Scott Oseychik : Unified Communications

October 2009 Office Communicator/Office Communications Server 2007 R2 Cumulative Update ("CU3")

Scott Oseychik — Fri, 30 Oct 2009 02:04:00 GMT

Summary:

Microsoft's RTC Sustained Engineering Team just released their latest Cumulative Update (“CU3”) for Office Communicator 2007 R2 (as well as Office Communicator Phone Edition), and Office Communications Server 2007 R2.

Notes:

1. As of 10/29/09, KB 968802 is in the process of being updated (should be completed within 24-48 hours), and will contain additional guidance regarding installation method options available.

2. The RTC Sustained Engineering Team will deliver the Office Communicator 2007 R2 patch via Microsoft Update. Office Communications Server 2007 R2 updates will also be posted to Microsoft Update, but due to the dependency on the backend database update in KB 969834, it will only be visible if KB 969834 has already been installed (see http://support.microsoft.com/kb/969834).

Updates:

KB 968802, “List of available updates for Communications Server 2007 R2”

· http://support.microsoft.com/kb/968802

· http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=b3b02475-150c-41fa-844a-c10a517040f4

KB 975611, “Cumulative Update for Office Communications Server 2007 R2: October 2009”

· http://support.microsoft.com/kb/975611

· http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=b3b02475-150c-41fa-844a-c10a517040f4(server.msp)

KB 972884, “Cumulative Update for Communicator 2007 R2: Oct 2009”

· http://support.microsoft.com/kb/972884

· http://www.microsoft.com/downloads/details.aspx?FamilyID=515d6dba-4c6a-48bb-a06a-d99c5742676d&displaylang=en

KB 977065, “Office Communicator 2007 R2, Phone Edition update: October 2009”

· http://support.microsoft.com/kb/977065

· http://www.microsoft.com/downloads/details.aspx?familyid=565595BE-6CF3-4A61-A1E4-12555749CA64&displaylang=en

Credit:

Again, big ups to the entire RTC Sustained Engineering Team! If you’re on campus, truck on down to Building 30, 2nd floor, and thank them for their hard work (plus, Ken Ewert always welcomes a good Canadian joke)!

Cumulative Post: All the latest Unified Communications update packages (as of August 6, 2009)

Scott Oseychik — Thu, 06 Aug 2009 20:15:00 GMT

Summary:

As a single point of reference, here are all of the latest updates/releases for our Unified Communications suite of products ...

Office Communicator R2, Office Communications Server R2, Conferencing Attendant R2, and Communicator Mobile R2

KB 968802, "Updates for Communications Server 2007 R2"

http://support.microsoft.com/kb/968802

KB 969695, "Update for Communicator 2007 R2: July 2009"

http://support.microsoft.com/kb/969695

KB 970275, "Office Communicators Server 2007 R2 Attendant hotfix rollup package: July 2009"

http://support.microsoft.com/kb/970275

KB 972398, "Office Communicator 2007 R2 Phone Edition update: July 2009"

http://support.microsoft.com/kb/972398

Live Meeting Console & Conferencing Add-ins for Outlook

KB 969696, "Update for Live Meeting Conferencing Add-in for Outlook: July 2009"

http://support.microsoft.com/kb/969696

KB 969697, "Windows-based Live Meeting 2007 client update package: July 2009"

http://support.microsoft.com/kb/969697

Office Communications Server 2007 R2 Group Chat

KB 969819, "Microsoft Office Communications Server 2007 R2 Group Chat Hotfix"

http://support.microsoft.com/kb/969819

KB 969817, "Update for the Office Communications Server 2007 R2 Group Chat Administration Tool: July 2009"

http://support.microsoft.com/kb/969817

Credit:

Huge props to the entire RTC Sustained Engineering Team; if you're around Building 30, roam around the 2nd floor & thank them for their hard work!

July Updates for OCS 2007 R2, OC 2007 R2, OC 2007 R2 Attendant console, and OCPE 2007 R2

Scott Oseychik — Thu, 30 Jul 2009 16:50:00 GMT

The RTC Sustained Engineering Team has signed off and published the July update packages for R2!

Updates for Communications Server 2007 R2

http://support.microsoft.com/kb/968802

Update for Communicator 2007 R2: July 2009

http://support.microsoft.com/kb/969695

Office Communicators Server 2007 R2 Attendant hotfix rollup package: July 2009

http://support.microsoft.com/kb/970275

Office Communicator 2007 R2 Phone Edition update: July 2009

http://support.microsoft.com/kb/972398

Notes:

1. The Knowledge Base articles are being published and all should be available within 24 hours.

2. All of these patches are now available via Microsoft Customer Support Services (specifically, the Unified Communications Support Team), except for the Communicator Phone Edition R2 release, which is available via web download.

3. We will also have the OC 2007 R2 on Microsoft Update today. The OCS 2007 R2 (server update) will not be on Microsoft Update due a dependency on the back-end fix that cannot be delivered via Microsoft Update.

4. KB 968802 is a rollup of all OCS 2007 R2 released patches. This KB article will be continuously updated as newer patches are released.

Wanna win $500?

Scott Oseychik — Wed, 17 Sep 2008 01:08:00 GMT

I need your help getting an issue to reproduce consistently, and the first person to give me verifiable repro steps will win *$500.00 (USD)!

While this problem has reared its ugly head sporadically, I can't get a consistent repro, and therefore, have little to go on in terms of debugging. However, more and more customers are reporting this issue, and I'm quite sure we have a bug somewhere. But this son of a beesting is quite the elusive one, and I'm turning to the OCS community at large for help!

Issue/Symptoms:

When attempting to shut down Windows (XP SP2, XP SP3, Vista, or Vista SP1), Microsoft Office Communicator 2007 will occasionally hang on shutdown, and the user will be prompted with the following dialog box:

End Program - communicator.exe

This program is not responding. To return to windows and check the status of the program click cancel. If you choose to end the program immediately, you will lose any unsaved data. To end the program click END NOW or the other option is to CANCEL.

Environment:

· Office 2003 SP3 (or Office 2007 SP1)

· Outlook running in Cached Mode against Exchange Server 2007

· Office Communicator 2007 (builds 2.0.6362.0 - 2.0.6362.64)

· Outlook is set as the Personal Information Manager in Communicator 2007

· "Save my instant message conversations" checkbox can be either enabled or disabled

Notes:

This problem typically manifests itself after Outlook has been closed, yet Communicator is running (then the user shuts down Windows)

Contest Details:

If you can reproduce this error 100% of the time, and can furnish detailed steps (with an accompanying video demonstrating the repro) that will enable me to build out a lab topology causing this issue to reproduce consistently in-house here at Microsoft, I will personally pay the person who provided the repro steps $500 USD out of my own pocket. The key here is so long as I'm able to reproduce it 100% of the time based of the steps you provided me, I will declare you the winner, and will gladly pay you your winnings.

*Please note that this is not a Microsoft-sponsored contest nor sanctioned event. However, the self-inflicted price tag is worth it, as I've already burned way too many hours (both my own, and my customers) trying to get this issue to manifest itself consistently. Oh, and Microsoft employees (that is, full-time employees, contingent staff, and their respective families) are considered ineligible for this contest.

UPDATE: We finally fixed this! I'll create a new post shortly with full details ...

Catching up in a hurry

Scott Oseychik — Sat, 07 Jun 2008 03:14:00 GMT

1. I'm no longer in Exchange; I've moved onto the Unified Communications group. We have way cooler toys.

2. We're growing (read: I'm already swamped), and have an open Escalation Engineer position. If you're more comfortable in Windbg than you are in a pair of sweatpants, then this is the gig for you. Send me mail and let's do this!

3. I'm the last person on Earth to signup for Facebook. Come find me (if you manage to spell my last name correctly) & let's pretend to be friends!