Scott Oseychik : Yahoo

Upcoming scheduled Yahoo / PIC maintenance window - November 17, 2009

Scott Oseychik — Wed, 11 Nov 2009 20:28:00 GMT

Summary:

Yahoo will be performing scheduled maintenance on their OCS Gateway Servers during the following maintenance window:

Confirmed Maintenance Start Date: Tuesday, November 17, 2009, 5:00pm Pacific Time

Projected Maintenance End Date: Tuesday, November 17, 2009, 5:30pm Pacific Time

Users may encounter sporadic access service availability, service disruption, and incorrect presence during this maintenance window.

User Action:

No action needs to be taken by your Office Communications Server administrator(s). Additionally, there will not be any further notification regarding this maintenance activity unless there is a broad disruption of service. In such cases, we will relay outage communication accordingly.

Temporary Yahoo! PIC Maintenance: September 24, 2009 – September 25, 2009

Scott Oseychik — Fri, 25 Sep 2009 06:37:00 GMT

Summary:

Yahoo! will be performing maintenance that will affect their OCS gateways. The outage is scheduled to be brief, but as a precautionary measure, the following maintenance window has been declared:

Maintenance Start Date/Time: 9/24/2009, 10:00pm Pacific Time

Maintenance End Date/Time: 9/25/2009, 1:00am Pacific Time

Impact:

Office Communicator users may notice incorrect presence of their Yahoo! Contacts, or may not be able to communicate via PIC with their their Yahoo! contacts.

User Action:

Office Communicator clients cannot communicate with contacts homed on Yahoo! Messenger Network

Scott Oseychik — Sat, 06 Dec 2008 06:16:00 GMT

Summary:

Yahooo! will be undergoing an emergency maintenance from 4:30pm to 4:30am PST. During this period, users will see intermittent presence issues. All other functionality will not be impacted.

More Information:

After the maintenance window expires, if you find you are still having issues, please first log out & then back into your Communicator client.

If the issue still reproduces/occurs for you, please restart Edge Front-End services first. Allow me to apologize for this up front; I understand this will require an “emergency service restart change request” for some of you.

If all this fails to resolve the PIC issue between your LCS/OCS deployment and Yahoo!, please engage Microsoft Customer Support Services. Premier customers: please leverage your Technical Account Manager to initiate the case creation process.

Please be prepared to supply Edge Server logs, remote access via our EasyAssist applications from MSFT, and we will do our best to investigate and resolve this in a timely manner.