Measure SharePoint Service Level Availability and Performance with the Service Level Dashboard Solution Accelerator Beta
Last week at the Microsoft Management Summit (MMS), we released the beta of a Service Level Dashboard for System Center Operations Manager 2007. System Center is the brand for Microsoft’s family of management software, including SMS and MOM, which were renamed to System Center Configuration Manager and System Center Operations Manager with the last release cycle.
The dashboard is a new Solution Accelerator that provides end-to-end visibility and reporting of the health and performance of your line-of-business applications – like SharePoint. It enables you to monitor the entire application service rather than the server alone.
What that means, for those of you that are Operations Manager customers, is that you can have the unique view of the availability and performance against your service level targets from both the end user’s perspective and from a backend perspective. Results provide both a top-level view as well as drill down capabilities – giving you the ability to easily report on your SLA compliance and drill down to details to investigate possible causes so that problems can be proactively resolved.
At MMS, I heard someone say you can’t manage what you can’t measure – with this solution accelerator you will be able to better measure (and therefore manage!) your SLA metrics.
You can find out more about the solution accelerator or download the beta from MS Connect.
Kelly Wagman
Sr. Product Manager
System Center
