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Why I Love the Apple iPhone

Mobility is such a widely and disparately understood term. Even within IT. Everyone has a different interpretation of what mobile technology is, and what it means (or doesn't) to them. About the only constants seem to be that:

  • Mobile technology is now mainstream - The numbers speak for themselves, last year roughly 200m computers (laptops, desktops, workstations, and servers combined) were sold. Mobile handsets surpassed the billion.
  • Mobile technology is ubiquitous - Over the next couple of months I'll be in Marbella on the Spanish "Riviera" and Port Douglas on the Queensland tropical coast. You can bet I'll be connecting to family, friends, news, and work with my smartphone.
  • Mobile technology is enormously enabling - I'm not just talking about voice calls or SMS, although these are the most obvious and commonly used functions. Staying on top of my email, preparing for a presentation, checking the weather, capturing a poignant picture, and never getting lost, all feature daily in my use of the Samsung SGH-i780 (my current device) An interesting observation this morning was that both my wife and I have replaced alarm clocks. You guessed it, we use our phones. 3 of our family have the 3 Skype Phone - sold on the 3 network and developed by Skype. They regularly talk, for free, to each other and friends and family overseas, from their mobile phone.

So with all of these compelling reasons for people to adopt mobile computing technology, and for developers to develop for this technology, why is it that only few seem to? Yes, there are a billion phones being sold, but very few of these will get much more processing use than SMS messaging. Yet, they all have screens, keypads, processors, memory, portable power and connectivity. All the ingredients you need for infinitely flexible applications.

Park that thought.

Over the years in my career, I've garnered a reputation as somewhat of a gadget freak. Yes, it's true. Although I don't always have the latest technology. Just about every 6 to 9 months when I go through a seemingly genetically driven refresh cycle. After almost 14 years of marriage, Lucy still doesn't understand this need, although benefits greatly herself. "You really don't need a new camcorder do you?" she'll ask, to my aghast reply, "What do you mean? HD has been out a year, and my camcorder is two years old!!"

eBay helped for a while, allowing me to appease Lu's thriftiness by selling the older devices to fund the new ones.

Nevertheless, I've had PDA's since the original USRobotics Palm Pilot - long before they were phones. For a long, long time I've noticed two observations:

  1. People have regarded my devices as somewhat expensive toys. Too small to have anything more than frivolous usage, and too expensive by far for them to buy. "How does your wife let you get away with such frivolous spending?" (and I'd go into the eBay funding model)
  2. People have regarded them simply as too hard to use. Even in Compaq Consulting, when expert technologists got iPaq's for free as prizes or bonuses, these would often sit at the bottom of their drawers, unused. The shame!!

Overly expensive, unusably complicated, toys!!!

- or -

The technology that will literally change every aspect of our economy, communication, social, political, entertainment, and learning environment!!!

That's why I love the Apple iPhone.

It is still more on the side of toy than tool. But what a cool toy it is. Apple have done their usual brilliant job of aesthetically pleasing design work. The benefit of controlling the whole platform is the ability to ensure simplicity, beauty, and quality in a way you simply can't with 5000 partners, all interpreting standards just slightly differently.

With that design, coupled with their huge market share in the MP3/Media player ecosystem, it seems that they've reached the tipping point. Shifting smartphones from a relatively limited business world to broad consumer reach. Now people, who inately believe in the Apple brand promise of "simplicity in usage" are buying these, oh so beautiful, toys. In their droves. These same people are discovering for themselves what I've experienced for 12 years, the liberating power of mobile technology.

Already I'm having in depth conversations with people never before open to these topics: Parents of the girls friends, friends from church, people in non-IT industries.

Here's the cool bit: if you develop in .NET you're just one step away from developing powerful applications that will change the way people live. The .NET compact framework uses the same languages, the same IDE, the same toolset as the .NET framework. Also, Windows Mobile is the most open platform on the planet for developers. With Nokia buying Symbian this week, that seems likely to be the case for the near term future.

Although I do love the Apple iPhone's design, and functionality, I won't be buying one.

And not because I work for Microsoft. Because although I admire Steve Jobs design aesthetic, I prefer my phone to have a proper keyboard, and prefer to have choice of where I buy my applications. And with Windows Mobile, whether you like a candy-bar type phone, a flip-phone, a more traditional PDA, one with a slide-out keyboard - you can choose. You don't have to subscribe to the i-anything (undeniably cool) aesthetic.

Do you want to develop applications that will change the world?

Do you want a proven platform, with mature & tested technology?

Do you want to develop for a platform which is open and encourages developers, without a lottery for installation keys?

Do you want choice of handset, with full GPS, true HSDPA at 7.2Mbps?

Do you want to use a toolset and languages you're used to?

Then I'd encourage you to look at Windows Mobile...

Is your next application a toy, or a world changing tool?

Even if you just want seriously cool design and technology, then look at the HTC Touch Diamond (which btw already has true GPS and true HSDPA as well as the coolest interface)

R42

Published Sunday, June 29, 2008 1:45 AM by Rog42

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Sunday, June 29, 2008 8:59 AM by Brett

# re: Why I Love the Apple iPhone

The term "toy" is a tried and true term used by those who would sow FUD.

I'm old enough to remember that Microsoft boosters initially derided the Macintosh as being a toy.  Meanwhile Microsoft feverishly attempted to copy the Mac's "toy" look and feel.  Once Windows was actually stable enough to use, magically a mouse and GUI were no longer for just for kids and sissies.

Today's Macintosh computers acquit themselves quite well as serious tools, as many switchers will attest.

So after telling us that Apple has finally produced a phone easy enough for normal people to use, you advise us to buy, and/or develop software for a more difficult-to-use phones running a Microsoft OS!

Although Apple's iPhone is currently is offered in only one basic hardware configuration, it seems to me that, with upcoming third-party applications,) the iPhone could satisfy the needs of perhaps 50%-70% of typical mobile phone users. Note that I said typical phone users and not today's hard-core smart phone users.

Other mobile phone companies will fill the needs for users who desire a different a form factor or particular features the iPhone lacks (high megapixel cameras, full qwerty keyboards, removable batteries, etc.)

And as they did with iPods, there is no reason why Apple can't eventually produce iPhones with a variety of features and form factors if there is enough demand.

The iPod came to dominate the portable music player market despite of its purported lack of features (voice recording, FM radio, etc.) and closed architecture.  Apple could achieve the same success with the iPhone.

I'm not saying developers should ignore Microsoft's mobile platform, but I disagree with your implication that iPhone applications will be toys rather than having the potential to be "world-changing".

Sunday, June 29, 2008 12:44 PM by ardaz

# Confused?

Strange article with lots of references to how cool and life enhancing 'mobile' technology has become, coupled with a title "Why I love the iPhone". From this we would be forgiven if the conclusion was that the iPhone is so 'lovable' because it addresses all those positives about mobile tech. I would agree, it does that and more.

Then, the iPhone is only a toy - so which is it?

You give no reasons for your assertion - in fact quite the opposite.

Then there's the cool bit - .NET

Tell me how the proprietary .NET/Win. Mobile CE platform is 'the most open platform on the planet' when it is so perilously linked to Windows desktop and MS sync technology.

Tell me how the slow, buggy, crash prone, battery hungry, incredibly complex user interface of Win. Mobile CE is going to 'change the world' - something it has singularly failed to do in the last 12 years.

Tell me how using .NET enables anything in the mobile world where the 'choices' as you put it, have so far produced nothing but complexity and non-interoperability where the only enabling feature common to all these myriads of choices is the ability to make phone calls.

Then again you could just spare us the MS fanboy stuff and explain how the world's most used smartphone platform, Symbian, is threatened in any way by the Nokia buyout when the IP will be handed over in totality to the Symbian Foundation whose stated aim is to make the entire platform open source within two years.

Now that is 'open' technology.

Oh yes, before you sing the praises of the HTC Touch Diamond, you should try one. Apart from it's iPhone inspired design and UI, the usability aspect is not much improvement over the Touch. It's still clunky, slow and given to random crashes. The one I tried got locked up in the camera module where pressing the home button only took it to the screen calibration settings. The two others unpacked for me had the same fault and also the screen flickered alarmingly when some apps were running in the background with Opera on top. Scrolling the BBC website introduced so much lag it became obvious that power/memory management issues had not improved.

Monday, June 30, 2008 1:25 AM by Rog42

# re: Why I Love the Apple iPhone

@Brett

Thanks for taking the time, not only to read, but to comment as well.

You make an interesting point about the term "toy," which interestingly, despite being long in the tooth myself, I hadn't heard in terms of sowing FUD. I used the term based on conversations I have with family, friends, and customers/partners. My wife particularly thinks that I have too many expensive "toys" whether MS (XBox, Mediacentre etc) or not (Archos, Canon Camera, JVC Camcorder etc)

I certainly don't think that Apple makes only "toys," of course Mac's are used extensively. I do, however, think that the current iteration of the iPhone, like the iPod, is aimed more at the consumer market than the enterprise one. I am confident that that will change, and look forward to seeing this happen.

Your thoughts about the take-up of the iPhone design are interesting useful to "50 - 70% of the market" and I'm not sure I agree. On the one hand, you're right about the iPod's uptake, but that was in a market where, frankly, there was very little alternative. Also the audience is mainly a younger consumer demographic. However, if we look at the personal computer market, which is a lot more mature, with more choice and longer history of choice, we see far, far lower numbers. I think that the mobile phone is probably more similar to the PC market than the MP3 player market. With the exception that Nokia (whom I used to work for) dominates and has very, very competitive offerings. Personally I'm more tempted by the N95 or N96 than the iPhone. Again, we'll have to wait and see on that one.

Yes, I fully expect we'll see more models with a variety of features with upcoming iPhones. Although like the iPod, I don't expect the main interface to change a whole lot. The iPod's interface is almost no different between Gen 1 and 4, (apart from the iTouch) although there are some more features like video. Still, things like relaceable batteries, integrated FM, bluetooth headsets, etc still don't feature at all. This is not a bad thing, as you say, many people don't need/want that extra functionality. Of course, many do :-)

Thanks again for your comments.

R42

Monday, June 30, 2008 7:35 AM by Rog42

# re: Confused?

@ardaz

Thanks for taking the time to comment, I really appreciate that.

As to my conclusions, as I mentioned to Brett in a previous comment, I don't think the iPhone is a "toy," it clearly has great functionality and is an enabling device. I do think it is more geared towards the consumer audience than enterprise users (for the moment). So "more a toy, than a tool" very much in the same vein that my wife thinks my camcorder is "more a toy, than a tool" - of course this is contextual. I see it differently, and my friend a director at Channel7 doesn't think a Digital Camcorder is a toy at all. So to answer your question - it's both :-) depending on your perspective.

As to my assertion about Windows Mobile being the "most open platform on the planet" check out: http://www.zdnet.com.au/news/software/soa/Aussie-Linux-head-Microsoft-more-open-than-iPhone/0,130061733,339287392,00.htm

I'm interested in your comment about "slow, buggy, crash prone, battery hungry, incredibly complex user interface" My experience of the last 3 devices I've owned (Palm Treo 750W, HTC TyTN II, and Samsung i780) is not that. Windows Mobile has come a long way since the early days. My wife (not a technophile) recently used, and loved for over a year, the iMate Smartflip, with no crash or clunk problems you mentioned. Again, anecdotal I know. And I agree, for a long time, Windows CE and Mobile have been somewhat "resource" hungry.

With regards to the HTC Diamond, I have used it, and find it a compelling device which is "the one to watch." Admittedly, not "in anger" as my personal device. If you are experiencing such a poor user experience as you say, I'd love to catch up.

Actually, I'm personally interested either in the SonyEricsson Experia or the HTC Diamond Pro for my next device. But as you mention, I'm not a typical smartphone user :-)

Finally, thanks again for taking the time to comment. I welcome the discussion, which is what my post was intended to initiate.

R42

Tuesday, July 22, 2008 1:35 AM by Ishai Sagi

# Mr

But will the iPhone kill the WM?

macbooks are becoming the tool of choice of techincal professionals (including microsoft mvps) and dont forget that iPod already took over the MP3 market, so much so that accessory makers take care to note that an accessory will work "with all mp3 players and ipods".

The reason iPod took over is it's coolness factor, which called to accessory makers to sign up and produce thousands of ipod targeted accessories. the iphone has the same potential - many developers will see the possibility to make money on iphone users, and will start creating applications on the apple platform - drawing the crowds from WM.

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