Now with hundreds of .rdp files Vista SP1 whines at me EVERY single time I connect to a system I've not already MANUALLY disbaled the whining for saying the connection could harm my computer.  I want this whining gone.  How can I disable this whining so Vista NEVER, I repeat NEVER, whines at me again.  I'm really ready to go back to MSTSC 5.2 and purge Vista's junk. It's absolutely possible to do and its time it coming soon.

Thursday, March 13, 2008 5:37 PM by Brian Bergin

# re: Vista Remote Desktop Connection Authentication FAQ

BTW, HKCU\Software\Microsoft\Terminal Server Client\SecurityLevel=0 was supposed to disable all the security warnings in Vista and it did as it was supposed to in RTM but not in SP1.

Thursday, March 13, 2008 5:42 PM by Brian Bergin

# Vista Remote Desktop Connection Logon using UPN

I have a domain where I use different UPN suffix to different child companies with different e-mail adresses so a user can logon using his email address.

One user uses abc@firm1.com and another uses abc@firm2.com, but they all enter the same Active Directory called "mother"

When I login using the Remote Desktop from Vista I enter abc@firm1.com but when I later wants to reconnect it remembers mother\abc and THAT is not valid.

Thursday, March 13, 2008 5:45 PM by Stig Nielsen

# re: Vista Remote Desktop Connection Authentication FAQ

That's becuase the 6.x client isn't very smart and changing anything is cumbersome at best.  You'd think MS would understand their own active directory structure and how it works but alas they obviously do not.

Friday, March 14, 2008 12:14 PM by Brian Bergin

# re: Vista Remote Desktop Connection Authentication FAQ

I'm not disagreeing with you, but when you make comments like that, it'd be helpful to qualify them with examples.

Friday, March 14, 2008 12:20 PM by Patrick Rouse

# re: Vista Remote Desktop Connection Authentication FAQ

Please disregard my last comment.  I posted it to the wrong blog.

Friday, March 14, 2008 12:22 PM by Patrick Rouse

# re: Vista Remote Desktop Connection Authentication FAQ

Unfortuatly Patrick there are dozens if not more examples in the various RDP/Terminal Services blogs.  MS just doesn't seem to be listening.  They continue to make it worse with each build, offering only jury rigged work arounds for some and excuses for everything else (/admin vs. /console in 6.1 for example).

Saturday, March 15, 2008 10:34 AM by Brian Bergin

# re: Vista Remote Desktop Connection Authentication FAQ

Good article. I have a problem with RDP6 (using XP). I have several .rdp files setup to connect to different servers. Some of these connections do what I want, while others simply will not follow the same behavious as my "good" connections. What I WANT is to connect to a remote machine, and have my username saved and sent through to the windows login box on the remote machine (I cannot save passwords, it is company policy, and I am fine with that). Some connections do this fine. I double click the file, it connects right away, leaving with the correct DOMAIN\Username filled in in the Username part, I just have to type my password, and everything is fine. If I connect manually (just start mstsc instead of clicking the .rdp file), the information about the saved credentials is there (as per picture 6, above), and I can edit the username it is sending through. However, there are other .rdp files on the SAME COMPUTER where this does not happen. If I double click these files, I get prompted for my username/password first (as in picture 1, above), and then again at the windows login on the remote machine. It's this extra pre-prompt for credentials that is annoying the hell out of me. Even if I fill out the correct username, and click "Save Password" it has NO effect. Furthermore, when I start mstsc manually, and type the IP address I want to connect to, it simply displays "User name: none" with NO way of editing it (as in picture 6, above). WHY will rdp save the correct DOMAIN\Username for SOME of my connections, but refuse to save for others on the same machine ? I have compared the 2 .rdp files in notepad, and they are exactly the same, except for the IP address in the servername part. I haven't found anywhere yet that will explain how to fix this problem. Any help appreciated.

Tuesday, March 25, 2008 1:05 PM by Steve

# re: Vista Remote Desktop Connection Authentication FAQ

Does MS have any plans to release JUST the RDP 6.1 client as an update?  i want to deploy an asp solution that leverages the TS Easy Print function (i.e. driverless printer redirection) and the only way i've been able to get this to work flawlessly is with WinXP SP3; which includes rdp 6.1.  While we can *ask* our clients to upgrade to sp3; it's typically unsound to require a business install a service pack companywide to take advantage of all our features; however requiring a specific package; is FAR easier.

Friday, March 28, 2008 12:52 PM by Austin

# re: Vista Remote Desktop Connection Lost Connections

I need help!  My remote desktop connection client running on my vista home machine keeps losing its connection when I connect remotely to the Windows 2003 server at work.  I've tried disabling the autotuninglevel using (running as administrator from cmd.exe):

"netsh interface tcp global set autotuninglevel=disabled"

This still doesn't work?  Any ideas!

All my firewalls are off.

Thursday, April 17, 2008 9:02 PM by bryan

# re: Vista Remote Desktop Connection Authentication FAQ

im using windows viste and im not using  remort computer licen so now my lisen protocal is exit the error is comming cant logging to remort computer because of the listing protocol error

please

help me

Monday, April 28, 2008 2:25 AM by sampath

# re: Vista Remote Desktop Connection Authentication FAQ

im using vistga entraprises version so i cant logging to my server becouse of the lisen protocal is expire

help mr

Monday, April 28, 2008 2:49 AM by sampath

# re: Vista Remote Desktop Connection Authentication FAQ

That's becuase the 6.x client isn't very smart and changing anything is cumbersome at best.

Wednesday, May 07, 2008 3:15 PM by Pure Hosting

# re: Vista Remote Desktop Connection Authentication FAQ

I can no longer connect to my virtual machines because of your brain dead design decisions. Windows XP SP3 forces version 6 of the RDP client upon me. Now I cannot enter a password before attempting to connect, the password box is no longer present just a text stating I will be prompted for a password. IT DOES NOT WORK!!!! I am not prompted for a password and so cannot connect. This one issue is forcing me to roll back to SP2.

Monday, May 12, 2008 7:20 AM by Jules

# re: Vista Remote Desktop Connection Authentication FAQ

Hi Jules,

One of the changes in the recent RDP client has been to first make a connection to the server and only then prompt for credentials (instead of asking you for your password first and then showing the error if you cannot connect to the server).  Could you please provide more details on what connection error you are seeing?  You can use the “contact us” page if you'd like (http://blogs.msdn.com/ts/contact.aspx -- “Email” link on the right navbar of the blog page)

Tuesday, May 13, 2008 1:44 AM by Olga

# re: Vista Remote Desktop Connection Authentication FAQ

Screaming users!  I guess that was the intention of MS when it forced the ridiculous TS client on XP SP3 users.  Well, I have news for MS, for one major customer of ours, they have banned XP SP3 for this reason ONLY.  We found ways to remove it in Vista but so far have not in XP SP3.  You remove the SP3 files, replace them with 2003 R2 SP2 files, and some update cache is replacing them.  We've yet to find them, but rest assured until we do SP3 will not be deployed at any new customer and it's been removed from all existing ones who use it.

Wednesday, May 14, 2008 10:02 PM by Brian Bergin

# re: Vista Remote Desktop Connection Authentication FAQ

the pre authentication thing in 6.0 is very irratating, but I found a way around it.

upon first connect when it wants to get the pre-auth credentials input username and leave password blank, but check save password.

You will connect and be prompted for password with userID embedded.

This seems to make the experience more 5.2 like with all of the features of 6.0 like the rockin /span option.

Thursday, May 15, 2008 7:19 PM by lumberg

# re: Vista Remote Desktop Connection Authentication FAQ

Hi,

I run a small server room of about 15 2003 servers and about 4 Windows 2000 servers.  I administer using a folder full of RDP connections on my XP Pro SP2 machine.  RDP is just the job for administration and I'm really happy with it.

But!  Installed SP3 on XP to test before rolling out to the rest of the company.  Well, I can still do what I need with the RDP connections I had saved, but how do I "sign" the damn things to get rid of the bright yellow warning please?  You know, "The publisher of this remote connection cannot be identified.  Do you want to connect anyway?".  Call me Mr Thicky if you like, but I just can't find how to do it.

As an experiment, I'll be installing the older client from 2003 to see if it improves things, but I'd still like to know the answer to the Publisher question!

Many thanks,

John

Thursday, May 29, 2008 4:13 AM by John R.

# re: Vista Remote Desktop Connection Authentication FAQ

Thank you, Brian Bergin, for your February 15, 2008 comment on replacing "/console" with "/admin" to connect a Windows 2003 server console session via RDP from Windows Vista SP1.

To summarize, when using RDP to connect to a Windows 2003 server from Windows Vista SP1, the session is a non-console connection.  To establish a console session, you must use a batch script to call the .rdp file with the "/admin" modifier.  E.g.

mstsc /admin "C:\server1.rdp".

See: http://blogs.msdn.com/ts/archive/2007/12/17/changes-to-remote-administration-in-windows-server-2008.aspx

Tuesday, June 17, 2008 1:24 PM by Warren Chu

# re: Vista Remote Desktop Connection Authentication FAQ

This is one of those things that should just work out of the box.

Wednesday, August 20, 2008 12:13 AM by T

# re: Vista Remote Desktop Connection Authentication FAQ

From Wednesday, February 13, 2008 2:00 PM by Sergey Kuzin:

"User's credential set is more secure because it makes credentials accessible to system components only. Unfortunately, it does not allow saving more tha one credential per target server."

So store the RDP filename/path as part of the credential set -- thereby allowing multiple accounts per target server.  Removing the functionality of multiple accounts per target server was a major oversight and headache.

Another helpful option would've been to have mstsc parameters accept username and password.  Then users would at least have the ability to store username and passwords in a .cmd file.  Sure, its only a text file, but it could be encrypted and/or the user simple knows they're taking that risk.  

Wednesday, August 20, 2008 10:00 AM by Greg

# re: Vista Remote Desktop Connection Authentication FAQ

yes, having to store separate files is monkey business.  Why on earth would you make so many improvements to the remote desktop client and then make one of the simplest things such a PITA?

I had the remember password working for multiple hosts for about a day.  When I rebooted, it was back to the old ways.  Sooooooooooooooo annnnnnnnnooooooooooyyyyyyyyyyyyiiiiiiiiiingggggggggggggggg!!!!!!!!!!! AAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHH@@@@@@@@@@@!!!!!!!!!!!!!!!!!

Wednesday, August 20, 2008 3:06 PM by Kosher

# re: Vista Remote Desktop Connection Authentication FAQ

Oh, btw.  The save password feature on the new Mac version of the RDP client works.  Go figure!

LOL

Wednesday, August 20, 2008 3:07 PM by Kosher

# re: Vista Remote Desktop Connection Authentication FAQ

So, I was going to rant a bit here, but everything's been covered about 10 times, just dissapointed that none of these user suggestions have been implemented in the 1+ year that this thread has been open.  Also, I'd check the "Remember Me?" box, but I'm almost certain I'd get prompted for my name twice the next time I tried to post.

Friday, August 22, 2008 1:42 AM by Mike

# re: Vista multiple Remote Desktop Connection for two users

I configured Remote desktop option in Vista machine. Then I tried to launch Vista from two PC's using Remote Desktop connection. But it is launching only one connection at a time.

Friday, August 22, 2008 6:58 AM by Madankumar

# re: Vista Remote Desktop Connection Authentication FAQ

It is possible to manually specify the domain name.

HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\UsernameHint

Create a new string value name using the name / IP of the server you are trying to connect to. The in the Value Data of the string enter YOURDOMAIN\

Now when you open up the rdp client you will be prompted for username / password and the domain provided will be the one you have specified above.

Regards,

Andy

Tuesday, September 16, 2008 4:46 AM by Andy

# XP Pro SP 3 Remote Desktop Connection

I'm very frustrated.  I have 3 saved .rdp's two to one rd (different logins) and one to another.

When I try to login using one of my saved rdp's, I get a "Remote Desktop Connection has encountered a problem and needs to close.  We are sorry for the inconvenience." error.  I can't even figure out what is causing the issue.

I tried just logging in without pulling up my .rdp and I get the same error.  Is there a KB article on this?

Thanks for your help.

Ryan

Tuesday, September 16, 2008 9:24 AM by Ryan Dodson

# re: Vista Remote Desktop Connection Authentication FAQ

I have tried every solution up here. I am guessing it is some kind of domain problem, or maybe Vista doesn't think the TS gateway is safe. I cannot connect from Vista Ultimate threw a TS gateway to a server 2008 machine. I get "The log in attempt failed" every time. Oh, Linux connects without issue, and XP connected with administrator credentials only. Just give me more control please! --- just ranting.. this is a testing setup - i will not be recommending it

Sunday, September 28, 2008 12:23 PM by Mark

# re: Vista Remote Desktop Connection Authentication FAQ

I am trying to connect to my work computer which is Windows XP (IBM machine) from my home computer Windows Vista, I had no problems connecting to VPN also it connects to the remote desktop and I see the my remote desktop window with all the folders on my desktop but nothing is clickable (it appears as if it is still loading the desktop) but then it clocks. It can't access my desktop. If I minimize  the remote desktop window and opens it again I see white screen and displays white screen forever. Any thoughts on how to make this work?

Note: I am able to connect to remote desktop from my XP home computer within in few seconds.

Any sugesstions would be appreciated.

Tuesday, September 30, 2008 4:38 PM by Stacy

# re: Vista Remote Desktop Connection Authentication FAQ

try to remote the name of the server not the IP

its work succesfully

Thursday, October 16, 2008 3:04 AM by Palestine students forum

# re: Vista Remote Desktop Connection Authentication FAQ

If your like use RDP over internet using microsoft windows teredo service(peer to peer connectivity) you can check this soft http://www.lanoninternet.com

Saturday, October 18, 2008 8:56 PM by peter.fernados

# re: Vista Remote Desktop Connection Authentication FAQ

If your like to use RDP over internet using microsoft windows teredo service(peer to peer connectivity) you can check this soft http://www.lanoninternet.com

Now RDP can work behind NAT/firewall

Saturday, October 18, 2008 8:57 PM by peter.fernados

# re: Vista Remote Desktop Connection Authentication FAQ

It was my understanding that Vista Basic, Home, and Home Premium did not have the ability to save credentials in an RDP file. However, I just assisted a customer running Home Premium in saving credentials! Has this been changed?

Wednesday, November 19, 2008 10:07 AM by Ketan

# re: Vista Remote Desktop Connection Authentication FAQ

running 2 laptops on a LAN with the same workgroup names.

1 laptop is xp 32 sp3, whilst the other is vista 32 sp1.

unable to connect either from xp laptop -> vista laptop or vista laptop -> xp laptop over RDC.

this is very frustrating. and ridiculous. can ping either machine from the other one. any ideas?

Wednesday, November 19, 2008 2:42 PM by dantothe4thpower

# re: Vista Remote Desktop Connection Authentication FAQ

Auto connect to machine through remote desktop (no credential prompts, username and password populated automatically) worked great until my password changed (occurs every 30 days), now all I get is username or password incorrect (fine expected that).  Deleted credentials as per "saved credentials dont work" above.  Now refuses to do auto connect, after username and new password reentered.

Wouldn't it be better when auto connect fails, to prompt for new password (as it currently does) and then save the new credentials (prompt if ok, if you must) ??/

Tuesday, November 25, 2008 5:32 AM by Kirred Len

# re: Vista Remote Desktop Connection Authentication FAQ

You could either use "edit" option instead of "delete" and change your password, or, when prompted for new credentials, you could use "remember my credentials" checkbox to save new credentials.

Wednesday, November 26, 2008 2:30 PM by Sergey Kuzin

# re: Vista Remote Desktop Connection Authentication FAQ

I've found a possible work around for saving multiple rdp files with different credentials but the same server.  I created aliases in my local hosts file such as:

1.2.3.4 server1 server2 server3

Then i used one of the aliases for each rdp file that I wanted to create.  Works fine for the few servers I need to administer.

Thursday, December 11, 2008 6:23 PM by Greg Hayes

# re: Problems with 6920 / acers

The problems with tiles mentioned on the acer computers is related to the Acer Bio Protection, fingerprint solution.

If you open the settings for this program, you might notice it has created a profile for your RDC connection. (it had for me).

I encourage all users with this problem to contact acer with this information.

The fix posted in this thread seems to work great. A million thanks to the poster.

Saturday, December 27, 2008 11:27 PM by Thorbjørn Berg Skjetne

# re: Vista Remote Desktop Connection Authentication FAQ

So obviously I'm getting the "How to eliminate the ‘Remote Desktop cannot verify the identity of the computer you want to connect to…” problem and sure its nice you can set it to ignore, but WHY am I getting this going from 2k8 ee to 2k8 ee core?

Both are joined to the domain. Once I re-enter my password I connect ok. The other 2k8 ee box works just fine.

I'd happily "verify the identity" except that isn't an option and no one seems to have considered that one might want to do something other than turn the crap off.

So how do I "verify the identity?" Preferably on the command line since its core, but in general would be nice just to know its possible.

Saturday, January 03, 2009 9:58 AM by grr!

# re: Vista Remote Desktop Connection Authentication FAQ

Hmm, it looks like its because I used the IP instead of the sever's name. Briliant folks!

So is this a brain fart for rdp or ad?

Saturday, January 03, 2009 10:10 AM by grr!

# re: Vista Remote Desktop Connection Authentication FAQ

Glad it's now working! You should use server fqdn name when connecting.

Saturday, January 03, 2009 9:16 PM by Olga

# re: Vista Remote Desktop Connection Authentication FAQ

Vista sp1 will not connect to Vista sp1 using NLA. It quit working a few days ago. I have not made any changes that I no of. I can connect using NLA from computer A to computer B but not from Computer B to A.  Whats the deal?

Thursday, January 15, 2009 12:12 AM by heykevin

# re: Vista Remote Desktop Connection Authentication FAQ

I'm working on a RDP issue within a SBS network. From my Vista Ultimate laptop I can RDP to the server with no issues at any time from within the network. If I try to connect to a Vista Business PC within the network,I get the infamous message:

This computer can't connect to the remote computer.

Looking at the server, the users account is all set for remote desktop. Supposedly he was able to remote into it some time back, but now he can't.

Any suggestions?

Thursday, January 29, 2009 12:09 PM by Roger

# Vista Remote Desktop Connection - NT and AD?

I have a VISTA machine that cannot connect to a 2008 server with RDP when using Active Directory credentials.

When I use the same machine connecting to the same 2008 box, but use NT domain credentials I can connect.

Can anyone tell me why that is?

If I use RDP 5.2 I can connect with either sets of credentials - AD or NT.

The VISTA and 2008 Server are both in the same AD domain. I have a trust between NT 4.0 and AD because of some badly coded legacy apps requiring NT.

Wednesday, February 04, 2009 8:59 AM by Andreas

# Vista Remote Desktop Connection - NT and AD?

I have a VISTA machine that cannot connect to a 2008 server with RDP when using Active Directory credentials.

When I use the same machine connecting to the same 2008 box, but use NT domain credentials I can connect.

Can anyone tell me why that is?

If I use RDP 5.2 I can connect with either sets of credentials - AD or NT.

The VISTA and 2008 Server are both in the same AD domain. I have a trust between NT 4.0 and AD because of some badly coded legacy apps requiring NT.

Wednesday, February 04, 2009 8:59 AM by Andreas

# re: Vista Remote Desktop Connection Authentication FAQ

HI I am getting an error when I click connect in the RDP from Vista Ultimate to Windows server 2003? as follows:-

"to log onto this remote computer your must be granted the allow log on through terminal services right, by default members of the remote desktop users group have this right.  If you are not a member of the remote deskop users group or another group that has this right, or if the remote desktop users group does not have this right, you must be granted this right manually"

Is this something I am doing or does the server admin need to add me to something?  FYI I am a member of the rdc group as well?

Please help

Saturday, February 07, 2009 1:32 AM by debbier

# re: Vista Remote Desktop Connection Authentication FAQ

Is the Windows server 2003 you are connecting to a domain controller? On domain controllers only administrators have this right by default.

You can check who has this right if you open secpol.msc, navigate to "Local Policies\User Rights Assignment" and double-click on "Allow log on through Terminal Services".

Thx,

Sergey.

Monday, February 09, 2009 4:27 PM by Sergey Kuzin

# re: Vista Remote Desktop Connection Authentication FAQ

Hi! I want to come back to the Bryan Question on January 2007, I don´t know what happened at last. I´m trying to connect to a W2K3 Server with the latest RDP Client en Windows XP and I noticed that I can´t use a password manager to connect to my servers because the RDP Client does not let me paste the previously copied password. I don´t have Windows Vista and I noticed the same behavior as Bryan. Is there any posiibility to override this? Thanks a lot!

Wednesday, March 11, 2009 11:47 AM by Gaston

# re: Vista Remote Desktop Connection Authentication FAQ

We have users in a child domain who cannot connect to the terminal server in the DMZ (another child domain).  It is not a pipe issue, since when I created an account in that domain in on the TS location it failed identically (The specified domain either does not exist or could not be contacted).

There is a global catalog in this domain with a gigabit connection to the terminal server, so I doubt that network latency is doing this.  Anybody have a fix?

Monday, March 30, 2009 3:06 PM by Ed Ahlsen-Girard

# re: Vista Remote Desktop Connection Authentication FAQ

How can anyone ever say anything bad about X windows after reading this blog?

Friday, April 17, 2009 2:19 AM by Fran Taylor

# re: Vista Remote Desktop Connection Authentication FAQ

after installing teminal service on windows 2003 server i am not able to connect via RDP.

Monday, May 25, 2009 4:03 AM by contactsatyam1

# re: Vista Remote Desktop Connection Authentication FAQ

When connecting to Vista Bussiness from an older client in wich you are not asked for credentials, you are presented to the "Interactive Logon Screen" that displays the last user that made a log in (even when it is disabled in the local directive).

Anyboady knows how to force the connecting user to type the username and password?

Monday, May 25, 2009 7:40 PM by Leandro Chao

# re: Vista Remote Desktop Connection Authentication FAQ

The hidden default.rdp file in the client's My Documents caches this information.

Patrick Rouse

Microsoft MVP - Remote Desktop Services

Monday, May 25, 2009 7:47 PM by Patrick Rouse

# re: Vista Remote Desktop Connection Authentication FAQ

We have a complex environment. Need your suggestion.

Desktop clients are Windows XP SP2

Most of the desktops are covered to thin client. Nothing but MSTSC run in the shell rather than explorer. Most of the users connect to 2003 TS servers. Now we plan to deploy new version of SAP GUI Client. We build a seperate windows 2008 farm (seperate farm to given dedicated good performance to SAP GUI application). We want to place a .RDP icon for the users to access windows TS 2008 published SAP application.  We are facing the same authentication issue described above.

1. We have multiple domains. We cant teach users which domain they belong to.

2. We want to disable initial authentication box

3. Or we can OK if the initial authentication box, give the option to select various domains.

4. asking the user to type domain name\user name is simply very difficult. Service desk will send their whole day to explain forward slash and backward slash. :)

Kindly suggest a solution.

Friday, June 19, 2009 5:05 PM by Karthik

# re: Vista Remote Desktop Connection Authentication FAQ

For anyone experiencing Remote Desktop Connection errors with sdrdp5.dll. This error is caused by the triCerat ScrewDrivers Client software. You need to upgrade your ScrewDrivers Client to a new version to supports Remote Desktop Protocol version 6 (in Vista SP1 and Windows XP SP3). The version of ScrewDrivers & Simplify Printing you're using was designed for Remote Desktop Protocol version 5.

Thursday, August 13, 2009 2:27 PM by James Szivos

# re: Vista Remote Desktop Connection Authentication FAQ

Thanks for posting, I've been getting the "cannot verify" error messages on my home computer and really needed to do something about it.

At work I use proxy network's <a href="http://www.proxynetworks.com">remote desktop software</a> and their tech support just runs me through what I need to do. If you're a casual user, it might make sense to go through all this and do it yourself. There's so many factors though that if you use your rdp software a lot, I think it really makes sense just to take the plunge and buy a program... though I love to figure out problems on my own, sometimes there's just too much time to be saved.

Wednesday, August 26, 2009 9:49 PM by Alex

# re: Vista Remote Desktop Connection Authentication FAQ

I can accept the security reasons for moving the security store from the RDP to the registry... fine.   Whatever.

I manage a support group that has to connect to a wide array of clients using RDP.  What we had done was stored in our secure customer database the RDP files to connect.  When a support tech received a request, they clicked a button in our (Microsoft) application that popped the RDP to a temp space, launched it, and deleted it immediately.   This allowed us to securely store the RDP files in the database while allowing the whole team use of the connections whenever needed.

With the new model, we're struggling to deal with the registry issues.

All of this could be resolved by simply allowing command line parameters - no password storing at all, just /user:[Domain\]name and /password:

Can we simply have THAT option?

Annoyed MGR,

going to look for a non-Microsoft RDP client...

Saturday, September 05, 2009 8:37 AM by Missing RDP 5.0

# re: Vista Remote Desktop Connection Authentication FAQ

To Annoyed MGR.

I think, your problem can be solved. Recent RDP client versions (6.1 and higher) do not save passwords in RDP files anymore, but they can still read them.

You can add these 2 parameters to your RDP file:

username:s:<put your user name here in "domain\name" format>

password 51:b:<put your DPAPI encrypted password here>

Below is a simple console application that given your password as a command line parameter will output it in the format needed by RDP files:

#include <stdio.h>

#include <tchar.h>

#include <windows.h>

#include <strsafe.h>

#include <wincrypt.h>

int _tmain(int argc, _TCHAR* argv[])

{

   HRESULT hr;

   size_t cbDataIn = 0;

   DATA_BLOB DataIn = {0,NULL};

   DATA_BLOB DataOut = {0,NULL};

   if ( argc < 2 )

   {

       printf( "Too few params\n" );

       return 0;

   }

   hr = StringCbLength( argv[1], STRSAFE_MAX_CCH * sizeof(TCHAR), &cbDataIn );

   if ( FAILED(hr) )

   {

       printf( "StringCbLength failed: 0x%X\n", hr );

       return 0;

   }

   cbDataIn += sizeof(TCHAR);

   DataIn.cbData = DWORD(cbDataIn);

   DataIn.pbData = PBYTE(argv[1]);

   if ( !CryptProtectData(

           &DataIn,

           NULL,

           NULL,

           NULL,

           NULL,

           0,

           &DataOut ) )

   {

       printf( "CryptProtectData failed: %d\n", GetLastError() );

       return 0;

   }

   for( DWORD i = 0; i < DataOut.cbData; i++ )

   {

       printf( "%02X", DataOut.pbData[i] );

   }

   LocalFree( DataOut.pbData );

return 0;

}

Thx,

Sergey.

Friday, September 11, 2009 2:22 PM by Sergey Kuzin

# re: Vista Remote Desktop Connection Authentication FAQ

I was having a problem where my smart card was not being picked up by the server I was RDC'ing to. This problem was fixed by upgrading from RDC 6.0.6000 to 6.0.6001 (aka 6.1). This fixed the problem immediately.

Tuesday, September 15, 2009 5:01 PM by Mike

# re: Vista Remote Desktop Connection Authentication FAQ

I find the RDP on Vista quite anoying. I can no longer save an RDP setup for the same IP (or DYNDNS address) with all credentials. It only remebers the last User. Totally stupid. It must have been a moron designing or requesting this. Furthermore, using Vista to RDP to Server 2008 is worse than ever. It sits on "Looking for credential tiles..." forever hanging!!! Before I asked Vista to save the credentials it worked, though not as smooth as to a Server 2003.

Wednesday, September 16, 2009 4:53 PM by Theo

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