Rob's Speech Stuff

We had a lot of reports of false barge-in when customers had bad lines, or callers were in noisy environments, resulting in very poor caller experiences, and callers hanging up.  Unfortunately, speech barge-in was great when it worked, but some customers were plagued with very unhappy experiences that they had no control over.  We'd like to make it work better, but we couldn't fix it in time for SP2.  So for now we've switched off speech barge in.  It's a pain for those who weren't having problems with it, but it will greatly improve things for those who were.

We're still working on it, and want to deliver a better solution.

In the meantime, DTMF barge continues to work fine.  If the caller knows the extension of the person they're calling, they can barge-in by typing it at any time.

Thanks Matt, the troubleshooting guide is wrong.  We'll get that fixed.

RP doesn't come with a built-in DHCP service.  Just continue using whatever DHCP the network already has.

You need to use the monitor that ships with SP2.  It's included in the download package, although you may need to run winzip to get at it.  We'll be fixing that shortly...