Maybank, is now running a Windows Live Agent (WLA) - "Agent M" for Enquires, FAQs, Complains and Resolutions, etc to provide better service to their customers.

Want 'Agent M' as your friend? Simply add "m.m2u@maybank.com.my" to you Live Messenger and start communicating!

Here is how it work at the moment:

1. Start the conversation

image

2. Type a Question Mark (?) for more

image

And so on...

Pretty sweet eh?

Press coverage:

Bernama.com - Maybank2u Introduces Agent M For Online Customers

The Edge Daily - 18-12-2007: Maybank2u now accessible via MSN, Windows Live

2 Full pages on THE STAR and Sun Newspaper (Below)

image

image

Add Agent M as your friend today and get this cool bot to help you at anytime! :-)