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Saturday, April 25, 2009 4:33 PM

My slides from AIMIA Customer Experience Session

Here are my slides from my talk at the AIMIA Customer Experience and Usability seminar in Sydney yesterday. Customer Experience and the 3 F's View more presentations from Shane Morris . Thanks for all the positive feedback, I had a great time and I think
Posted by shanemo | 1 Comments
Thursday, November 22, 2007 9:11 AM

Customer Experience: The Future of Usability - Dec 3, Sydney

A number of usability industry luminaries, plus me, are speaking on an AIMIA panel entitled "Customer Experience: The Future of Usability" in Sydney on Dec 3. I plan to talk about emerging pressures on user-centred-design: faster design, design by everyone
Posted by shanemo | 2 Comments
Friday, July 20, 2007 5:13 PM

Speaking at AIMIA Victoria Wed August 22

OK, reboot. I am speaking at AIMIA (Victoria) on Wed August 22nd. Design–led Innovation Just when we think we can’t deliver interactive products and services any faster, a new technology wave comes along that enables us to work even more rapidly. This
Posted by shanemo | 10 Comments
Sunday, July 15, 2007 11:45 PM

Speaking at AIMIA Victoria Wed July 25

Update - this talk has been delayed to August 22 According to my diary I am speaking at AIMIA (Victoria) on Wed July 25th. This hasn't shown up in the AIMIA calendar yet though... Design–led Innovation Just when we think we can’t deliver interactive products
Posted by shanemo | 0 Comments
 
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