SLAs?  Necessary but boring - always wanted a tool like MOM that can pump data automatically to something like the SLA Scorecard Solution - so I can get back to Halo 2 ;-)

Managing Exchange Service Levels with the SLA Scorecard Solution Accelerator (Level 300) Learn about the solution and architecture of the service-level agreement (SLA) Scorecard Solution Accelerator for a Microsoft Exchange Server 2003 and Microsoft Operations Manager (MOM) 2005 environment. The solution accelerator can set SLAs, administer outages, and analyze performance and trend reports across the messaging services. During this webcast we introduce a solution accelerator that leverages MOM 2005 data to create management-level availability reports and manage outages. We also look at long term trend analysis that compares predefined SLA levels to actual availability.