Scott Oseychik

It’s with mixed emotions that I’m announcing my departure from the Unified Communications Escalation Team to pursue an exciting opportunity in the Enterprise Search Group . Since joining the UC Team, the past two years have unquestionably been the most Read More...

Summary: When using Microsoft Office Communicator 2007 R2, double-clicking a Contact fails to launch a new conversation window. However, you are still able to right-click a Contact, and start an IM session by selecting “Send an Instant Message.” Cause: Read More...

In our ongoing efforts to demystify the Escalation Engineer role (i.e. recruit the next generation of debugging rock stars), I had a nice lil' chat with Jim Stroud from our Staffing group. We laughed, we cried, we wrote some haiku. Enjoy! "New Exchange Read More...